A huge thank you to Simon who went above and beyond to help us choose an oven.He was very helpful in going through so many different makes and models & helping us make the decision which one to choose... See more
Company replied
Location
Switch locationUnit 5, Airside Retail Park, Swords, K67 H364 Swords, Co. Dublin, IE
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See what reviewers are saying
Subba in Airside Swords provided warm informative service to myself and my mom today! We bought the next model up TV and he ensured we understood and that we had the warranty etc as well. He was very... See more
Company replied
In store experience collecting an online click&collect was not a pleasant experience, go to the desk marked click and collect only to be abruptly told go find someone on the floor. Worse is I worked h... See more
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A Big Thank You to Lisa & Ger at Harvey Norman Online! Following our earlier review regarding delivery delays, Lisa from the Online Store got in touch and truly pulled out all the stops. Workin... See more
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Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Swords
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, Ireland
- 01 8909900
4.4
Excellent
1K reviews
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I was dealing with a young man called…
I was dealing with a young man called James in the TV section. He was really a wonderful sales man. He was informed and very eway to deal with. Went with his recommendations for a TV and bracket. He offered options when the time I wanted was out of stock. A really nice lad to deal with. Please pass this on to his manager. He deserves recognition and will definitely buy again from James.
November 13, 2026
Unprompted review
Martin & John (ALS) did an excellent…
Martin & John (ALS) did an excellent job, hardworking and very quick, delighted with the service
November 13, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Subba in Airside Swords provided warm…
Subba in Airside Swords provided warm informative service to myself and my mom today! We bought the next model up TV and he ensured we understood and that we had the warranty etc as well. He was very sweet and very accommodating and helped us make a great purchase today! Thanks Subba!
November 12, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi there,
We are so pleased to hear about your wonderful experience with our team member at our Airside Swords store. It is fantastic to know that they provided such warm, informative, and accommodating service to both you and your mother, ensuring you felt fully informed and confident with your new television purchase and warranty. We truly appreciate you taking the time to share this lovely feedback.
Kind Regards,
Kevin
An excellent customer service…
An excellent customer service experience yesterday with a young man in harvey normans airside tv dept by name of Kieran. Knowledgeable, polite, easy going and dealt with my purchase questions very well, explaining technical aspects in a straight forward manner using non technical accessible language, left the store very pleased that i had selected the best tv for my criteria and budjet. I commend him to his managers as a stand out staff member!
November 10, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Rachel,
We are so pleased to hear about your excellent experience in our television department. It is wonderful to know that our team member was polite, knowledgeable, and able to explain the technical details in a clear and accessible way to help you find the perfect fit for your budget and needs. We will be sure to pass your kind feedback along to his management team.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Swords
Hi Shay,
Thank you for your review. e are delighted to hear of your experience with us.
Kind Regards,
Kevin
A huge thank you to Simon who went…
A huge thank you to Simon who went above and beyond to help us choose an oven.He was very helpful in going through so many different makes and models & helping us make the decision which one to choose for our needs.Such a down to earth friendly guy.Well done Simon fantastic customer service and for that reason I will definitely be back to Harvey Norman Airside.
November 5, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Tracy,
We are so pleased to hear about your excellent experience at our store. It is wonderful that our team member provided such helpful, friendly, and detailed assistance to help you find the right appliance for your needs. We truly appreciate your kind words and look forward to welcoming you back in the future.
Kind Regards,
Kevin
Bad experience or a bad day?
In store experience collecting an online click&collect was not a pleasant experience, go to the desk marked click and collect only to be abruptly told go find someone on the floor. Worse is I worked here for 6 plus years and know they strive for better
November 3, 2026
Reply from Harvey Norman Ireland - Swords
Philip Hall,
Thank you for sharing your feedback. We appreciate your time and are concerned to hear about your recent click and collect experience. It is disappointing that our team did not assist you properly at the designated desk, especially given your history with us. Please email the details to our customer support team at customer@support.harveynorman.ie
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Swords
Hi Conor,
We are pleased to hear that your online ordering and collection process was straightforward and easy. Thank you for sharing your positive experience with us.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Swords
Hi Karl,
We are glad you enjoyed our top service. We thank you for your support.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Swords
Hi Paul,
We are pleased to hear that your order arrived promptly and without any delays. Thank you for sharing your positive experience with us.
Kind Regards,
Kevin
The service and the process were nice
The service and the process were nice. The pickup was quite slow, even though I said I was on my way. The product is good.
October 29, 2026
Reply from Harvey Norman Ireland - Swords
Hi Leticia,
Thank you for sharing your feedback. We are pleased to hear that you found the product to be of good quality and that the overall process went well. We apologize for the delay you experienced during the pickup process, especially after giving advance notice. Your comments regarding this wait time have been noted so we can work on improving our efficiency.
Kind Regards,
Kevin
My order was not delivered on the…
My order was not delivered on the promised date of 06 Nov 2026, which had been scheduled directly in front of me. I received no notifications afterward, and when I called back, the explanation provided was entirely unsatisfactory.
October 30, 2026
Reply from Harvey Norman Ireland - Swords
Hi Anoop,
Thank you for your feedback. We appreciate you sharing this experience regarding your missed delivery date and the lack of communication. We are addressing our scheduling and notification processes to prevent this.
Kind Regards,
Kevin
excellent for kitchen appliances
When we had to replace all our kitchen appliances after a fire, Liam was fabulously helpful. He patiently went through all the specs of the different models and brands and gave us a good deal for buying in bulk. Can highly recommend him.
November 5, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Vee,
We are so pleased to hear about your positive experience during what must have been a very stressful time. It is wonderful that our team member was able to patiently guide you through the different specifications and help you find the right appliances for your new kitchen. Thank you for your kind feedback and high recommendation.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Swords
Hi Dominic,
We appreciate your feedback. We are so glad to hear that you had a highly satisfying experience using our online platform.
Kind Regards,
Adam
Excellent service
October 26, 2026
Reply from Harvey Norman Ireland - Swords
Hi Bernie,
We are glad you enjoyed your experience with us. We appreciate this feedback and if we can assist you further please do not hesitate to contact us.
Kind Regards,
Adam
Great power bank nice and small too for…
Great power bank nice and small too for holidays well impressed with it
October 25, 2026
Reply from Harvey Norman Ireland - Swords
Hi Ciara,
We are absolutely delighted to hear that you are so impressed with your new portable charger. It is wonderful to know that its compact size and strong performance will make it the perfect companion for your upcoming holidays. Thank you so much for sharing your positive experience with us!
Kind Regards,
Adam
Reply from Harvey Norman Ireland - Swords
Hi Wibke,
We are glad you enjoyed your experience with us. We appreciate this feedback and if we can assist you further please do not hesitate to contact us..
Kind Regards,
Kevin
The staff are always super friendly
The staff are always super friendly. Helpful and professional. Always lovely experience..
October 23, 2026
Reply from Harvey Norman Ireland - Swords
Hi Jane,
We are so pleased to hear that you had such a wonderful experience with our team. Thank you for your lovely feedback regarding their friendly, helpful, and professional service!
Kind Regards,
Adam
Bought online and collection was great
Bought online and collection was great, but the sales person was quite pushy to buy extras, that completely makes me shut down and leave, even if I wanted something else!
October 22, 2026
Reply from Harvey Norman Ireland - Swords
Hi Elizabeth,
We are glad you enjoyed our convenient online collection service. We appreciate your feedback regarding the sales approach, as we aim to provide a comfortable environment without unwanted pressure.
Kind Regards,
Adam
The check out in the swords branch is…
The check out in the swords branch is terrible they leave people standing around who want to pay.
The simple solution get a sale receipt from the floor staff and bring it to a self check out syatem.
The current system is terrible
October 29, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi there,
We are very sorry to hear about your frustrating experience with the checkout process at our Swords branch. It is disappointing to learn that you were left waiting when trying to pay, and we appreciate you sharing your constructive feedback regarding the self-checkout system. We are sharing your comments with our store management team to help us improve our efficiency and service. Please reach out to our customer support team so we can look into this matter further for you.
Kind Regards,
Kevin
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