Dealt with a lovely lady in their store: Airside, Swords. She was exceptionally efficient and polite. Sorry I didn't get her name. When the table was delivered it was done so by two gentlemen, Ryan an... See more
Company replied
Location
Switch locationUnit 5, Airside Retail Park, Swords, K67 H364 Swords, Co. Dublin, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought a Samsung TV 50” at €799 online only to be told 5 mins after purchasing that the item was not in stock. I requested an immediate refund which has take 7 days to be actioned and now I have been... See more
Company replied
Just wanted to say a massive thanks to Richard in home appliances in Swords Airside, after weeks with a faulty dishwasher, talking to manufacturer directly without any resolve insight, we reached out... See more
Company replied
Daniel and Adam were absolutely brilliant on delivery, they went above and beyond to get a large fridge and a washing machine up the 3 flights of stairs in our house. Most people would have refused, b... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Swords
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, Ireland
- 01 8909900
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
New fridge freezer
From initial help with a broken fridge freezer through to purchasing a new one and delivery and installation all staff were so helpful and friendly.
April 30, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Karen,
We appreciate you taking the time to share your feedback. We're happy to hear that our staff were helpful and friendly throughout your experience, from initial help to purchasing, delivery, and installation.
Many thanks,
Katie.
Was giving notice of a Delivery time…
Was giving notice of a Delivery time which saves having to wait around all day, and I got a call from the driver 20 minutes before Delivery.
April 30, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Noel,
We're happy to hear that you received timely delivery updates and a call from the driver. We appreciate your positive feedback and are glad the delivery notification was helpful.
Many thanks,
Katie.
Service
Had ordered two appliances recently. A cooker on line and was delivered up from Limerick. This was damaged and distorted.
A washing machine in store. We had paid the extra for installation as this was an integrated. The installation team came to fit but saying there was no stop valve or something very similar was the reason they couldn’t fit. The left.
Having left we had to arrange a more expensive plumber at short notice to fit the machine. He couldn’t believe that your team couldn’t complete their task.
The external team you are employing are letting your team down. Sales staff doing all the hard work and the others just not doing the job properly. Very disappointing Harvey!!!
April 25, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Paul,
Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this investigated?
Many thanks,
Katie.
The guys delivering my sofa bed were great
The guys delivering my sofa bed were super polite, considerate and friendly. They arrived early and were in and out speedily. Very happy with the delivery.
April 29, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Emma,
We appreciate you taking the time to share your feedback! We're happy to hear that the delivery team was polite, considerate, and friendly and that they delivered your sofa bed speedily.
Many thanks,
Katie.
Simon and his colleague provided…
Simon and his colleague provided brilliant, professional and efficient service. They placed the wardrobe exactly where I wanted it and removed all the packaging without any effort on my part. It was a hassle-free experience and the job was done brilliantly. I’m very happy with the service and would definitely give it 5 stars.
April 29, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hello,
We appreciate you sharing your feedback. We're happy to hear that our team provided professional and efficient service, placing the wardrobe perfectly and removing all packaging. We're glad you were happy with the hassle-free experience.
Many thanks,
Katie.
Super good delivery service
Super good delivery service. Daniel did a great job installing the new fridge and giving me tips for maintenance.
April 29, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Francisco,
We're happy you received super service! It's great to hear the fridge installation went well and that you found the maintenance tips helpful. Thanks for your feedback.
Many thanks,
Katie.
Brilliant delivery service
Driver rang me early on the morning of the arranged delivery day and advised they’d be here between 11.30 and 1pm.
Sure enough they arrived at noon and brought our mattress upstairs to the bedroom and took away the old one. They unwrapped the pvc packaging and placed the new mattress on our bed.
Great service and two nice guys who are dedicated to their job. Great service!
April 28, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Liam,
We're happy to hear that you had a great delivery experience. It's wonderful that our team was punctual, helpful with the setup, and removed the old mattress. We appreciate your positive feedback!
Many thanks,
Katie.
New dishwasher
Bought a new dishwasher from Harvey Norman in Swords. A very pleasant guy called Daniel came to fit my new dishwasher. He was super helpful. He had a bit of a mare trying to get the old one but wouldn't leave until it was 100% right.
April 29, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Elaine,
We're happy to hear that you had a positive experience with our installation service. We appreciate your highlighting the installer's helpfulness and dedication to ensuring everything was perfect. Thank you for your feedback.
Many thanks,
Katie.
Prompt delivery to a replacement sofa…
Prompt delivery to a replacement sofa as needed
April 25, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi June,
We're happy to hear that our prompt delivery met your needs for a replacement sofa. We appreciate your positive feedback and thank you!
Many thanks,
Katie
Amazing service
Amazing service. Didn’t have to go to the store. Called and got through to Simon. Extremely helpful. Ordered on Wednesday, my Fridge Freezer was delivered on Saturday. All done without moving from my house. Thanks for a great shopping experience.
April 22, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Neil,
We're happy to hear that you had such a positive experience! It's great to know that our service was helpful and convenient, especially the quick delivery of your fridge freezer. Thank you for your feedback!
Many thanks,
Katie
Poor experience
Poor experience, had to collect from wssrehouse and no address was provided. Looked up the address and went to it only to be told after 10 minutes that you have 3 warehouses for collection and I was at wrong one. Very poor
April 23, 2026
Reply from Harvey Norman Ireland - Swords
Hi there,
We regret your collection experience was poor due to the warehouse mix-up and lack of address details. We appreciate your feedback and will review our processes to improve our service.
Kind Regards,
Kevin
Delivery was prompt and had a text from…
Delivery was prompt and had a text from driver with a time.
April 18, 2026
Reply from Harvey Norman Ireland - Swords
Hi Mary,
We're happy to hear that our delivery service met your expectations with promptness and helpful updates. Thank you for your positive feedback!
Many thanks,
Katie.
Tommy who came out and help with…
Tommy who came out and help with installing the built in fridge did a fantastic job! Such a nice guy as well
April 22, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Winson,
We're happy to hear that the installation of your built-in fridge went smoothly. It's great to know that you had such a positive experience with our team member. Thanks for your feedback!
Many thanks,
Katie.
I recently bought a Samsung Galaxy…
I recently bought a Samsung Galaxy Watch 8 from Harvey Norman, and once again I had a great experience shopping with them.
Whenever I need to purchase electronics or more expensive items, I usually choose Harvey Norman because I feel confident buying from them online — everything always arrives safely and exactly as expected. This time was no different. My watch arrived quickly, well packaged, and in perfect working condition.
I’m very happy with my purchase and with the service. I definitely recommend buying from Harvey Norman! ⌚✨
April 18, 2026
Reply from Harvey Norman Ireland - Swords
Hi Daniele,
We're happy to hear that you had another great experience with us. It's wonderful to know that you feel confident buying from us online and that your new watch arrived quickly and in perfect condition. We appreciate your recommendation!
Many thanks,
Katie.
The sales man saji was very helpful…
The sales man saji was very helpful knowledgeable and a gentleman to deal with.
The installation guy were brilliant very polite. Highly recommend.
April 18, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Irene,
We appreciate you sharing your feedback. We're happy to hear that you found the salesperson helpful and knowledgeable and that the installation team was brilliant and polite.
Kind Regards,
James
Wonderful customer service 🍀
I wish to thank Catherine from Harvey Norman Store in Swords for all the assistance and time she gave me in choosing the correct bed as an elderly person found this a great help and thanks also to delivery guys Paul and Dylan so helpful and cleared away all the waste wrapping had an awesome night's sleep wonderful to see five star customer service 🍀🙏
April 21, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Jean,
We appreciate you sharing your positive experience. We're so glad to hear that our team provided great assistance in choosing the correct bed and that the delivery went smoothly. Thank you for your feedback!
Kind Regards,
James
Reply from Harvey Norman Ireland - Swords
Hi Barry,
We're happy to hear that our team was helpful and that you were pleased with our prompt delivery. Thank you!
Kind Regards,
James
Ordered a fridge freezer
Ordered a fridge freezer, dealing with sales staff Richard. He was personable, helpful and patient.
Item was delivered as promised and installed by Daniel, who was also personable, professional and efficient.
Very pleasant experience both in store and with delivery and install.
April 21, 2026
Unprompted review
Reply from Harvey Norman Ireland - Swords
Hi Marie,
We're happy to hear that you had such a pleasant experience! It's great to know that our team was helpful and efficient, and that the delivery and installation went smoothly. Thank you for your positive feedback.
Kind Regards,
James
Reply from Harvey Norman Ireland - Swords
Hello,
We appreciate your positive feedback. We are so happy you were pleased with our efficient service from beginning to end!
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Swords
Hi Susan,
We appreciate your feedback and we are so glad our team provided excellent, quick, and professional support!
Many thanks,
Katie.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.