Had an iPad issue. Very helpful young Ukrainian man (Hliem?) was very good, explained options, clear about cost, and didn’t give guarantees about possibility of a fix. I ended up both getting it fix... See more
Company replied
Location
Switch locationUnits 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They two gents who came and delivered my furniture were so nice chatting and very helpful Brian was the young lads name didn't get the other chap its there 2nd time to deliver this year you got a... See more
Company replied
Delivery and assembly We had a great experience from start to finish. A special thank you to Brendan and Utmaiziv, who delivered and assembled our new dining table. They were professional, frie... See more
Company replied
Mary in the Rathfarnham shop was brilliant, extremely helpful & accommodating. Delivery service was a mixed bag. When they arrived I was on lunch & said I'd be back in less than 10 minutes - old... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Rathfarnham
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ireland
- 01 4916300
4.4
Excellent
599 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and efficient delivery
Fast and efficient delivery. However. I did not get the promised phonecall 15 minutes in advance.
January 2, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Ray,
We appreciate your feedback and are glad the delivery was fast. We're sorry the call wasn't made and will look into it to improve our service.
Kind Regards,
Kevin
Very efficient click and collect
Very efficient click and collect. Received an email to devise my item was ready. No queues to stand in just collected.
December 28, 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi Etain,
We're happy to hear that our click and collect service was efficient for you. It's great to know you received timely updates and enjoyed a seamless collection experience. Thank you for your feedback.
Kind Regards,
James
staff got me sorted even thou shop was closing
staff got me sorted even thou shop was closing , online pickup with late order entry
December 28, 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi there,
We're happy to hear that our staff assisted you with your order pickup, even near closing time. We appreciate your positive feedback and your order!
Kind Regards,
James
Delivered within days of ordering.
Delivered within days of ordering.
I requested a morning delivery and they were there at 8.30am. Nice delivery guys, friendly and really quick!
January 2, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi there,
We're happy to hear that you received your order quickly and the delivery was smooth! We appreciate your positive feedback regarding our team's efficiency and friendliness.
Kind Regards,
James
We wanted the packaging removed
We wanted the packaging removed, and was forced to sign the delivery slip.
January 2, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Peter,
We regret the issues surronding the packaging removal with your delivery. We'll review this with the relevant team to improve our service and prevent future incidences of this.
Kind Regards,
James
My latest purchase in Harvey Norman was…washing machine
My latest purchase in Harvey Norman was a samsung washing machine but I was unable to register it for 5 year guaranteed.i went back up to store and I can honestly say I met the nicest most helpful lad i have ever met and he went out of his way to help me
December 23, 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi June,
We're happy to hear that you had such a positive experience in our store. We appreciate you bringing the warranty registration query to our attention, and we're so glad our team member was able to assist you in such a helpful way. Thanks for your feedback.
Kind Regards,
James
Ordered headphones online
Ordered headphones online. Email received detailing clear instructions. Collected headphones at designated store, no fuss, no delay, all great!
December 31, 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi Ciara,
We're happy to hear that the online order and collection process was smooth and efficient! Thank you for your positive feedback; we appreciate you taking the time to share your experience.
Kind Regards,
James
Reply from Harvey Norman Ireland - Rathfarnham
Hi Owen,
We appreciate you taking the time to share your feedback. We're glad you were kept informed and things went smoothly.
Kind Regards,
James
Excellent Customer Service. Well Done Harvey Norman.
Could not be happier with the service provided by Harvey Norman.
Very efficient, honest and polite from when the order was submitted, confirmed to delivery.
Would have no hesitation in bringing my custom to Harvey Norman again.
December 28, 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi Seamus,
We appreciate you sharing your positive experience. We're happy to hear that you were pleased with our efficient, honest, and polite service from order to delivery. We look forward to serving you again.
Kind Regards,
James
Very quick and friendly staff.
December 27, 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi Rani,
We are happy to hear that our staff was quick and friendly. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
James
Great experience
Great experience. The guy at Click and Collect was very professional indeed. I was looking lost, he asked me the details and was out with my order in no time. He also addressed me by first name and wished me a good day
December 27, 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi Mr McCabe,
We're glad you enjoyed your experience. It's great to hear that our colleague offered professional and efficient assistance during your Click and Collect visit. We appreciate you taking the time to share your positive feedback.
Kind Regards,
Kevin
Still haven’t received my order
Still haven’t received my order, I was expecting it yesterday but your delivery partner failed to do so. Upon calling them, they were not answering calls, and I was redirected to customer service after trying for 20 times. Frustrating experience overall. And, I don’t know now when they will deliver.
December 31, 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi Tanmay,
We regret that your order has not arrived. We're sorry our delivery partner was unreachable, and you had difficulty contacting customer service. Please email our customer support team at customer@support.harveynorman.ie as they will be able to look into this for you.
Kind Regards,
Kevin
On time and great service
December 11, 2025
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Paul,
We appreciate you sharing your positive experience with us! We are so glad to hear you received great service and on time delivery.
Kind Regards,
Kevin
Great customer experience
Great customer experience. I bought a TV on Stephens Day sale. I received a phone call shortly after from a sales agent named Anderson arranging a date for the delivery. Anderson was fantastic, he was really nice on the call and sorted everything out well. TV was delivered today and the couriers were excellent, they brought it up to my apartment. Price was good too. Very happy with everything
December 26, 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi David,
We're happy to hear that you had a great experience with your TV purchase and delivery. It's great to know that the sales agent was helpful and the couriers were excellent. We appreciate your positive feedback!
Kind Regards,
Kevin
Excellent service
Delivery on time. The 2 men knew what they were doing and were very friendly
December 29, 2025
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Roie,
We appreciate you sharing your feedback. We're so happy to hear that your delivery was on time and that our team was friendly and efficient!
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Rathfarnham
Hi Noemi,
Thank you for taking the time to leave this review. We are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Very easy to pick up at the click &…
Very easy to pick up at the click & collect counter, staff are excellent
December 27, 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi there,
We appreciate you taking the time to leave us this review. We are so happy to hear that our staff were excellent and your pick up was easy!
Kind Regards,
Kevin
Item ordered was as described and…
Item ordered was as described and arrived in time for Christmas. Good overall experience. Also bought a landline phone which was just what I needed.
December 20, 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi Peter,
We're happy to hear that the item you ordered matched the description and arrived promptly for Christmas! We're also glad the landline phone met your needs. Thanks for your positive feedback.
Kind Regards,
Kevin
Lovely helpful staff at the photo…
Lovely helpful staff at the photo counter. Thank you.
December 23, 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi Elaine,
We appreciate you taking the time to share your experience. We're so glad to hear our photo counter staff were helpful. Thank you!
Kind Regards,
Kevin
Excellent service
New appliance arrived on time and in good condition.
December 23, 2025
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Aidan,
We're happy to hear that your new appliance arrived on time and in good condition! We appreciate your positive feedback and your time.
Many thanks,
Katie.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.