Hatton Garden Diamond Reviews 296

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Just picked up my engagement, eternity, wedding rings plus hubby’s wedding ring, had their health check, polished and cleaned and stunning. We only buy our jewellery from Hatton Garden Diamond because... See more

Rated 5 out of 5 stars

Gemma Mamo Is a diamond dealer who knows her stuff, I wouldn’t trust anyone else, Gemma sourced my diamond and it’s cut, clarity and grade is incredible value for money. I whole heartedly recommend Re... See more

Rated 5 out of 5 stars

The best service on the market, made a bespoke design for me in under a week with fantastic quality.

Rated 5 out of 5 stars

Couldn’t recommend Hatton Garden Jewellers enough. Bought my engagement ring here and just returned to buy our wedding rings. Excellent customer service, every effort made to help you get what you wan... See more

Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jeweler
  4. Jewelry Designer
  5. Jewellery Manufacturer
  6. Jewelry Repair Service

Written by the company

Hatton Garden Diamond is the leading brand in Hatton Garden London. Regency Jewels offer the finest quality diamond rings and bespoke jewellery, all based in close reach of one another in the historical Hatton Garden


Contact info

4.9

Excellent

TrustScore 5 out of 5

296 reviews

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Rated 5 out of 5 stars

Last minute engagement ring! Perfect

Sent and enquiry and was called back straight away within 10 minutes. Appointment was booked for 2 days time. Very trustworthy and accommodating staff. They found me the right stone with the right setting and had it fitted, resized and ready for collection on the same day as my ititsl consultation. Amazing service. Will use again for my band

March 9, 2020
Unprompted review
Rated 5 out of 5 stars

Engagement Ring

Picked the stone and style online, but still got a very personnel service with the ring in store. Very happy with finished project!

March 6, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic Service from the outset

A huge thanks to Marco & Marcus.
They provided excellent customer service right from the start. Nothing was too much hassle and I was able to deal with them over the phone, by email and post. I didn’t need to visit the shop for them to assist this time round.
I’d 100% recommend Dynasty to anyone who is looking for that special something. Thank you.

March 4, 2020
Unprompted review
Rated 5 out of 5 stars

amazing

From start to finish, i can’t fault the service i received from Gemma and all the staff at Regency. The experience was made so special by the wonderful team and couldn’t recommend them enough!

March 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent, couldn't have asked for more from Dynasty, Marco and the team were so helpful. We're very happy with our engagement ring, and we will be back for wedding bands in the future. The service was excellent and prices competitive.

March 2, 2020
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend Hatton Garden…

Couldn’t recommend Hatton Garden Diamond enough, the staff were extremely helpful. I dealt with Gemma, who guided me through my choices, gave me a lot of information and made me comfortable and extremely happy with my choice. Would highly recommend for anyone who needs, guidance and information, yet feeling comfortable and not pressured into a decision. Thank you and will be going back again!

March 2, 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful shopping experience!

Thank you team 'Harmony' A special mention to Colin who initially took my call and guided me through the whole process. Customer service from everyone who works there is second to none. After a far from perfect experience with my insurance company, I opted for their cash settlement. Harmony found me a perfect diamond to replace the one that had fallen out. So confident in their ability they repaired, valued and cleaned other pieces of jewellery I have. I am delighted with the result and can not recommend them highly enough.

March 2, 2020
Unprompted review
Rated 5 out of 5 stars

Emerald cut diamond

My recent visits to Harmony Jewels were very successful. Not only are they the nicest guys working in Hatton Garden they are truly professional in the manner they deal with you. Steve and Colin are very knowledgeable about the diamond industry and can help in all sorts of ways dealing with your requirements. Steve helped design a new band to enhance the presentation of the diamond on the band. There after service is excellent.

March 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

The best customer service on Hatton Garden! Colin and the team went over and above to design the perfect engagement ring, before making it in a very short turn around time. We are both delighted with the ring, thanks again for your help - we will be back!

March 2, 2020
Unprompted review
Rated 5 out of 5 stars

The best diamonds around !!

The best diamonds around !!! Amazing quality and incredible service . Would highly recommend!! Thanks so much for my diamonds I’ll definitely be coming back

February 29, 2020
Unprompted review
Rated 5 out of 5 stars

Great Jeweller

I can't speak highly enough about Hatton Garden Diamond. There service is at the highest level. My requested appointment was at short notice and the manager was very accommodating. My appointment was with Mitchell and he was great, he's experienced and knew exactly what to show me. I highly recommend this jeweller.

February 29, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service by Trevor from Regency Jewels, very helpful and informative when selecting an engagement ring. Diamond was set and collected on the same day, would recommend highly.

February 13, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Colin and the guys really helped me choose the right ring, great knowledge and understanding and made me feel really comfortable and well looked after. Top service and highly recommended 👍👍👍 thanks guys

February 13, 2020
Unprompted review
Rated 5 out of 5 stars

The perfect engagement ring...

They had a great selection and provided excellent guidance on the diamond choice and ultimately found the perfect engagement ring!

Though I didn't give them much notice, from first appointment to picking up the finished ring was just a matter of days....Fantastic!

I highly recommend meeting with Mitchell; No hard sale, just incredibly welcoming and knowledgeable....an absolute pleasure to deal with.

One very happy customer here who will definitely be returning in the not too distant future!

February 13, 2020
Unprompted review
Rated 5 out of 5 stars

My other half had wondered down Hatton…

My other half had wondered down Hatton Garden for hours, until he came across Regancy Jewels. He walked in with no clue of what to get me and walked out with a stunning emerald cut engagement ring! Trevor had helped him so much, through helping him create the perfect ring! He took the time to understand my other half’s expectation and really understood about budgets. My other half was really happy with the service and purchase! I love my ring, thank you so much Trevor!

February 12, 2020
Unprompted review
Rated 5 out of 5 stars

Got our wedding rings here recently

Got our wedding rings here recently. We shopped around and got a good price. Particularly the service and sales were very good and Anastasia explained everything we wanted to know about rings materials etc. Further the aftercare service is great - polishing and resize included which is comforting to know if you need it.

February 12, 2020
Unprompted review

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