From the first point of connecting up-to date the staff at Hatton James have been very helpful, informative & supportive beyond measure. We have felt so secure whilst in their very capable & profes... See more
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Our specialist team of Birmingham employment lawyers has vast experience in dealing with employment and HR matters - read more on HattonJamesLegal.co.uk
Contact info
Eleven Brindley Place, 2 Brunswick Square, B1 2LP, Birmingham, United Kingdom
- 0121 631 3000
- info@hattonjameslegal.co.uk
- hattonjameslegal.co.uk
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Extremely unprofessional firm
This is by far the worst firm I have ever encountered. If I could, I would give them zero stars.
Don’t be misled by the fake reviews. Their only concern is taking your money without providing any meaningful legal service. I was charged an exorbitant amount for what felt like mere conversations. My initial interaction was with Jaspal, who abruptly ended the call before I even finished speaking. His priority seemed to be sending an invoice rather than understanding my needs.
Customer service: Terrible. I had to repeatedly follow up just to get a simple email.
Communication: Awful. No updates, no empathy, no explanations, and no real action.
Legal services: Nonexistent. They lack genuine employment law knowledge and seem to think throwing around a few legal terms qualifies them as employment solicitors.
Overall, this was an extremely disappointing experience. Save your money and go to a reputable firm that truly values its clients.
Horrible Firm, Run like a plague
AVOID at all costs. Worst firm I have ever dealt with. I wish there is a zero star option to give.
Don't be fooled by the fake reviews. All what they care about is taking your money without giving you meaningful legal service. They have charged me a lot of money just to chat. I spoke with Jaspal initially and the guy hang up on me before I even finish. All what he cared about is to send me invoice before even knowing what I was looking for.
Customer service: ZERO star, I had to chase these guys numerous times to send just an email.
Communication: ZERO star, no updates, no empathy, no explanation, no actions.
Legal services: Zero star, these guys don't have employment knowledge, they think that using few legal terms will make them employment solicitors.
Honesty: zero star, we agreed on a price for the work on the call and then they increased the price that we agreed on the call in a great amount trying to take advantage of my situation.
Overall extremely bad experience. Save your money and find a true reputable firm that treats their customers well.
Comprehensive and responsive service
I recently used Hatton James Legal for an employment matter and their service was great. Gareth was professional and responsive, working easily within the timelines. He provided comprehensive guidance and advice. Everything was very straightforward and easy.

Reply from Hatton James Legal
Great experience with Hatton James Legal
I had a great experience with Hatton James Legal. My consultation was with Gareth, who was excellent. He clearly explained my situation and outlined what I could and couldn’t do. We actually went over the scheduled time, but Gareth never rushed to end the meeting or give quick answers. He made sure I fully understood my case and gave me all the time I needed. I will definitely continue working with them and highly recommend their services.

Reply from Hatton James Legal
Great communication with Hatton James…
Great communication with Hatton James via email and phone. Easily accessible and they provide sound advice. Very impressed with their work and would recommend.

Reply from Hatton James Legal

Reply from Hatton James Legal
The Solicitors at Hatton James were…
The Solicitors at Hatton James were extremely considerate to my situation and showed the utmost professionalism and kindness during my difficult journey. I was immensely pleased with the result and would be happy to recommend them.

Reply from Hatton James Legal
This is the second time i have used…
This is the second time i have used them, and efficient as ever. got the personal touch again. thanks guys.
Really easy to deal with and the whole…
Really easy to deal with and the whole process was far more straightforward than I had expected.

Reply from Hatton James Legal
This firm is a joke
This firm is a joke. They claim to be employment law specialists. I have a friend that worked for them and didn’t get paid.
Do not hesitate
Anybody considering Hatton James Legal do not hesitate. I highly recommend working with them as had a good experience. They have always answered all my questions in swift time and listened carefully.

Reply from Hatton James Legal
Settlement agreement
Excellent services provided by Gareth, came straight back to me when requested with clear information, would recommend, would use again

Reply from Hatton James Legal
I would highly reccomend Hatton James…
I would highly reccomend Hatton James Legal and would definately use again. Very efficient and helpful. They were always on hand to advise if I had any questions and very prompt in responding to emails. Thank you for all your help, much appreciated.

Reply from Hatton James Legal
Settlement Agreement
I used Hatton James Legal to review and advise on an employment settlement agreement after I was made redundant.
The service they supplied was very helpful and professional which enabled me to fully understand the agreement
Great service and results
We received great service from Jaspal at Hatton James Legal to help me with a redundancy dispute. Great communication and advice that helped reach a settlement agreement with my employer. Would recommend.
Exceptional Service
I used the Shirley branch of Hatton James Legal Limited for a settlement agreement and found their service to be exceptional. The two partners I spoke to were very professional and made the whole process very easy to follow. I’d recommend them to anyone with an employment-related issue.
Redundancy settlement.
Highly recommend Hatton James Legal, they are professional, friendly and offer a jargon free service!
Sharon Ellis
Difficult situation
My wife was dealing with a work issue but sadly passed away before it could be concluded. I then took over and had the pleasure of dealing with Gareth he was faultless and I can not thank him enough. I know Gareth found this hard to deal with as my wife was only 42, in the end I made the decision to take a settlement Gareth was confident he would win the case and I have no doubt he would of. The whole team communicate very well and give excellent advice, I thank them all for there support over the last 6 months.
A professional company with honest and…
A professional company with honest and reliable sooicitors. I am really pleased with help they provided. Highly recommend!
Would highly recommend.
A well run company that provides honest and constructive advice. I found the team friendly and professional to communicate with. Would highly recommend for any employment issues.
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