Harvey Norman Ireland - Swords Reviews 

1,175
TrustScore 4.5 out of 5

4.4

Unit 5, Airside Retail Park, Swords, K67 H364 Swords, Co. Dublin, IE


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Rated 5 out of 5 stars

I bought a new Tv from swords branch Friday last I was fortunate to meet James Neary A most helpful young man ,made you feel confident about the product. When he came to check stock there w... See more

Company replied

Rated 1 out of 5 stars

Purchased a TV online for collection at Airside branch. Waited nearly 30 minutes before someone came to tell me that I had to collect at a different address, even though the confirmation email state... See more

Company replied

Rated 5 out of 5 stars

Just wanted to say a massive thanks to Richard in home appliances in Swords Airside, after weeks with a faulty dishwasher, talking to manufacturer directly without any resolve insight, we reached out... See more

Company replied

Rated 5 out of 5 stars

I was in Harvey Norman Airside Swords yesterday. I have to say it was a great experience the Lady who served me Jackie was brilliant. She was extremely helpful, honest and knowledgeable and she was al... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Swords

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, Ireland

  • 01 8909900

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

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4.4

All reviews

(1,175)

8,881 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful staff in Harvey Norman

Very helpful staff in Harvey Norman
Delivery excellent service

July 9, 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Siobhan,

We are so pleased to hear that our staff was very helpful and that you received excellent delivery service. We appreciate your kind words!

Kind Regards,
Victoria

Rated 1 out of 5 stars

Delayed delivery

Went to this store on the 08/05/26 to buy an oven, we looked on their page online and chose a bosh oven for around 1000 euro.
The seller in the store said that model would take 1 month or more to be delivered as they didnt have it in stock.

We opted for a 1400 euro bosh oven as we were told by the seller that this would be delivered in 3 weeks.

Now 2 months and a half has passed, no sign of our oven, Harvey Norman has not once contacted us to give any sort of information, after calling the store multiple times, being told they would investigate and call back, never called back.
We were sold something more expensive to be able to receive it faster and yet have not received and got no dates for it to be delivered, thankfully I bought all the other appliances for my house somewhere else, this is the worst shopping experience I had in Ireland so far.

May 8, 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Fernando,

Thank you so much for taking the time to lave this review. We are extremely sorry to hear this, if you can e-mail the details of this to customer@support.harveynorman.ie we can have this looked into further.

Many thanks,
Katie.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had an excellent experience shopping online with Harvey Norman. The entire process was quick, easy, and hassle-free. I chose to collect my order from the Swords branch, and everything was ready when I arrived.

The customer service was friendly, professional, and efficient. The staff made the collection process so smooth that I was in and out of the store in less than 10 minutes.

I'm very happy with the overall experience and would definitely recommend Harvey Norman to anyone looking for convenient online shopping and outstanding customer service. Thank you to the team at the Swords branch for making the whole process so easy!

July 17, 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi there,

We're so pleased to hear about your excellent online shopping experience and the smooth, hassle-free collection from our Swords branch. It's wonderful to know our team provided friendly, professional, and efficient service, making your visit quick and easy. Thank you for your kind recommendation.

Many thanks,
Katie.

Rated 5 out of 5 stars

Sofas delivered

Sofas delivered. Polite delivery men on time too.
All sofa’s were unpacked and assembled and all wrapping waste taken away too.
In an age we’re you have to do most things yourself it was great to walk in and the sofas be usable straight away.
Great service, we were delighted.
Thank you

July 15, 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Andre,

We are so pleased to hear about your excellent experience with our delivery service. It's wonderful that our team was on time, unpacked, assembled, and removed all the waste, making your sofas usable straight away. Thank you for your kind words!

Many thanks,
Katie.

Rated 5 out of 5 stars

Emma couch

The lads who delivered my couch were excellent. They even put the soft floor protector on the couch legs for me without asking. Something I would have struggled to do myself. Very kind.

July 16, 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Emma,

We're so happy to hear that our delivery team provided excellent service. It's wonderful to know they went the extra mile to assist you with your couch. We appreciate your kind feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

The guys were great

The guys were great, removed old washing machine and installed new one without a problem. Very helpful and friendly.

July 18, 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Paula,

We're so pleased to hear that our team was helpful and friendly, and that your washing machine installation was problem-free. Thank you for your kind feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Excellent service

Excellent service

July 9, 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Dave,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!

Many thanks,
Katie.

Rated 5 out of 5 stars

Easy purchasing experience

Easy purchasing experience. Deliver time within project timeframe. Excellent delivery and set up. Packaging all taken away. Friendly and respectful delivery agents.

July 17, 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Conor,

We're so pleased to hear that your purchasing experience was easy and that the delivery was within your project timeframe. It's wonderful to know our delivery agents were friendly and respectful, and that all packaging was taken away.

Kind Regards,
Victoria

Rated 5 out of 5 stars

On time very efficient delivery staff…

On time very efficient delivery staff and polite.

July 11, 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi there,

We are so happy to hear our delivery staff was efficient, polite, and on time! We appreciate your kind words.

Kind Regards,
Victoria

Rated 4 out of 5 stars

Great after sales service when the…

Great after sales service when the product was not suitable

July 9, 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Patrick,

We're so glad our after-sales support met your expectations when the product wasn't quite right. Thank you for your kind words.

Kind Regards,
Conor

Rated 4 out of 5 stars

Very good service, but disappointing price timing

Overall, my experience was very good. The staff were helpful, and the purchase process went smoothly.

When I bought a robot vacuum cleaner, I asked a sales assistant whether any discount was available. I had already researched the model and knew its specifications, but I was told that no discount was possible. When I returned to the store about a week later, the same robot vacuum was €100 cheaper.

That was disappointing and is the only reason I am giving four stars instead of five.

However, the salesperson who helped me was very kind and even carried the robot vacuum cleaner all the way to the boot of my car. I really appreciated his help, so thank you to him, whoever he was. Apart from the price issue, everything went very well.

May 2, 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Constantine,

We appreciate you sharing your recent experience with us. We are pleased to hear that our staff provided helpful service and that your purchase process was smooth. We understand your disappointment regarding the price change for the robot vacuum cleaner shortly after your purchase. We continually review our pricing to remain competitive, and we recognize how frustrating it can be when a product's price changes so soon after buying it. We are also delighted to know that one of our sales assistants went above and beyond to assist you with carrying your purchase to your car. We value your feedback and are committed to improving our customer experience.

Many thanks,
Katie.

Rated 5 out of 5 stars

Ordering my phone on your website was…

Ordering my phone on your website was easy and t phone was delvered when u said it would so thank you

July 10, 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Sheila,

We're so pleased to hear that ordering your phone on our website was easy and that it was delivered exactly when expected! Thank you for your kind words.

Many thanks,
Katie.

Rated 5 out of 5 stars

Your employee Naveen was excellent

Your employee Naveen was excellent, he followed up with any information I needed and was very helpful throughout the entire transaction

July 9, 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Adam,

We appreciate your wonderful feedback. We're so pleased to hear that our employee provided such excellent assistance and was very helpful throughout your transaction.

Many thanks,
Katie.

Rated 5 out of 5 stars

Excellent service from Saji at Harvey Norman Swords

​We recently visited Harvey Norman in Swords to purchase a new dishwasher, a washer-dryer, and a gas hob. We wanted to share how incredibly helpful, patient, and knowledgeable Saji was throughout the entire process.
​It can be overwhelming trying to choose the right appliances, but Saji took the time to listen to our specific requirements and expertly guided us toward the best products for our needs. He didn't just sell us appliances; he made sure we understood the features and directed us to options that perfectly matched what we were looking for.
​On top of the expert advice, he made the whole transaction seamless and managed to organise fast delivery for us. If you are planning a trip to Harvey Norman Swords, I highly recommend seeking Saji out. A fantastic experience from start to finish!

June 18, 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Milena,

We're delighted to hear about your excellent experience with us. It's wonderful to know that our team member provided such helpful and knowledgeable assistance, making your appliance selection and purchase seamless. We truly appreciate your kind words.

Many thanks,
Katie.

Rated 5 out of 5 stars

Saji from Harvey Norman in Airside is…

Saji from Harvey Norman in Airside is very informative and very helpful. He is doing an excellent job.

July 14, 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi there,

We are so pleased to hear that our team member was very informative and helpful. We appreciate you sharing your kind words about their excellent work.

Many thanks,
Katie.

Rated 5 out of 5 stars

Carol in Airside was pleasant

Carol in Airside was pleasant, knowledgeable & helpful; she sold me a great bed.

The delivery lads arrived on time, assembled the bed perfectly, advised me on the ottoman mechanism & took all the wrapping waste away.
They were cheerful & efficient.

July 8, 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Eithne,

We are delighted to hear about your excellent experience with our team member in-store and the efficient delivery service. It's wonderful to know that our delivery team was helpful and took care of everything.

Many thanks,
Katie.

Rated 5 out of 5 stars

The product I ordered online was to be…

The product I ordered online was to be picked up on the same day and the staff in the store in Swords was nice and helpful

July 10, 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Anna,

We appreciate your feedback. We're so pleased to hear that your online order was ready for same-day pickup and that our team in Swords was nice and helpful. Thank you!

Many thanks,
Katie.

Rated 5 out of 5 stars

iPhone 16. Sales person Solomon 👍🏻

Solomon in your airside store was excellent to deal with when buying my new phone.

Thanks again for all your help

July 13, 2026
Unprompted review
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Norma,

We appreciate your wonderful feedback! We are so happy to hear that our team member provided excellent service when you purchased your new phone. Thank you!

Many thanks,
Katie.

Rated 5 out of 5 stars
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi John,

We are so happy to hear that your pickup was simple and hassle-free. Thank you for sharing your positive experience with us.

Many thanks,
Katie.

Rated 5 out of 5 stars

Good quality product

Good quality product. Quick delivery.

April 14, 2026
Harvey Norman Ireland - Swords logo

Reply from Harvey Norman Ireland - Swords

Hi Brian,

We are so happy to hear you enjoyed the quality of our product and appreciated the fast delivery! Thank you for your wonderful feedback.

Many thanks,
Katie.

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