Just had Paul and Jamie on site to remove the old appliance and install the new one. They are so professional, obliging, neat and very clean workers. I couldn't thank them enough for being so... See more
Company replied
Location
Switch locationUnits 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26 Waterford, Waterford, IE
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See what reviewers are saying
Ordered an outdoor 8 chair seating cube, however the quality is not the best as some seams on the cushions are torn. For something that you spend 700 euro I'd expect better quality. Also boxes were... See more
Company replied
I recieved a phone call from the delivery driver early morning he gave me an estimated time of delivery True to his word my product arrived on time Both Damio and Anto unloaded my item they asse... See more
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We ordered a android TV when it arrived the screen was broken i rang straight away they had no problem exchanging it for another one and apologise that it would take a week to arrive but they had to... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Waterford
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26, Waterford, Waterford, Ireland
- 051 319900
4.6
Excellent
873 reviews
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Received great service from them
Received great service from them. Called in to buy a fridge and spoke with a lovely girl, can’t remember her name unfortunately but black hair and studying marketing. She got us sorted , the driver Rory delivered it and helped out our mother in law putting it into place. Very happy with this company
May 4, 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Brona,
We're happy to hear that you received great service! It's wonderful that our staff was helpful with your fridge purchase and delivery. We appreciate your positive feedback and are glad you're pleased with your experience.
Many thanks,
Katie.
There’s a dent in the fridge and no…
There’s a dent in the fridge and no response from customer service the delivery driver said will will get money back for the damage but still no response
April 29, 2026
Reply from Harvey Norman Ireland - Waterford
Hi Nikola,
We regret to hear about the dent and the lack of response. We appreciate you bringing this to our attention, and we'll look into the matter and our teams will contact you.
Kind Regards,
Kevin
Excellent Delivery service. Paul was very pleasant and helpful with…
Paul was very pleasant and helpful with the delivery of my new oven and taking away the old one.
April 29, 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Fiona,
We're happy to hear that the delivery of your new oven went smoothly. It's great to know our team member was helpful and pleasant! Thanks for your feedback.
Many thanks,
Katie.
Went into the harvey norman store to…
Went into the harvey norman store to purchase a phone and the salesperson that approached me was very quick her name was shamika she was extremely polite and extremely knowledgeable i was gonna buy a samsung but she sold me a redmi told me the camera is really good and the battery life was amazing and she did not lie the phone is brilliant she knew what she was talking about she genuinely deserves a raise well done shamika
April 29, 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Jack,
We're happy to hear that you had such a positive experience in our store. It's great to know that our team member was helpful and knowledgeable, guiding you to the perfect phone. We appreciate your feedback!
Many thanks,
Katie.
Shamika is the best customer service…
Shamika is the best customer service ever I had in my live. She really helpful in Harvey Norman. 😘😘
April 29, 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Mahdi,
We appreciate you taking the time to share your positive experience. We're happy to hear that you received the best customer service ever.
Many thanks,
Katie.
Collection point guys were very helpful…
Collection point guys were very helpful and price match was appreciated plus they had stock available.
April 7, 2026
Reply from Harvey Norman Ireland - Waterford
Hi John,
We're happy to hear that our collection point team was helpful and that you were able to take advantage of our price match! Thank you for your feedback.
Kind Regards,
Kevin
Arrived at the time slot that was…
Arrived at the time slot that was arranged .
April 28, 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi D Murphy,
We're happy to hear that your delivery arrived during the arranged time. Thank you for your feedback!
Kind Regards,
Kevin
Shamika
The person I dealt with was named Shamika she was so kind, pleasant and helpful and she really made my experience great. She is a great asset to your company .
April 28, 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Margaret,
We appreciate you taking the time to share your positive experience. We're happy to hear that our team member was so helpful and made your experience great.
Kind Regards,
Kevin
Excellent experience at HN in…
Excellent experience at HN in Waterford. Purchased Garmin products. What I needed was in stock and in the colour I was looking for. Special mention to Shemka who was both knowledgeable and extremely helpful.
April 28, 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Gerard,
We're happy to hear that you had an excellent experience in Waterford. It's great to know we had the Garmin product you needed in stock. We appreciate your kind words about our helpful and knowledgeable staff.
Many thanks,
Katie
Delivered on time
Delivered on time . Put the seats together in the room I wanted . Took away all the packing . They two guys were so polite and friendly and gave great advice about where to position it in the room . Delighted with the purchase . Would definitely buy from them again
April 23, 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Catherine,
We're happy to hear that the delivery and setup met your expectations. It's great the team was helpful and courteous. Thank you for your positive feedback; we appreciate your business!
Many thanks,
Katie
The guys delivering our item was great
The guys delivering our item was thoughtful and checked out the space before bringing it into our home.
April 25, 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi there,
We're happy to know our team was thoughtful and assessed the area before bringing the item inside. Thank you for recognizing their consideration!
Many thanks,
Katie
Two very sound lads delivered our…
Two very sound lads delivered our couch, helped lift out the old one and put the new one in situ. They were friendly and unhurried despite the fact that one of them was trying to get home in time for his son’s confirmation.
April 25, 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi there,
We appreciate you sharing your feedback. We're happy to hear that the delivery team was helpful with the couch and friendly, even with the time constraints. We value your comments.
Many thanks,
Katie
I ordered cooker hood online
I ordered cooker hood online. It was out of stock so had to wait. HN constantly updated me on process. When delivered, I only received one of the two boxes. Upon contacting them, they rang me back within 25 mins and actually delivered the other box within 30 mins. Brilliant service.
April 22, 2026
Reply from Harvey Norman Ireland - Waterford
Hi Rena,
We're happy to hear that you received constant updates about your cooker hood. We appreciate your patience and are so glad we could deliver the second box quickly. Thank you for your positive feedback!
Many thanks,
Kevin
Fantastic .
Fantastic .. men were so nice on time delivery.. would recommend highly professional.. well done
April 23, 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Louise,
We appreciate your feedback. We're so happy to hear that you were pleased with our team's on-time delivery and professionalism. Thank you for recommending us!
Many thanks,
Kevin
Very helpful staff member in shop
Very helpful staff member in shop. Informative , friendly
April 21, 2026
Reply from Harvey Norman Ireland - Waterford
Hi Jacqui,
We appreciate you sharing your thoughts. We are so happy to learn that our staff member was helpful, informative and friendly!
Many thanks,
Kevin
Outstanding customer service in…
Outstanding customer service in Waterford store, they couldn't do enough to help when we had a damaged delivery ,highly recommended
February 28, 2026
Reply from Harvey Norman Ireland - Waterford
Hi Deborah,
We're happy to hear about the outstanding service you received in our Waterford store. We appreciate your recommendation and are glad we could assist with your damaged delivery.
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Waterford
Hi there,
We're happy to hear that our communication was quick and clear for you. Thank you for your positive feedback!
Kind Regards,
James
Integrated dishwasher
From the purchase to installation of my integrated dishwasher was first class. Sales assistant very helpful and Paul was fantastic when installing the dishwasher
April 21, 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Mary,
We appreciate you sharing your feedback. We're happy to hear that you had a first-class experience from purchase to installation and that our sales assistant and installer were very helpful.
Kind Regards,
James
Really easy
Really easy. Texted to say what time they would arrive. Arrived on time. Really friendly.
April 21, 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi there,
We're so glad to hear that our team made things easy for you with timely updates and a friendly approach. Thank you for your positive feedback!
Kind Regards,
James
Aisling in the photo shop in Waterford…
Aisling in the photo shop in Waterford was amazing ! Polite, knowledgeable, efficient and patient. 10/10!
April 21, 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Valerie,
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your kind words about the service you received; it means a lot to us.
Kind Regards,
James
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