Purchased a TV online for collection at Airside branch. Waited nearly 30 minutes before someone came to tell me that I had to collect at a different address, even though the confirmation email state... See more
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Location
Switch locationUnit 5, Airside Retail Park, Swords, K67 H364 Swords, Co. Dublin, IE
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See what reviewers are saying
I bought a new Tv from swords branch Friday last I was fortunate to meet James Neary A most helpful young man ,made you feel confident about the product. When he came to check stock there w... See more
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Just wanted to say a massive thanks to Richard in home appliances in Swords Airside, after weeks with a faulty dishwasher, talking to manufacturer directly without any resolve insight, we reached out... See more
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Daniel and Adam were absolutely brilliant on delivery, they went above and beyond to get a large fridge and a washing machine up the 3 flights of stairs in our house. Most people would have refused, b... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Swords
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, Ireland
- 01 8909900
4.4
Excellent
1K reviews
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What pleasure to buy off Harvey Norman
What pleasure to buy off Harvey Norman. Ben in the tv area was really really good and very informative on my selection of tv and made the process so easy for me. Loads of knowledge without blinding me by science. Thanks again team
June 21, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Anthony,
We're so pleased you had such a positive experience with us! It's wonderful that our team member was informative and made your selection process easy. Thank you for your kind words!
Kind Regards,
Kevin
Delivery man called me 10 mi s before…
Delivery man called me 10 mi s before arrival to make sure I was at home.
The 2 guys were pleasant, efficient and v presentable
June 22, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Ethna,
We're so glad to hear about your positive delivery experience! It's wonderful that our team was pleasant and efficient. Thank you for sharing your kind words.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Swords
Hi Chiara,
We are so pleased your delivery was quick and efficient, and our team member was pleasant. We appreciate your feedback!
Kind Regards,
Kevin
Recieved what I wanted when I wanted…
Recieved what I wanted when I wanted it. No issues or problems.
June 16, 2026
Reply from Harvey Norman Ireland - Swords
Hi Maurice,
We're happy to hear your order arrived as expected, without issues. Thank you for your positive feedback!
Kind Regards,
Kevin
Very capable well informed staff
Very capable well informed staff. I'll definitely order online again
June 19, 2026
Reply from Harvey Norman Ireland - Swords
Hi Ms deirdre murnane,
We're so glad you found our staff capable and well-informed! We appreciate your feedback.
Kind Regards,
Victoria
Click & collect was no hassle
Click & collect was no hassle. Ben is swords was fantastic with all the information I needed about the new TV.
June 16, 2026
Reply from Harvey Norman Ireland - Swords
Hi Gerard,
We're glad your click & collect was easy and you received great information about your new TV. Thank you!
Kind Regards,
Victoria
Oven Delivery
The delivery was grand - they phoned beforehand to make sure someone was there, they delivered when they said they would and they took the old oven away.
June 17, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Niamh O’Leary,
We are so glad to hear that our delivery service met your expectations. Thank you for sharing your positive experience with us!
Kind Regards,
Victoria
Reply from Harvey Norman Ireland - Swords
Hi Shinto,
We appreciate your feedback. We are glad you received very good service.
Kind Regards,
Kevin
Click and Collect needs improvement
I placed an order online. I got notification that the order was ready for collection. I went to the store and waited in line at the counter as I had noticed a large Click and Collect sign above the counter. I also noticed that the item I was buying was on display at a nearby shelf and was actually more expensive in store than the price I paid online. When it was my turn to be served I was told that I would have to find someone on the shop floor because the staff member was a cashier. I approached a member of staff who efficiently dealt with getting me my order. I signed the invoice and asked if I needed to go back to the counter and was told no. When I went to exit the store the anti theft buzzer went off. A cashier at the counter was nearby and immediately resolved the issue and apologised. I don't usually complain but I just think the collection process needs to be improved.
June 14, 2026
Reply from Harvey Norman Ireland - Swords
Hi Niall. Jones,
We appreciate you taking the time to share your recent click and collect experience with us. We are truly sorry to hear about the difficulties you encountered during your visit, from the confusion at the counter to the anti-theft alarm. Your feedback is incredibly valuable as we continuously work to improve our collection process. We are reviewing your comments to ensure a smoother experience for all our customers in the future.
Kind Regards,
Victoria
Great service from start to finish
Great service from start to finish. The lady we dealt with in Swords was absolutely fantastic to deal with, friendly and professional. The delivery was on time, and the two delivery men were so professional. I highly recommend dealing with Harvey Norman.
May 24, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Sandra Barry,
We're so pleased to hear about your great service from start to finish. It's wonderful that our team was friendly and professional. We appreciate your kind feedback!
Kind Regards,
Victoria
The click and collect service was extremely disappointing.
The click and collect service was extremely disappointing.
I followed all the instructions provided in the email to use the delivery to my car service. However, after arriving, I waited in my car for over 20 minutes with no assistance. I received no text message, email, or phone call update.
Eventually, I had no choice but to go inside the store and collect the item myself, which completely defeats the purpose of the service.
I raised this issue with more than one staff member, yet I did not receive any explanation or even an apology.
This experience was very frustrating and far below expectations.
May 28, 2026
Reply from Harvey Norman Ireland - Swords
Hi Rogerio,
We are truly sorry to hear about your disappointing click and collect experience. Waiting over 20 minutes without assistance or updates is certainly frustrating. We appreciate you bringing this to our attention and will investigate why our car delivery service failed to meet expectations. Your feedback helps us improve.I will raise this complaint with the store to provide you with further assistance
Kind Regards,
Victoria
Bought iphone17e for husbands 75th…
Bought iphone17e for husbands 75th birthday Jake the assistant was extremely helpful and explained everything to us as this was a very big upgrade from my husbands old iPhone. The guys who also set up the phone were also very helpful and pleasant.
Pauline Burke
June 14, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Pauline Burke,
We're delighted to hear about your positive experience with our team. We're so glad our assistants were helpful with your husband's new phone.
Kind Regards,
Victoria
Click and collect doesn't work
Click and collect doesn't work, bought a product in the email saying I'll receive another email when the product is ready to collect, after 4 days no email I decide go in person to the shop collect my product, staff say no read yet but let me see if have in stock lol, got my product when got home receive the email ready to collect, improve it guys
June 11, 2026
Reply from Harvey Norman Ireland - Swords
Hi Joao,
We appreciate you sharing your experience. We are actively reviewing our click and collect process to prevent such delays and ensure timely communication for all orders.
Kind Regards,
Kevin
I clicked deliver to the car but I…
I clicked deliver to the car but I waited 40mins and my item was not brought out. I went inside myself as it was near shop closing time. I also did not receive my €100 gift voucher that was advertised when I purchased.
May 30, 2026
Reply from Harvey Norman Ireland - Swords
Hi Cheryl,
We are concerned to hear about your recent experience and the issues with your car delivery and the missing gift voucher. We are looking into this immediately with the relevant store teams.
Kind Regards,
Kevin
Seamless process from purchase to…
Seamless process from purchase to installation.
Ger and Stan delivered and installed my new fridge freezer this morning.
Both were so polite and professional and had the job done in less than an hour.
Took my old appliance away and all the packaging for recycling. It was a pleasure
dealing with them.
June 13, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi there
We're so pleased to hear about your seamless experience from purchase to installation. It's wonderful that our team was polite, professional, and efficient. Thank you for your feedback!
Kind Regards,
Kevin
No brainer, good customer experience
We've always gone to Harvey Norman and will continue to. They make it so easy and email your receipt for safe keeping. Like the way the people work in only 1 department which means we get to speak to someone knowledgeable about the thing we bought who can actually advise, a mattress.
Delivery window was 8 am to 6pm which is too wide in my opinion however I was lucky and got an 8am delivered and communication was good, only thing I wish is they'd take away the plastic from the mattress but otherwise super service.
June 7, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Gemma,
We are so glad to hear you had such a positive experience with us, especially regarding our knowledgeable team and the ease of receiving your receipt. We appreciate your feedback on the delivery window and the plastic packaging; we are always looking for ways to improve our service. Thank you for your continued loyalty!
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Swords
Hi David,
We are so happy to hear our service and delivery were great. We appreciate your feedback!
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Swords
Hi Najullal,
We appreciate your positive feedback. We are glad you enjoyed our service and explanation.
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Swords
Hi Ken,
We appreciate your positive feedback. We're glad ordering and service were easy.
Many thanks,
Katie.
Craig in the swords branch was…
Craig in the swords branch was fantastic and delivered perfectly.
June 6, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Daryl,
We're so glad to hear we delivered perfectly. Thank you for your kind words!
Many thanks,
Katie.
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