Hatton James Legal Reviews 

196
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and legal team for being exceptionally helpful, supportive, and knowledgeable when handling intricate settlement agreements. Reviewers frequently showcase the exceptional balance of professional expertise and genuine human empathy demonstrated throughout the entire journey. People deeply appreciate the clear communication, professional guidance, and prompt responses that successfully make complex employment matters completely stress-free and manageable. Some reviewers were not happy with communication or response times during difficult periods, mentioning occasional difficulties reaching their assigned lawyer by email. A few consumers also noted that they wished for a bit more push, greater optimism, and more thorough discussions before finalizing their documents.

What people talk about most

Staff

Consumers find staff to be exceptionally professional, knowledgeable, and supportive throughout their legal... See more

Service

Reviewers express high satisfaction with the professional service, describing it as swift, efficient, and... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are professional,... See more

User experience

Users describe positive interactions with user experience, highlighting clear, concise, and simple processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the first point of connecting up-to date the staff at Hatton James have been very helpful, informative & supportive beyond measure. We have felt so secure whilst in their very capable & profes... See more

Rated 5 out of 5 stars

Knowledgeable, and kept on top of everything. I got the exact outcome I was looking for. the reception team were also fantastic and looked after me. The lawyer I had could perhaps be a little more... See more

Rated 5 out of 5 stars

As the title says, they made my settlement agreement both stress free and we're friendly, something ypu really need at that time. That went from the initial admin staff, to Gareth who dealt with my... See more

Rated 5 out of 5 stars

Hatton James Legal were brilliant to work with. They sat me down and took me through things clearly at my pace, I felt in control and confident. They even spotted something in my contract that allo... See more


Company details

  1. Law Firm

Written by the company

Our specialist team of Birmingham employment lawyers has vast experience in dealing with employment and HR matters - read more on HattonJamesLegal.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

196 reviews

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4.7

All reviews

(196)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five stars is not enough

What can I say, five stars is just not enough, I can’t express in words how genuinely superb these guys are, nothing was too much trouble and there advice and guidance was spot on, would not hesitate to recommend Hatton James, if you want the best forget the rest.

February 3, 2025
Rated 5 out of 5 stars

Highly recommended

Alyssa and Jaspal are both incredibly friendly, approachable, and helpful. They listen attentively and keep conversations focused, ensuring no time is wasted. Highly recommend!

January 23, 2025
Rated 5 out of 5 stars

Great service all round.

Great service all round.
My appointment was set up quickly and easily, communication was great and the meeting with the solicitor was extremely professional.
After our initial meeting, resolution was efficient and communicated well.
Would highly recommend

January 28, 2025
Rated 5 out of 5 stars

I highly recommend Mr Jaspal singh


I highly recommend Mr Jaspal singh. They were professional, thorough, and communicated clearly throughout my case. Mr Jaspal Singh took the time to explain everything and provided sound advice, ensuring the best possible outcome. A truly dedicated and skilled attorney!

January 21, 2025
Rated 5 out of 5 stars

Great advice

Great advice

December 11, 2024
Hatton James Legal logo

Reply from Hatton James Legal

Short and to the point - we like it! Thank you!

Rated 5 out of 5 stars

Speedy service

Speedy service, very happy with smooth process.

November 28, 2024
Hatton James Legal logo

Reply from Hatton James Legal

Thank you!

Rated 5 out of 5 stars

The very reliable expert in the industry

I had a pleasure working with Gareth who helped me get through a very difficult and stressful time. He was empathetic and also responsive. Although my case was not strong one, we managed to achieve the best possible outcome in this particular situation, thanks to his support and expertise.

November 29, 2024
Rated 5 out of 5 stars

Great experience from start to end! Highly recommended!

Great customer service, straight forward and to the point and just a resistance-free experience from start to end!

Appointments booked in on time, even if there is a delay - the courtesy to ensure they reach out beforehand to let me know (rare thing in this day and age) and brilliant professionalism.

Cannot thank the whole team especially Jaspal Singh for his help, his time to sit and explain everything and the efficiency, understanding and proficiency of his advice and support!

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Straight forward process - book a time and had a virtual meeting. Discussed all the points regarding my employment contract. It was a very good experience - highly recommend.

August 27, 2024
Rated 5 out of 5 stars

Settlement agreement

Had the pleasure of Gareth Davies working on my settlement agreement, super attentive service, explained everything in terms I understood and managed to get amendments and sign off with my employer at a quick turnaround!

October 15, 2024
Rated 5 out of 5 stars

Jaspal was very understanding in…

Jaspal was very understanding in respect of a very difficult situation, which is becoming all to common now that inexperienced individuals are promoted into middle management. I felt very supported and understood at a very difficult time. Thank you so much for walking me through the process. I would recommend Hatton James Legal to anyone who has experienced unfairness in the workplace. Employment law needs to make further provisions for the employee.

October 21, 2024
Rated 5 out of 5 stars

Friendly and helpful

All staff members were extremely helpful, friendly, and very easy to talk to. The work was do throughly and due diligent.

September 27, 2024
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Reply from Hatton James Legal

Hi and thanks for leaving a review - we're glad you had a smooth experience

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