Just had Paul and Jamie on site to remove the old appliance and install the new one. They are so professional, obliging, neat and very clean workers. I couldn't thank them enough for being so... See more
Company replied
Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26 Waterford, Waterford, IE
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Just had Paul and Jamie on site to remove the old appliance and install the new one. They are so professional, obliging, neat and very clean workers. I couldn't thank them enough for being so... See more
Company replied
Ordered an outdoor 8 chair seating cube, however the quality is not the best as some seams on the cushions are torn. For something that you spend 700 euro I'd expect better quality. Also boxes were... See more
Company replied
I recieved a phone call from the delivery driver early morning he gave me an estimated time of delivery True to his word my product arrived on time Both Damio and Anto unloaded my item they asse... See more
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We ordered a android TV when it arrived the screen was broken i rang straight away they had no problem exchanging it for another one and apologise that it would take a week to arrive but they had to... See more
Company replied
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Written by the company

Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26, Waterford, Waterford, Ireland
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Reply from Harvey Norman Ireland - Waterford
Very difficult location to get a very heavy side by side Fridge Freezer to. Harvey Norman delivery/installation staff made it look easy.
Very impressed by their commitment to getting the job done!
No problems - all good. Thank you

Reply from Harvey Norman Ireland - Waterford
Very pleasant and most facilitating

Reply from Harvey Norman Ireland - Waterford
Very quick response after ordering, I was able to collect the next day. I presented the documents as requested and the staff knew exactly what to do and everything went as smoothly as possible.

Reply from Harvey Norman Ireland - Waterford

Reply from Harvey Norman Ireland - Waterford
The guys that delivered my couches were very friendly and professional. They kept in contact with me the whole way and arrived on time. They put together my couch in a timely fashion and took all the rubbish. They were super nice and friendly. I wish all delivery guys were like them. They are fine representatives of Harvey Norman. I will buy more things at Harvey Norman. Very well done lads! I can’t remember the exact date they were here so I’ll estimate. Sometime in March i believe. But I live in Tramore Waterford.

Reply from Harvey Norman Ireland - Waterford
The delivery was quick and handy , the 2 lads were really good

Reply from Harvey Norman Ireland - Waterford
So pleasant and really careful, a pleasure

Reply from Harvey Norman Ireland - Waterford
Ordered washing machine on line. Delivered a day earlier than expected and took away the old one. Great service 👏

Reply from Harvey Norman Ireland - Waterford
Delivery men were very obliging and unpacked mattress and put it on our bed as we are an elderly couple.

Reply from Harvey Norman Ireland - Waterford
I was looking for a particular camera and the knowledge that Shamika gave really helped me make an informed decision. Very friendly and helpful and attentive to what I required for a work event.

Reply from Harvey Norman Ireland - Waterford
Great online service, delivery extremely quick, would definitely buy from Harvey Norman again.. 5 *

Reply from Harvey Norman Ireland - Waterford
They sent my the wrong charing cable for the phone I've ordered.

Reply from Harvey Norman Ireland - Waterford
Wanted a specific phone, Harvey Norman had it in stock, I was able to arrange click and collect and it was ready when I got there. No issues.

Reply from Harvey Norman Ireland - Waterford

Reply from Harvey Norman Ireland - Waterford
Bought a phone and charger online, the website is easy to navigate and the delivery extremely fast. Would definitely buy from Harvey Norman again.. 5 stars *****

Reply from Harvey Norman Ireland - Waterford
Bought 3 +1 electric sofa from HARVEY NORMAN WATERFORD, with USB port for phone charging in Nov 2025. Delievered in Dec 2025 and complaint made that none of the USB is working. Took them 4 months to send an " engineer" to fix it, who fixed the usb but connect forward botton to close the sofa and backward botton to extend. " reversed wiring" as they called it. Then it took them another 6 weeks to replace the sofa and again USB not working on new one. Called manager again and he said " refund" or replace in June 2026. The price of same style sofa is not the same. So basically Harvey Norman Waterford is selling cheap sofa damaged products under " OFFER", and then force the clients to take refund and then to buy expensive products later when sale is over. Unprofessional service from them

Reply from Harvey Norman Ireland - Waterford
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