Hayes Parsons Insurance Brokers Reviews 69

We've been business clients of Hayes Parson for many years and have always been really pleased with the personal service and very importantly for us, the understanding that Darren, Hannah, Laura, Guy & Paul have of our company. They're great people and are always there for support and advice with policies, cover and claims. It's a pleasure doing business with them.

We've been using Hayes Parsons for our specialist insurances for many years, and have always had a positive experience of customer service. They are no afraid to go to the market to get comparative quotes to ensure they remain competitive for their clients.
I would have no hesitation in recommending their services.

The team at Hayes Parsons have supported us for many years in a really professional manner. Always responsive to the many questions we have, dealing with claims efficiently and ensuring the optimum cover is in place. In particular Darren has made himself available at all times and investigated some of our more unusual enquiries without complaint!

We've worked with Hayes Parsons since 2013 andhave been very happy with their professional and timely support throghout. Highly recommended.

I’ve had an excellent experience with this insurance broker. They are genuinely customer-focused and always make the effort to understand my needs. Any issues that have come up were handled quickly and efficiently, with clear communication throughout. Their friendly, professional approach gives real peace of mind, and I highly recommend them to anyone looking for reliable and responsive support.

We have worked with Hayes Parsons for many years and I cannot fault the support/service we have received for our insurance needs as a business. Everyone I have ever dealt with has been professional, friendly and polite and I wouldn't hesitate to recommend.

We have worked with Hayes Parsons for over 20 years and always found them to be competitive, professional and reliable. Not only do they offer great cover at a good market rate, their support when making a claim is is fantastic.

I have been a personal client of Hayes Parsons for over 15 years. They also insure most of the blocks of flats I manage in London. I have always received excellent service from the account handlers over the years and claims progress quickly and smoothly. If there are any issues, the staff's response is always prompt and thoroughly investigated on our behalf. We have access to their friendly advisors for any questions and advice. I have no hesitation in recommending Hayes Parsons to clients and colleagues.

We have been working with Hayes Parson Insurance Brokers for many years. Their level of service is unparalleled with extensive knowledge of multiple sectors of insurance combined with a professional and commercial approach. The brokers we have dealt with have shown a deep understanding of the sector and what is refreshing is their willingness to understand our business and specific requirements – this sets them apart from others. They are competitive however more importantly they have strong core values which matters to us – this should be applauded. As a business we would not hesitate to recommend Hayes Parsons and have done so on multiple occasions.

We have worked with Ryan at Hayes Parson for 4 years and he provides an excellent service - he's responsive, solution focussed and has a can-do mindset.

We have worked with Hayes Parsons for over 20 years, and they have always supported us when needed with claims, provided competitive quotes, and have been responsive to any requests. Great company, and I wholeheartedly recommend them.

Hayes Parsons have looked after all our insurance needs across our group of companies for more than 15 years. In this time we have developed a great working relationship underpinned by their unwavering commitment to the highest level of service at all times. They are highly efficient, knowledgeable, professional and trustworthy - valuable qualities that we appreciate in all our dealings.

I have been with this Broker for more than 23 years. I insure a block of 12 flats in Bristol with them using AXA as the insurer. I have never had a claim until the summer of 2023. I would have hoped for better communication, quicker response time and for them to fight my corner and manage the claim on my behalf. The truth is they have done virtually nothing and I am getting fed up chasing them. The claim still has not been settled and no word from Hayes Parsons. Bitterly Disappointed.

Contacted this broker to arrange new home insurance that covered a high value jewellery item. Tara was amazingly responsive and we had the new policy in place same day!
Could not rate them enough. Great service, super helpful and speedy.

Dan Hart of HP is upfront, courteous, professional, timely in his responses (which are confirmed in writing) and most importantly, saved me over £1,000 on my multi-car insurance policy which he placed with ERS. I would recommend Dan/HP without hesitation.

Cannot renew policy by phone as they don't answer or say they cannot take payment over the phone - when you try online you have to create a new policy and cannot renew existing policy.

Adam took the time to understand my business, its current activities and our plans for the future. He used this information to make me aware of the value of various insurance products beyond the Professional Indemnity Insurance I had originally sought and helped me understand the value to my business of each without ever pushing me to procure anything. He responded quickly to all my queries and ensured I had a full understanding of each insurance product. I highly recommend Adam's services, particularly to rapidly growing businesses.

within 5 days we have sorted out all paperwork and actions together. Really a clear call to action way of working.

I have been using Hayes Parsons for the last 25 years, maybe longer. They are always ultra efficient and extremely helpful. I would recommend using this company to save you time and money, and get the best policy that fits your needs. Thanks Team Parsons!!