Dealt with a lovely lady in their store: Airside, Swords. She was exceptionally efficient and polite. Sorry I didn't get her name. When the table was delivered it was done so by two gentlemen, Ryan an... See more
Company replied
Unit 5, Airside Retail Park, Swords, K67 H364 Swords, Co. Dublin, IE
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Dealt with a lovely lady in their store: Airside, Swords. She was exceptionally efficient and polite. Sorry I didn't get her name. When the table was delivered it was done so by two gentlemen, Ryan an... See more
Company replied
Bought a Samsung TV 50” at €799 online only to be told 5 mins after purchasing that the item was not in stock. I requested an immediate refund which has take 7 days to be actioned and now I have been... See more
Company replied
Just wanted to say a massive thanks to Richard in home appliances in Swords Airside, after weeks with a faulty dishwasher, talking to manufacturer directly without any resolve insight, we reached out... See more
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Daniel and Adam were absolutely brilliant on delivery, they went above and beyond to get a large fridge and a washing machine up the 3 flights of stairs in our house. Most people would have refused, b... See more
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Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, Ireland
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Item pre ordered, in stock, ready for collection, no waiting around. All good 👍

Reply from Harvey Norman Ireland - Swords
It’s a dream delivery service! Driver texted us a day before, arrived on time, helped us to move the new mattress to the room, then took the old one away.
Top service! We are lovely life with new mattresses now! Good job!

Reply from Harvey Norman Ireland - Swords
Fantastic service from the delivery lads so helpful and professional

Reply from Harvey Norman Ireland - Swords
Delivery was great, arrived on time & very pleasant delivery staff.

Reply from Harvey Norman Ireland - Swords
Very quick transaction Richard very helpful, delivery day got changed without telling me but the delivery customer service were very good, delivery guys were great and so helpful. Simon from customer service went above and beyond a super guy. So all in all it was great .

Reply from Harvey Norman Ireland - Swords
The service was excellent they were on time Lovely guys professional they put the table together very quickly and moved it into it s place and the chairs They took away cardboard and rubbish from delievery I would use this service again they were great 👏👏👏 thanks guys from Karen with the upside down house sea views rush🤣🤣👏👏

Reply from Harvey Norman Ireland - Swords
Gave a 2 hour window for delivery, came in that time frame. The two lads assembled the bed in about 15 minutes and left the room spotless, took all the packaging away with them. Very positive experience.

Reply from Harvey Norman Ireland - Swords
The delivery man rang gave me timeframe delivery and was well within that hour. This was despite the recent goings on re fuel disruptions etc. the packages were also brought upstairs for me which was a massive help. Both men were courteous as well in their manner.

Reply from Harvey Norman Ireland - Swords
Delivery on time, assembly was quick. All was clean after.

Reply from Harvey Norman Ireland - Swords
I was really impressed with the 2 guys who delivered and assembled my table and chairs. They let my little boy help them and gave him and his brother 5e each as it was my little lads birthday. They were so nice and helpful. I highly recommend them both...absolute gentlemen.

Reply from Harvey Norman Ireland - Swords
Quick and efficient service , ordered the product and it was ready for collecting within a few hours

Reply from Harvey Norman Ireland - Swords
Bought a washing machine back in August, called Harvey Norman in swords 9 days ago (Friday) to log the repair as machine stopped working, said I would hear within a few days, I didn’t so I called LG last Thursday (6 days after I called HN), they had no record of repair, called HN who said the team member who took my call on the Friday was probably “very busy & forgot”, asked to speak to manager which was denied, said they would put urgent call to Lg & we would hear back, we didn’t, went into HN on Saturday (8 days after firstly logging the repair), spoke to a manager who said he would “get someone to call Lg & I would hear back Monday or Tuesday”, I expressed that the lack of customer care & the time frame given was extremely poor, this didn’t bother him, today (Sunday) 9 days on, I get a phone call in the late afternoon to say they had taken down the serial number wrong & LG don’t have any record of repair, can I give it to them again (4th time), I was driving & obviously couldn’t so tomorrow will be day 10 of not even reporting the fault to be fixed, an absolute joke to say the least. Zero stars for customer care, at this stage I want a refund & not to deal with them again!

Reply from Harvey Norman Ireland - Swords
Excellent service
And
Delivery rang a couple of times in advance

Reply from Harvey Norman Ireland - Swords

Reply from Harvey Norman Ireland - Swords
Friendly delivery service on time brought mattress to exactly where I need it to be,
Polite and cheerful guys

Reply from Harvey Norman Ireland - Swords
Harvey Norman are cheap on most items and I always find the products top notch.!

Reply from Harvey Norman Ireland - Swords
We had the lovely Evan and Ryan deliver our sofa. They were extremely nice and efficient. Phone call ahead of time to advise when they would be with us. Really nice lads to deal with.

Reply from Harvey Norman Ireland - Swords
Shopping online was so easy, clicked and collected, staff member was so helpful and friendly, called me to let me know that there is a 5 year warranty with the TV I purchased, brought the TV out to my car for me and the whole experience for five stars!!! Mt only regret is that I didn't get the staff member's name so he could get the recognition he deserves!!

Reply from Harvey Norman Ireland - Swords
Arrived at store, dealt with very quickly, assistant offered to carry purchase to my car

Reply from Harvey Norman Ireland - Swords
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