Harvey Norman Ireland - Rathfarnham Reviews 

599
TrustScore 4.5 out of 5

4.4

Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Had an iPad issue. Very helpful young Ukrainian man (Hliem?) was very good, explained options, clear about cost, and didn’t give guarantees about possibility of a fix. I ended up both getting it fix... See more

Company replied

Rated 5 out of 5 stars

They two gents who came and delivered my furniture were so nice chatting and very helpful Brian was the young lads name didn't get the other chap its there 2nd time to deliver this year you got a... See more

Company replied

Rated 5 out of 5 stars

Delivery and assembly We had a great experience from start to finish. A special thank you to Brendan and Utmaiziv, who delivered and assembled our new dining table. They were professional, frie... See more

Company replied

Rated 2 out of 5 stars

Mary in the Rathfarnham shop was brilliant, extremely helpful & accommodating. Delivery service was a mixed bag. When they arrived I was on lunch & said I'd be back in less than 10 minutes - old... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Rathfarnham

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ireland

  • 01 4916300

4.4

Excellent

TrustScore 4.5 out of 5

599 reviews

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4.4

All reviews

(599)

8,928 reviews in the last 12 months

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Rated 4 out of 5 stars

Click and collect. Excellent

Easy ordering. Pleasant staff. Prompt service in the shop once I found the right place. Only gripe? The sign at the door for click and collect should be MUCH BIGGER. I hung around the service desk waiting for the only employee there, who was busy with another customer. I finally interrupted and asked if this was the click and collect. He pointed me to the door at the back of the shop. That information could have been provided in the confirmation email. Or one of the employees standing idle could have come over and asked if I needed service.

January 27, 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Ruth,

We're happy you found the ordering process and our staff pleasant. We appreciate your feedback regarding the click-and-collect signage and service. We will review the sign size and explore adding clearer instructions in our confirmation email to improve the pickup experience.

Kind Regards,
Kevin

Rated 5 out of 5 stars

ok thank you

I shop online and I really like the service at the time of pickup.

January 28, 2026
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Priscilla,

We are happy to hear that you appreciate our pickup service when shopping online. Thank you for your positive feedback and for taking the time to share.

Kind Regards,
Kevin

Rated 1 out of 5 stars

No show for the Package

No show.

I was waiting in the car for over 15 minutes, no one showed up as per the email, felt kind of embarrassed.

Had to walk in myself to the store and the usual process. It did not work out as instructed in the email instructions.

January 24, 2026
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Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We regret that our service did not meet your expectations, and we are sorry for the inconvenience you experienced. We appreciate your feedback and will look into what happened.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Efficient friendly staff no problem…

Efficient friendly staff no problem setting up finance agreement

January 20, 2026
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Sinead,

We appreciate you sharing your feedback. We're so glad to hear our staff were efficient and friendly when setting up your finance agreement.

Kind Regards,
Kevin

Rated 5 out of 5 stars
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Micheline,

We appreciate you sharing your experience with us. We are so glad to hear our staff was helpful to you. Thank you for the positive feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent service

Excellent service. Communication via text and phone call was great, time of delivery was respected as planned, packaging was very good and installation time was amazing. We were very pleased with the service

January 20, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Ricky,

We appreciate you sharing your feedback. We're happy to hear that you were pleased with the service, communication, timely delivery, secure packaging, and efficient installation.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very easy and fast chick and collect…

Very easy and fast chick and collect for a new Dyson vacuum. Effortless, will done HN!

January 15, 2026
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Liam,

We're happy to hear that you found our click and collect service easy and fast when purchasing your new Dyson vacuum. Thank you for the great feedback!

Kind Regards,
James

Rated 5 out of 5 stars

Special shout-out to Shane

Special shout-out to Shane, despite working at the Tech Bar in Rathfarnham, Shane spent near to an hour helping me purchase a MacBook Air for my son, along with Product Care and laptop accessories.Shane was helpful without being pushy, and knowledgeable on what he was selling me. My son’s set up for his studies now, many thanks

January 18, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Anouk,

We're happy to hear that you had such a positive experience. We appreciate you acknowledging the assistance you received while making your purchase. Thank you for your feedback.

Kind Regards,
James

Rated 5 out of 5 stars

Delivery staff very helpful

January 15, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Dan,

We're happy to hear that our delivery staff was helpful. Thank you for your positive feedback; we appreciate it greatly.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, only comment is that the click & collect area was not super clear and had to ask staff

January 8, 2026
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Sare,

We're happy to hear that our staff was friendly! We appreciate your feedback regarding the click & collect area and will work on making it clearer for future visits.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Great value find!

I was lucky to find a sofa bed in the winter sale that suited my requirements completely, size, dimensions, colour and price. The Furniture Manager in the store was very helpful. Delivery was quick, efficient and professional.

January 9, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Frances,

We appreciate you sharing your feedback. We're happy to hear that you found a sofa bed that met your needs and that our team member was helpful. We're also glad the delivery was quick and professional.

Kind Regards,
Kevin

Rated 2 out of 5 stars

I got a broken TV screen,it was changed…

I got a broken TV screen,it was changed when i was back and the people were nice ,however it will be preferable to avoid these issues by having the tv to be verified before you pick it up.

January 10, 2026
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Adrian,

We appreciate your feedback and are sorry the TV arrived with a damaged screen. We're happy the replacement process was smooth. We'll review our procedures to prevent this issue.

Kind Regards,
Kevin

Rated 3 out of 5 stars

Sales Assistant Boy was Not Helpful and…

Sales Assistant Boy was Not Helpful and Interested in Showing the Product So I ended up Ordering Online

January 9, 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Neeraj,

We regret that the sales assistance was not helpful. We will address this to improve the shopping experience in the future. Thanks for the order.

Kind Regards,
Kevin

Rated 5 out of 5 stars

I trust Harvey Norman’s.Customer care…

I trust Harvey Norman’s.Customer care is excellent,prices are fair and great selection of merchandise.

January 7, 2026
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Mary Ann,

We appreciate you sharing your positive experience. We're happy to hear that you trust us and are satisfied with our customer care, prices, and merchandise selection.

Kind Regards,
Kevin

Rated 5 out of 5 stars

The service was very good

The service was very good, fast and efficient from the moment of purchase until collection at the store.

January 8, 2026
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Rubem,

We're happy to hear that you found our service to be fast and efficient, from purchase to collection. Thank you for your positive feedback; we appreciate it.

Many thanks,
Katie.

Rated 5 out of 5 stars

The guys who came with my new washing…

The guys who came with my new washing machine were absolutely lovely, polite, helpful and friendly. They even arrived at the time they said they would. Very quick and efficient.

January 5, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Alison,

We're happy to hear that the delivery team provided such excellent service! It's great to know they were punctual, helpful, and efficient during your washing machine installation. Thank you for your positive feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Great shop friendly staff

December 31, 2025
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi John,

We're glad you enjoyed your experience with our team! Thank you for your positive feedback; it means a lot to us.

Many thanks,
Katie.

Rated 5 out of 5 stars

Excellent Click and Collect Service

I recently used the "Click and Collect" service provided by Harvey Norman and found it to be swift and efficient, and well managed, with courteous and helpful staff. It's a pleasure to use such a service and find that the inventory is accurate and products selected are actually available!

January 3, 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Steve,

We appreciate you sharing your positive experience with our Click and Collect service. We are so glad to hear that you found it swift, efficient, and well managed. It's great to know you found our staff courteous and helpful.

Many thanks,
Katie.

Rated 5 out of 5 stars

Happy shopping experience every time at Harvey Norman

Love to shop at Harvey norman as the staff are very friendly and helpful and deliveries come on time.Always a happy experience.

December 31, 2025
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Geraldine,

We appreciate you taking the time to leave this review. We are so glad to hear that you find our staff friendly and helpful and that deliveries are on time.

Many thanks,
Katie.

Rated 5 out of 5 stars

Jordan was very helpful when it came to…

Jordan was very helpful when it came to purchasing my iPad and Apple Pencil. Happy and willing to help

December 26, 2025
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Shauna,

We're happy to hear that you had a positive experience during your recent purchase. We appreciate you taking the time to share your feedback; it means a lot to us.

Many thanks,
Katie.

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