Hayes Parsons Insurance Brokers Reviews 69

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I got in touch with Hayes Parsons due to a personal recommendation from a friend, and it proved to be a great introduction.  The personalised service that I have received, specifically from... See more

Company replied

Rated 5 out of 5 stars

Hayes Parsons have been the School's insurance brokers for four years and have provided outstanding support and service throughout this period. They have good sector knowledge and instil confidence.... See more

Company replied

Rated 5 out of 5 stars

Our company has used Hayes Parsons for many years as our broker for multiple insurances, and we have always been, and still are, extremely happy with their service. Communication is always quick and f... See more

Company replied

Rated 5 out of 5 stars

Laura , Louise & Hannah have been taking care of all our policies for many years. From marine, to buildings, to cyber security, the options are always laid out really clearly and the advice has be... See more

Company replied

Company details

  1. Insurance Broker

Written by the company

Independent insurance broker


Contact info

4.8

Excellent

TrustScore 5 out of 5

69 reviews

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Rated 5 out of 5 stars

We have used Hayes Parsons as our…

We have used Hayes Parsons as our brokers for many years and can't fault the level of service we have received from them in all departments. Friendly, knowledgeable and helpful, we wouldn't hesitate to recommend them.

May 5, 2021
Unprompted review
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Reply from Hayes Parsons Insurance Brokers

Thank you for your lovely review, Melanie!

Rated 5 out of 5 stars

A great service from a knowledgeable and friendly team

I feel compelled to let the business world know that I have always received fantastic service from James Woollam and the Hayes Parsons team across all of the companies that I am involved with. This ranges from Education and care, employment, property, Covid-19 updates, risk assessment support, fire and security, indemnity cover and advice, accident and emergency and much more. I have happily recommended to colleagues, family and professional colleagues. My management team who have access to the friendly support team and advisors are always comfortable asking for advice and never feel that they are an inconvenience. Thank you Hayes Parsons.

April 21, 2021
Unprompted review
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Reply from Hayes Parsons Insurance Brokers

Thank you for your kind words, Samantha. We've loved having you as a client over the years!

Rated 5 out of 5 stars

Top class service

We have worked with Hayes Parsons for several years and have found their service superb, would highly recommend.

April 20, 2021
Unprompted review
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Reply from Hayes Parsons Insurance Brokers

Thank you for leaving us a 5 star review, Oliver!

Rated 5 out of 5 stars

The School has used Hayes Parsons for…

The School has used Hayes Parsons for many years, I have found them to be knowledgeable, helpful and efficient. Mark always responds quickly to my queries and offers practical suggestions.

April 15, 2021
Unprompted review
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Reply from Hayes Parsons Insurance Brokers

Thank you, Vanessa! We will pass your positive feedback on to Mark.

Rated 5 out of 5 stars

Exceptional Advice & Guidance

We have been loyally and diligently served by Hayes Parsons. Clear concise advice informing important decisions has meant we've stayed with them for a number of years.
They've supported us ably when there's been a claim and sought out the most competitive offers when accounts have been up for review. Excellent!

April 15, 2021
Unprompted review
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Reply from Hayes Parsons Insurance Brokers

Thank you for your 5 star review. The team will be happy to hear your comments!

Rated 5 out of 5 stars

Redmaids' High School

As a School, over the last twelve months we have faced an ever changing and complex landscape.
Hayes Parsons have always been quick to translate the latest Department for Education guidance and advise us carefully on various aspects of its implementation and liabilities that we need to be aware of.
An excellent team, who we regard as so much more that a just supplier, very much a business partner.

April 12, 2021
Unprompted review
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Reply from Hayes Parsons Insurance Brokers

Thank you Redmaids' High School! We are delighted with your feedback and we look forward to working with you for years to come.

Rated 5 out of 5 stars

Highly recommended

We have been dealing with Denise, Scott, Phil, Kira and James at Hayes Parsons for many years - approx. 10. The service has been consistently excellent over this period of time. They are very reliable and very fast in obtaining comprehensive and competitive quotes for the sites we manage.
I would definitely recommend their services,

April 11, 2021
Unprompted review
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Reply from Hayes Parsons Insurance Brokers

Hi Louise, many thanks for your 5 star review! We hope that you will be a Hayes Parsons client for many years to come.

Rated 5 out of 5 stars

These guys are one of the best building insurance brokers around.....

We manage around 50 blocks of residential flats. Hayes Parsons insure a good few of these as they provide superb service, clear policies that make sense, their team we deal with (Denise, Scott, Phil, Kira and James) are super efficient and very nice(!), and their claims service is very fair & efficient. Above all, and from our clients point of view, they have very competitive premiums..... We deal with all sorts of other brokers and they are head and shoulders above most. Honestly, you will be pleased you contacted them.

April 10, 2021
Unprompted review
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Reply from Hayes Parsons Insurance Brokers

Hi Nicholas, thanks so much for your lovely words! We really appreciate you taking the time to leave a review. We will pass your comments on to the property team.

Rated 5 out of 5 stars

Reliable and competitive

I have dealt with Denise, Scott, Phil, Kira and James at Hayes Parsons for 3 years now, while Westways the company I work for has dealt with them much longer.
They are very reliable and very fast in obtaining comprehensive and competitive quotes for the sites we manage.
I would definitely recommend their services, you will not be disappointed

April 9, 2021
Unprompted review
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Reply from Hayes Parsons Insurance Brokers

Thank you for your review Rebecca! We will pass your comments on to the team.

Rated 5 out of 5 stars

Great Company Great Employees

We have dealt with Darren at Hayes Parsons for many years and the services he has given has been second to none.
Working in the very fast paced environment of marine civil engineering, with equipment and vessels being on and off hired at very short notice, Darren has never let us down in procuring cover for tricky to insure specialist marine equipment in a very time sensitive manner.

April 9, 2021
Unprompted review
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Reply from Hayes Parsons Insurance Brokers

Thanks Roger. Darren is passionate about what he does and will be thrilled with your comments!

Rated 5 out of 5 stars

Hayes Parsons have been arranging our…

We have been dealing with Darren at Hayes Parsons for many years as a small sailing club. He/they have always been professional and helpful. No problem with contact even through the covid problem. Would recommend

April 8, 2021
Unprompted review
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Reply from Hayes Parsons Insurance Brokers

Thank you for your review, Paul! We will pass your comments on to Darren.

Rated 5 out of 5 stars

Can do what other brokers can't.

We were with the same brokers for years. Our business suffered two devastating events which resulted in big insurance claims. Our old insurers wouldn't then cover what we needed and our old brokers didn't find someone who would. Darren at Hayes Parsons found us the insurance we needed to carry on trading.

Having been through it, I know that your broker can make a massive difference to your outcome if you have to make a claim. It starts with having the right insurance in place. Darren provides a personal service to the business, both guiding and challenging us about our insurance needs. It's one less thing to worry about.

April 8, 2021
Unprompted review
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Reply from Hayes Parsons Insurance Brokers

Thank you for your review, Ruth! Darren will be pleased to hear your kind comments.

Rated 4 out of 5 stars

A reliable and helpful service from Hayes PArsons

Hayes Parsons have continued to provide us with excellent advice and service over a number of years. The broker team is helpful in identifying what needs to be covered, the best method of achieving this and cost effective insurance provision. When necessary the claims team have also been extremely helpful and proactive whether we were claiming or where the claim was against us.
I have no difficulty in recommending the Service we get, but no-one gets five stars from me.

April 8, 2021
Unprompted review
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Reply from Hayes Parsons Insurance Brokers

Thank you for your kind words! We love hearing your feedback.

Rated 5 out of 5 stars

Hayes Parsons - Insurance Brokers

Hayes Parsons provide insurance brokerage services to our group of independent schools and are quite excellent in every regard. Mark, Jackie, Guy and the team are highly knowledgeable, commercially astute and always respond promptly and clearly to questions, requests for support or claims. I can't recommend the service that they provide highly enough.

April 8, 2021
Unprompted review
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Reply from Hayes Parsons Insurance Brokers

Thank you , Mark. The education team at Hayes Parsons will be happy to read this!

Rated 5 out of 5 stars

Above and beyond expectations

Mark and the team at Hayes Parsons have guided our small school to several improvements in our insurance cover whilst also cutting our costs. Questions are dealt with promptly and comprehensively based on the very latest guidance and knowledge. We are in a stronger position for our relationship with Hayes Parsons and I am very pleased to be working with them.

April 8, 2021
Unprompted review
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Reply from Hayes Parsons Insurance Brokers

Thank you! We are glad our knowledgeable team have been able to provide you with top service!

Rated 5 out of 5 stars

The best broker I've worked with

Having used a number of brokers over the years, Mark and the team really give the added value and every question or query is dealt with promptly, professionally and in such a way that there is a real partnership in place.

April 7, 2021
Unprompted review
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Reply from Hayes Parsons Insurance Brokers

Thank you for leaving us a 5 star review, Grant. We really appreciate your comments!

Rated 5 out of 5 stars

Excellent support and service

Mark and the team provide an excellent service and have been so helpful in nagivating the compliance and insurance issues related to Covid over the last year. They are always happy to listen to whatever issue has arisen and provide clear and straightforward advice on how to proceed. Nothing ever seems to be too diffciult for them.

April 7, 2021
Unprompted review
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Reply from Hayes Parsons Insurance Brokers

Thank you Catriona! Mark and the team will be thrilled with your comments.

Rated 5 out of 5 stars

Dan and the team have been amazing

Dan and the team have been amazing, always clear, concise and make everything easy to understand and more than happy to explain anything I'm unsure of.
They brokered both home and motor insurance for my UHNWI boss and got the best deal possible, they check in at regular intervals for any possible changes to the policies and are always an absolute pleasure to deal with!

April 6, 2021
Unprompted review
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Reply from Hayes Parsons Insurance Brokers

Hi Rea, thank you for your lovely review. Dan and the team will be delighted to hear your comments!

Rated 5 out of 5 stars

I couldn't recommend Dan more

Dan was so helpful in changing my car insurance. He explained all the different aspects of the insurance and gave great tips for keeping insurance prices down! He has been great and is always at the end of the phone or email when you need him. Thanks so much Dan.

March 26, 2021
Unprompted review
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Reply from Hayes Parsons Insurance Brokers

Hi Rachel, Many thanks for leaving us a review. We will pass your comments on to Dan!

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