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Rated 5 out of 5 stars

Outstanding service—much appreciated! My gear was sent out promptly. I had some inquiries, and the customer service team responded to emails quickly, connecting me with Harvey, who provided invaluable... See more

Company replied

Rated 5 out of 5 stars

I recently purchased my PRF tubes from Hawksleys as have peace of mind that the equipment in purchasing is what my clients deserve . Both the T-Lab PRP & PRF tubes are Class ll Medical devices that o... See more

Company replied

Rated 5 out of 5 stars

I had been out of the country and had ordered products from hawksley to be delivered on my return. I was not able to receive products on my return, I then emailed Hawksley for assistance and an u... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for the regular contact and updates. Having recently upskilled on i-PRF in the last 2 months it’s been disheartening to find the required medical devices (tubes without additive... See more

Company replied

Company details

  1. Medical Equipment Manufacturer
  2. Medical Equipment Supplier
  3. Medical Supply Store

Written by the company

Hawksley is a long established business with a tradition of producing well-engineered, dependable products at very competitive prices. Established in Oxford Street London in 1869 by Charles Hawksley, the Company began by innovating with Counting Chambers. In the 1930's, Hawksley was bought by William Baum, a US businessman, and started to manufacture blood pressure monitoring devices. In the 1950s Hawksley & Sons began an innovation programme to construct and manufacture a new range of centrifuges. Out of this came the Hawksley Haematospin 1300 & 1400, setting the standard for Micro Haematocrit centrifuges. We are proudly supplying to the NHS, Veterinarians and Universities worldwide. Hawksley have continued to manufacture quality products and have built a product range which compliments our manufacturing expertise in three specific areas: andrology, aesthetic medicine and centrifugation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

115 reviews

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Rated 5 out of 5 stars

I had been out of the country and had…top company

I had been out of the country and had ordered products from hawksley to be delivered on my return.
I was not able to receive products on my return, I then emailed Hawksley for assistance and an update. This company could not do enough for myself, they were professional, on point, continuing updates until I received my products early the next day.
I shall be using this company again, and Will advise all my associates.
Regards.
John
Woolton aesthetics.

June 5, 2024
Unprompted review
Hawksley & Sons logo

Reply from Hawksley & Sons

Thank you so much John for leaving such a positive review, we're glad you're happy with our service! :-)

Rated 5 out of 5 stars

Would haven given 5 stars but delivery…

Would haven given 5 stars but delivery driver literally threw it over my fence as I wasn't in, DESPITE it saying fragile handle with care and also a note saying leave with neighbour.

Edit - Hawksley contacted me directly to resolve the issue, back to 5 star! Great company.

April 29, 2024
Hawksley & Sons logo

Reply from Hawksley & Sons

Hi C, we're really sorry to hear that this happened and are investigating with the courier now to find out what happened and ensure this does not happen again.

Rated 5 out of 5 stars

Super fast and efficient.

Super fast and efficient.

March 28, 2024
Unprompted review
Hawksley & Sons logo

Reply from Hawksley & Sons

Hi - we always aim for our service to be as fast as possible so we are so glad you were happy! We hope you will be pleased with the centrifuge + products, and thank you for taking the time to review us.

Rated 5 out of 5 stars

From placing our order to delivery was…

From placing our order to delivery was just excellent.
Delivered within 10 minutes, but we are just down the road.
Perfect timing.

March 20, 2024
Hawksley & Sons logo

Reply from Hawksley & Sons

Hi Teresa, thank you for such a positive review - hope to be able to hand deliver more products again in the future!

Rated 5 out of 5 stars

Efficient and Helpful Team

We regularly make purchases from Hawksley, and have always had really positive experiences. They are very efficient in dealing with queries and orders, and in particular were extremely helpful with troubleshooting some issues we were experiencing with a centrifuge. Hawksley are one of our 'go to' suppliers, and I wouldn't hesitate to recommend them.

November 23, 2023
Unprompted review
Hawksley & Sons logo

Reply from Hawksley & Sons

Hi Nicola, thank you for such a glowing review! We really appreciate your business and support.

Rated 5 out of 5 stars

Outstanding company.

Easy to order from website. Great communication online and speedy delivery. All products are off great quality. Really recommend this company.

February 2, 2024
Unprompted review
Hawksley & Sons logo

Reply from Hawksley & Sons

Thank you for such positive feedback, Trudy!

Rated 5 out of 5 stars

Centrifuge Service - great experience throughout

Sent our centrifuge for service, communication was top, centrifuge back within a week and the blood splatter issue we had before service appears to be gone! Great experience, thank you.

December 1, 2023
Unprompted review
Hawksley & Sons logo

Reply from Hawksley & Sons

Thank you for this positive review! We appreciate your business and support.

Rated 5 out of 5 stars

Great service

Great service. Staff are very helpful and efficient . Product arrived quickly. Haven't used it yet but I'm confident that if there were any issues they will resolve them.

October 25, 2023
Hawksley & Sons logo

Reply from Hawksley & Sons

Feedback like this is lovely to read, thank you! We're glad you're happy with our service.

Rated 5 out of 5 stars

The Cough-Lok Belt is amazing

The Cough-Lok Belt is amazing! I purchased it to help when I have colds/cough post Pneumothorax & Pleurodesis, it feels so secure & helps my pain when coughing & sneezing. Highly recommended!

October 19, 2023
Hawksley & Sons logo

Reply from Hawksley & Sons

Thank you for this great feedback! We're glad you're happy with your product.

Rated 5 out of 5 stars

Speedy and helpful!

We had an issue with a centrifuge upon first used. It was sent back and we received a replacement within a week. Excellent service all round.

October 2, 2023
Unprompted review
Hawksley & Sons logo

Reply from Hawksley & Sons

Hi Ryan, glad we were able to resolve the issue quickly for you! Thank you for your feedback

Rated 5 out of 5 stars

Great product and service

Purchased two chambers for bacterial cell counts. Easy to use website, quick delivery and well packaged. Many thanks!

September 26, 2023
Hawksley & Sons logo

Reply from Hawksley & Sons

Thank you for this great feedback! We're glad you're happy with your product and the service

Rated 5 out of 5 stars

Excellent customer service.

It's the second time I bought from this company. I remembered the first time, which was a pleasant experience. The item I purchased back then was also a haematocrit reader (but then the variety for 7 cm capillaries) of high quality; I still use it daily. This time, I experienced the same excellent customer service (very helpful, polite, kind and meticulously). Speedy despatch of my order which was delivered surprisingly quickly. Perfect quality item as described. I highly recommend this company.

July 27, 2023
Hawksley & Sons logo

Reply from Hawksley & Sons

Hi J.E, thank you so much for this review! We appreciate your feedback a lot and are glad you've had a positive experience with us.

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