Harvey Norman Ireland - Little Island Reviews 

331
TrustScore 4 out of 5

4.1

Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45 Cork, Cork, IE


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Rated 5 out of 5 stars

David was fantastic. So knowledgeable and helpful. We bought our new tumble dryer from him. He was able to answer all our questions and helped us find the perfect dryer for our needs. Highly recommend... See more

Company replied

Rated 5 out of 5 stars

Remalda was so approachable and put us at ease. She was so knowledgeable and demonstrated the sofa bed for us. We went away to think about it and then came back and found Remalda again and we comple... See more

Company replied

Rated 1 out of 5 stars

I ordered a laptop on 1/9/26. On the 4th I sent an email to find out when I will receive my order. Answer I got. You will receive in 3-5 working days. I contact the branch on the 10th. My got thr... See more

Company replied

Rated 5 out of 5 stars

We bought a new build home, so we needed the full range of kitchen appliances and were pretty lost at the beginning until we met Colin Madden at Harvey Norman in Little Island. We had an absolut... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Little Island

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45, Cork, Cork, Ireland

  • 021 5001500

4.1

Great

TrustScore 4 out of 5

331 reviews

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4.1

All reviews

(331)

8,657 reviews in the last 12 months

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Rated 1 out of 5 stars

Went to 3 locations (Kinsale Rd Little…

Went to 3 locations (Kinsale Rd Little Island both sites) 5 times to eventually get a different set than what was not ordered. “Organised Chaos” is probably unfair to harsh on the word chaos. But it was chaotic and seemed like nobody never mind the online system we’re talking to each other.
Not good enough at all.

December 2, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Thomas,

We appreciate you bringing this to our attention. We're sorry to hear about the multiple visits and issues with your order. We are looking into how our locations and systems can better communicate to prevent this in the future.

Many thanks,
Katie.

Rated 5 out of 5 stars

A great little speaker from Sony

A great little speaker from Sony. Very happy with the product, and a shout out to Andrew for great service in the Little Island Branch.

November 29, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Sharon,

We're happy you're pleased with your new speaker! We appreciate your positive feedback and are glad you had a great experience at our Little Island Branch. Thanks for mentioning our team member!

Many thanks,
Katie.

Rated 5 out of 5 stars

Shopping experience

Ordered the tablet online the night before & was able to collect next day

November 28, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Anne,

We're happy to hear that you were able to collect your tablet so quickly after ordering it online. Thank you for your positive feedback!

Many thanks,
Katie.

Rated 1 out of 5 stars

Went to shop this afternoon to pick up…

Went to shop this afternoon to pick up my order , only got fit bit and tablet wasn’t there even though order was complete and ready to pick up since Saturday, waiting for my refund but still hasn’t get any email confirmation that it’s been issued

November 29, 2025
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Reply from Harvey Norman Ireland - Little Island

Hi Iwona,

Thank you so much for taking the time to leave this review. Sincere apologies for the inconvenience caused, I have just looked into this and have sent you a direct e-mail in relation to this.

Many thanks,
Katie.

Rated 5 out of 5 stars

Ordered a phone online and collected…

Ordered a phone online and collected following day. Great service and great price.

November 28, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Louise,

We're happy to hear that you had a great experience ordering your phone online and collecting it the next day. We appreciate your positive feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Printer purchased using click & collect.

Bought a printer using click & collect. I went to the store to collect it about an hour after receiving the confirmation email. At the store I went to the computer/printer section, showed an employee the order details and he immediately went to the storage area to retrieve it. I got my printer and signed for it before leaving. The entire process was very efficient and smooth. Though the store was busy the employee was very courageous and helpful. Overall I’m very happy with my shopping experience.

November 28, 2025
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Reply from Harvey Norman Ireland - Little Island

Hi Paddy,

We're happy to hear that your click and collect experience was efficient and smooth. We appreciate your positive feedback regarding the employee's helpfulness. Thank you for sharing your shopping experience with us!

Many thanks,
Katie.

Rated 5 out of 5 stars

It’s was great 😊

It’s was great 😊

November 28, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Harold,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!

Many thanks,
Katie.

Rated 4 out of 5 stars

ORDERED ON LINE NO ISSUES

November 28, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Good afternoon,

We're glad you had a good online ordering experience. Thanks for your feedback; we appreciate it!

Many thanks,
Katie.

Rated 5 out of 5 stars

Customer Service

Very happy with product and customer service

November 25, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Padraig,

We're happy to hear that you are very pleased with our product and customer service. Thank you for your positive feedback; we appreciate it.

Many thanks,
Katie.

Rated 5 out of 5 stars

Donal

Donal shared. Some great insights, v knowledgeable and friendly

November 28, 2025
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Tara,

We're happy to hear that you found the insights great and the person knowledgeable and friendly. Thank you for sharing your positive experience!

Many thanks,
Katie.

Rated 5 out of 5 stars
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Daithi,

We're glad you found our ordering process quick and easy! Thank you for your positive feedback and for rating us highly.

Many thanks,
Katie.

Rated 2 out of 5 stars

Did click and collect

Did click and collect. Had to wait 20 mins when in store for package.
What’s the point in ordering the day before? Still have to wait for it

November 20, 2025
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Reply from Harvey Norman Ireland - Little Island

Hi Stephen ,

We regret the delay you experienced with your click and collect order. We appreciate your feedback and will review our procedures to improve the pickup process.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Item delivered as promised.

Item delivered as promised,and on time,with everything included & intact

November 14, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Kathie,

We're happy to hear that your item arrived as promised, on time, and in good condition. We appreciate your feedback and are grateful for your time.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Fantastic quality product at a very…

Fantastic quality product at a very good price. Delivery was extremely fast

November 16, 2025
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Reply from Harvey Norman Ireland - Little Island

Hi Ritchie,

We're happy to hear that you received a fantastic quality product at a very good price, and we appreciate you noting the extremely fast delivery!

Many thanks,
Katie.

Rated 5 out of 5 stars

Very Helpful and Happy Staff

Great Staff, Very helpful. Presented a problem that was my issue an still went out of their way to resolve it, always smiling.

November 14, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Brendan,

We're happy to hear that our staff was very helpful and went the extra mile to resolve your issue. We appreciate your positive feedback and are glad you enjoyed your experience.

Many thanks,
Katie.

Rated 2 out of 5 stars

Lack of clarity

Ordered an item to be transferred to the Littleisland store. After waiting 15 mins on the day of collection, I was informed I would have to go around the back to collect, no directions given but eventually found the stores only to be told that it wasn't in the store but at their Littleisland warehouse. Another 15 mins finding it as it was now the start of rush hour, got to the warehouse office, to be told they finish at 4.30, it was now 5. If it wasn't for the patience and kindness of manager Jennifer, Jill and team it would have been a 1 star as they not only stayed on to help but also got the item that I ordered. The lack of clarity from the confirmation email and the lack of communication within the store itself, won't have me rushing back.

November 11, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Patrick,

Thank you so much for taking the time to leave this review. Sincere apologies for the inconvenience caused, your feedback is greatly appreciated and we will be sure that this is brought to the attention of the relevant team for review. If we can assist with anything further, please let us know.

Many thanks,
Katie.

Rated 5 out of 5 stars

The order comes to me so quick!

The order comes to me quick and got picked up the same date, delivered the next day. I have questions about updates the iPhone, the stores helps me out on this. But they also accept refund if I’m happy with the result. End up I happily kept my phone. I’m really happy with my purchase experience in Harvey Norman.

November 5, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Wenchi,

We're happy to hear that you had a positive purchase experience and quick delivery. It's great that our team could assist with your iPhone queries and provide support. Thank you for sharing your feedback!

Kind Regards,
Kevin

Rated 1 out of 5 stars

Extremely Disappointed- Paid for installation that wasn’t done

I am utterly dissatisfied with the service I received from the Harvey Norman’s delivery and installation team. I paid an additional fee for them to not only deliver but also install a new dryer I purchased. When the team arrived , they attempted to fit the dryer twice before claiming that it wouldn’t fit and that I would need to dismantle the surrounding cupboard for it to work. This made absolutely no sense - I had carefully measured the space beforehand and the dryer’s dimensions were fully compatible. They then proceeded to take out their own measuring tapes and tried convince me that the space was too small. Frankly I felt as though they were taking advantage of me because I’m a woman , assuming I wouldn’t question their “measurements”. There were three of them, and instead of resolving the issue or fulfilling the installation, they simply left the dryer uninstalled. After they left , it just took me and one friend to fit the dryer securely into the exact same space - proving that their assessment and effort were completely inadequate.
I strongly urge anyone considering paying for Harvey Norman’s installation service to think twice. It was a very disappointing experience.

November 4, 2025
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Chantel fouche,

We regret to hear about the trouble you experienced with the dryer installation. We appreciate you bringing this to our attention. Your feedback regarding the team's assessment and the difficulty you faced is concerning. Please email our customer support team the details as they will be able to look into this with the relevant team. Thank you for your time. customer@support.harveynorman.ie

Kind Regards,
Kevin

Rated 1 out of 5 stars

I bought Samsung galaxy z flip 6 online…

I bought Samsung galaxy z flip 6 online in Little Island in Cork,on September 24,and I still haven't received the phone,I called yesterday and I was kept on hold for transfer ot phone department for more than 20 minutes, and no response, I have to cancel and called back before I was able to speak to someone, and after giving my order number, I was told he would have to send email to dpd,and get back to me, I placed a call this afternoon and I was told they are waiting to hear from dpd, I am very disappointed

October 25, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Nicholas,

We appreciate you sharing your experience. We're very sorry to hear about the delay with your order and the difficulties you faced when contacting us. We're looking into this with the delivery company and will be in touch as soon as possible.

Kind Regards,
Kevin

Rated 5 out of 5 stars

It was my first time shopping online…

It was my first time shopping online with Harvey Norman and it was easy and quick with quick delivery.The team is great and I always enjoy going to the Little Island branch.

October 29, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Christian,

We appreciate you sharing your positive experience. We're so glad to hear that you found our online shopping experience easy and quick, with prompt delivery. We're also happy you enjoy visiting our branch.

Many thanks,
Katie.

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