Hayes Parsons Insurance Brokers Reviews 69

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I got in touch with Hayes Parsons due to a personal recommendation from a friend, and it proved to be a great introduction.  The personalised service that I have received, specifically from... See more

Company replied

Rated 5 out of 5 stars

Hayes Parsons have been the School's insurance brokers for four years and have provided outstanding support and service throughout this period. They have good sector knowledge and instil confidence.... See more

Company replied

Rated 5 out of 5 stars

Our company has used Hayes Parsons for many years as our broker for multiple insurances, and we have always been, and still are, extremely happy with their service. Communication is always quick and f... See more

Company replied

Rated 5 out of 5 stars

Laura , Louise & Hannah have been taking care of all our policies for many years. From marine, to buildings, to cyber security, the options are always laid out really clearly and the advice has be... See more

Company replied

Company details

  1. Insurance Broker

Written by the company

Independent insurance broker


Contact info

4.8

Excellent

TrustScore 5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable and efficient service

I approached Hayes Parsons with what was a tricky problem which needed their prompt and efficient help.

Within 2 hours I was given some good options and could then make decisions and carry on with my car purchase.

I am confident that this is their approach all the time

March 26, 2021
Unprompted review
Hayes Parsons Insurance Brokers logo

Reply from Hayes Parsons Insurance Brokers

Thank you John. We are happy we could help you in your time of need!

Rated 5 out of 5 stars

Excellent service and coverage.

What can we say apart from Excellent service.

We would highly recommend Dan, Michelle and the Hayes team. Every request that we have sent their way has been achieved without problem.

We have gone from multiple policies , brokers and confusion to clear precise information, Informative documentation and most of all, excellent coverage and customer service.

We couldn’t be more happier. A huge thanks to the Hayes team for all your help.

March 25, 2021
Unprompted review
Hayes Parsons Insurance Brokers logo

Reply from Hayes Parsons Insurance Brokers

Thank you for your 5 start review, Jay! The Private Client team at HP will be pleased to hear your comments!

Rated 5 out of 5 stars

I can recommend Dan

Dan is quick to respond, thoughtful about one's particular needs, knowledgeable and professional and a good intermediary with insurers. What more do you need?

March 24, 2021
Unprompted review
Hayes Parsons Insurance Brokers logo

Reply from Hayes Parsons Insurance Brokers

Thank you for your review. We always strive to deliver the best possible service to our clients!

Rated 5 out of 5 stars

Dan was recommended to me and I would…

Dan was recommended to me and I would have no hesitation in recommending him to others. He was professional, responsive and transparent around options and commission. He took time to understand my requirements and made a clear recommendation which I accepted.

March 24, 2021
Unprompted review
Hayes Parsons Insurance Brokers logo

Reply from Hayes Parsons Insurance Brokers

Thank you Patrick. Dan will be delighted with your review!

Rated 5 out of 5 stars

Outstanding in every way!

I’ve been a corporate customer of Hayes Parsons for a number of years now and I am delighted to say that their quality of service, product offering and all-round expertise is nothing short of excellent. They are always so willing to help, timely, cost effective and professional in all they do and have never left me in any doubt whatsoever of their constant efforts in ensuring 100% commitment to serving their clients.

Very happy to recommend as outstanding in every way!

March 24, 2021
Unprompted review
Hayes Parsons Insurance Brokers logo

Reply from Hayes Parsons Insurance Brokers

Thank you for your kind review! We hope you'll be a HP client for many years to come.

Rated 5 out of 5 stars

Very proactive broker

Very proactive broker - Dan is very knowledgeable, very responsive and easy to deal with and happy that he gets us the best deal - certainly no need to go elsewhere at renewal time

March 24, 2021
Unprompted review
Hayes Parsons Insurance Brokers logo

Reply from Hayes Parsons Insurance Brokers

Thank you for your 5 star review Robert! Dan will be pleased with your comments.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look