Harvey Norman Ireland - Waterford Reviews 

873
TrustScore 4.5 out of 5

4.6

Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26 Waterford, Waterford, IE


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Rated 5 out of 5 stars

Just had Paul and Jamie on site to remove the old appliance and install the new one. They are so professional, obliging, neat and very clean workers. I couldn't thank them enough for being so... See more

Company replied

Rated 3 out of 5 stars

Ordered an outdoor 8 chair seating cube, however the quality is not the best as some seams on the cushions are torn. For something that you spend 700 euro I'd expect better quality. Also boxes were... See more

Company replied

Rated 5 out of 5 stars

I recieved a phone call from the delivery driver early morning he gave me an estimated time of delivery True to his word my product arrived on time Both Damio and Anto unloaded my item they asse... See more

Company replied

Rated 5 out of 5 stars

We ordered a android TV when it arrived the screen was broken i rang straight away they had no problem exchanging it for another one and apologise that it would take a week to arrive but they had to... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Waterford

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26, Waterford, Waterford, Ireland

  • 051 319900

4.6

Excellent

TrustScore 4.5 out of 5

873 reviews

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1-star

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4.6

All reviews

(873)

8,541 reviews in the last 12 months

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Rated 5 out of 5 stars

Very efficient and easy to access…

Very efficient and easy to access website.

May 15, 2026
Harvey Norman Ireland - Waterford logo

Reply from Harvey Norman Ireland - Waterford

Hi Mary,

We're glad you found our website efficient and easy to use. Thank you for your feedback!

Kind Regards,
James

Rated 5 out of 5 stars

Great service

Very difficult location to get a very heavy side by side Fridge Freezer to. Harvey Norman delivery/installation staff made it look easy.
Very impressed by their commitment to getting the job done!
No problems - all good. Thank you

May 22, 2026
Unprompted review
Harvey Norman Ireland - Waterford logo

Reply from Harvey Norman Ireland - Waterford

Hi there,

We're happy to hear our team made the delivery of your fridge freezer look easy. We appreciate your positive feedback regarding their commitment to getting the job done. Thank you!

Kind Regards,
James

Rated 5 out of 5 stars

Very quick response after ordering

Very quick response after ordering, I was able to collect the next day. I presented the documents as requested and the staff knew exactly what to do and everything went as smoothly as possible.

May 16, 2026
Harvey Norman Ireland - Waterford logo

Reply from Harvey Norman Ireland - Waterford

Hi Stephen,

We're happy to hear your ordering and collection experience was so smooth and efficient. We appreciate you sharing your positive feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Staff attitude.

The stsff are approachable and assisted their client faster.

May 10, 2026
Harvey Norman Ireland - Waterford logo

Reply from Harvey Norman Ireland - Waterford

Hi Emz,

We appreciate your kind feedback. We are so happy to hear our staff was approachable and assisted you quickly.

Kind Regards,
James

Rated 5 out of 5 stars

The guys that delivered my couches were…

The guys that delivered my couches were very friendly and professional. They kept in contact with me the whole way and arrived on time. They put together my couch in a timely fashion and took all the rubbish. They were super nice and friendly. I wish all delivery guys were like them. They are fine representatives of Harvey Norman. I will buy more things at Harvey Norman. Very well done lads! I can’t remember the exact date they were here so I’ll estimate. Sometime in March i believe. But I live in Tramore Waterford.

March 30, 2026
Unprompted review
Harvey Norman Ireland - Waterford logo

Reply from Harvey Norman Ireland - Waterford

Hi Marie,

We are so pleased to hear about your positive delivery experience. It's wonderful to know our team was friendly, professional, and efficient. We appreciate your kind words and look forward to assisting you again.

Kind Regards,
James

Rated 5 out of 5 stars

The delivery was quick and handy

The delivery was quick and handy , the 2 lads were really good

May 15, 2026
Unprompted review
Harvey Norman Ireland - Waterford logo

Reply from Harvey Norman Ireland - Waterford

Hi Ruth,

We appreciate your feedback! We're glad to hear our delivery was quick and handy.

Kind Regards,
James

Rated 5 out of 5 stars

So pleasant and really careful

So pleasant and really careful, a pleasure

May 15, 2026
Unprompted review
Harvey Norman Ireland - Waterford logo

Reply from Harvey Norman Ireland - Waterford

Hi Christine,

We appreciate your feedback. We are so glad you found our team pleasant and careful!

Kind Regards,
James

Rated 5 out of 5 stars

Ordered washing machine on line

Ordered washing machine on line. Delivered a day earlier than expected and took away the old one. Great service 👏

May 7, 2026
Harvey Norman Ireland - Waterford logo

Reply from Harvey Norman Ireland - Waterford

Hi Rebecca,

We're so happy to hear about your positive experience with our delivery service. We appreciate your kind words!

Kind Regards,
James

Rated 5 out of 5 stars

Delivery men were very obliging and…

Delivery men were very obliging and unpacked mattress and put it on our bed as we are an elderly couple.

May 14, 2026
Unprompted review
Harvey Norman Ireland - Waterford logo

Reply from Harvey Norman Ireland - Waterford

Hi Christine,

We're so pleased our delivery team was obliging and helped set up your mattress. We appreciate your kind words!

Kind Regards,
James

Rated 5 out of 5 stars

I was looking for a particular camera…

I was looking for a particular camera and the knowledge that Shamika gave really helped me make an informed decision. Very friendly and helpful and attentive to what I required for a work event.

May 13, 2026
Unprompted review
Harvey Norman Ireland - Waterford logo

Reply from Harvey Norman Ireland - Waterford

Hi Joseph

We're so glad to hear our team member provided such helpful and friendly assistance for your needs. Thank you for your kind words!

Kind Regards,
James

Rated 5 out of 5 stars

Excellent

Great online service, delivery extremely quick, would definitely buy from Harvey Norman again.. 5 *

May 8, 2026
Harvey Norman Ireland - Waterford logo

Reply from Harvey Norman Ireland - Waterford

Hi Mar,

We appreciate your positive feedback. We're glad to hear you had a great online experience and quick delivery.

Kind Regards,
James

Rated 2 out of 5 stars

They sent my the wrong charing cable…

They sent my the wrong charing cable for the phone I've ordered.

May 8, 2026
Harvey Norman Ireland - Waterford logo

Reply from Harvey Norman Ireland - Waterford

Hi George,

We regret to hear that the incorrect charging cable was sent with your order. If this issue has yet to be resolved, please contact our customer service team at "customer@support.harveynorman.ie" and our team will be able to look into this for you. We appreciate your feedback and for bringing this to our attention.

Kind Regards,
James

Rated 5 out of 5 stars

Very fast

Very fast, efficient and easy

May 4, 2026
Harvey Norman Ireland - Waterford logo

Reply from Harvey Norman Ireland - Waterford

Hi Josue,

We appreciate your feedback and we are so glad you found our service fast, efficient, and easy to use!

Kind Regards,
James

Rated 5 out of 5 stars

Wanted a specific phone

Wanted a specific phone, Harvey Norman had it in stock, I was able to arrange click and collect and it was ready when I got there. No issues.

May 5, 2026
Harvey Norman Ireland - Waterford logo

Reply from Harvey Norman Ireland - Waterford

Hi Michael,

We're happy to hear that you found the specific phone you wanted and that our click and collect service was efficient for you. Thank you for your positive feedback!

Kind Regards,
James

Rated 5 out of 5 stars

He was fast believer

He was fast believer

May 8, 2026
Harvey Norman Ireland - Waterford logo

Reply from Harvey Norman Ireland - Waterford

Hi Angele,

We appreciate you sharing your experience with us; we are happy you found the process efficient.

Kind Regards,
James

Rated 5 out of 5 stars

Excellent and quick delivery service

Excellent and quick delivery service

May 4, 2026
Harvey Norman Ireland - Waterford logo

Reply from Harvey Norman Ireland - Waterford

Hi there,

We appreciate your positive feedback and are so happy you were pleased with our excellent and quick delivery service!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent service

Bought a phone and charger online, the website is easy to navigate and the delivery extremely fast. Would definitely buy from Harvey Norman again.. 5 stars *****

May 3, 2026
Harvey Norman Ireland - Waterford logo

Reply from Harvey Norman Ireland - Waterford

HI Martha,

We appreciate you taking the time to share your experience. We're happy to hear that you found our website easy to navigate and that you were pleased with the fast delivery of your phone and charger.

Kind Regards,
Kevin

Rated 1 out of 5 stars

Bought 3 +1 electric sofa from HARVEY…

Bought 3 +1 electric sofa from HARVEY NORMAN WATERFORD, with USB port for phone charging in Nov 2025. Delievered in Dec 2025 and complaint made that none of the USB is working. Took them 4 months to send an " engineer" to fix it, who fixed the usb but connect forward botton to close the sofa and backward botton to extend. " reversed wiring" as they called it. Then it took them another 6 weeks to replace the sofa and again USB not working on new one. Called manager again and he said " refund" or replace in June 2026. The price of same style sofa is not the same. So basically Harvey Norman Waterford is selling cheap sofa damaged products under " OFFER", and then force the clients to take refund and then to buy expensive products later when sale is over. Unprofessional service from them

May 8, 2026
Unprompted review
Harvey Norman Ireland - Waterford logo

Reply from Harvey Norman Ireland - Waterford

Hi Sunny,

Thank you so much for taking the time to leave this review. We are sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this investigated?

Many thanks,
Katie.

Rated 5 out of 5 stars

Fast delivery.

May 2, 2026
Harvey Norman Ireland - Waterford logo

Reply from Harvey Norman Ireland - Waterford

Hi Raul,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!

Many thanks,
Katie.

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