Hayselden Reviews 1,496

Excellent service Alistair was great.

Great friendly service. Purchase made easy and very helpful

Nice, pleaseant experience buying a new Superb from this dealership. Questions answered quickly whilst waiting for the production date of the car. Would definitely use again.

Quick hassle free service. None of the usual too and fro between sales rep and sale manager. We dealt with Alistair who provided a relaxed and welcoming service. From enquiring to picking up the vehicle communication has been good and made simpler by not having to battle for the best deal available. The only issue that let the service down was realising after we’d collected the car and driven home that the user manual, umbrella and tyre inflation kit had not been put back in the car. They’d been taken out while the car was in the show room. A quick phone call and it was all sorted. The rest of the sales team were also very helpful when contacted.

I would recommend Hayselden Skoda at Doncaster as the service I received was exceptional.

To top this off, I got a great car at a great price.

Absolutely fantastic staff, very knowledgeable about the range of cars available. We went through the motability side of things for a car for my partner. Alistair who deals with this is fantastic and a pleasure to deal with. Would highly recommend the Skoda dealership in Doncaster.

Had to use Hayselden ŠKODA as Dennis Horton at Lincoln refused to undertake the work on my car. What a refreshing change. They are efficient courteous and proactive. A massive difference to Dennis Horton at Lincoln. Skoda are great cars and I am really pleased with the Enyaq. Anyone in the Lincolnshire area I would recommend Hayselden Doncaster and would avoid Dennis Horton if you want good after sales service.

Left me feeling like I would never go back to that dealership very poor customer service

Brilliant service and an excellent deal on a new T ROC Style. Very happy with the customer service and support given when picking the new vehicle up. I can highly recommend Hayselden Doncaster VW.

Knowledgeable, communication and good customer care,great face to face interaction polite and courteous made the whole process so easy and comfortable.

Good friendly service.
Not pushy

Just brought a 19 plate t cross and James made it stress free experience every thing explained well and all staff are friendly this is my 4th vw as I’ve had 3 polos from here in the past excellent service

Great service from the minute I walked into the showroom . No pressure to buy but when I did decide to buy a new car they made the process very easy . Even on the collection of the vehicle they spent time going through all the controls and making sure I was happy.

Great price, service and handover from Kye Jackson when buying my new ŠKODA KODIAQ.

Family friendly car dealership focused on the customer. VW had an limited time offer on their Electric Vehicles. We had just had to scrap our family car due to an non economic repair. Hayselden staff managed to turn the car around in a week to get us back on the road. the VW deal was complicated and the Hayselden staff needed to help us navigate the offer and had two vehicles that we could choose from. When we arrived to pick the car up there was a issue with VW side of the electronic paperwork. The Hayselden staff did everything they could to look after us and sort out the issue. The car hand over was excellent. I have driven electric cars and have another but they differ in how they work, for example how the brakes work and how to get them into park. Carl explained how the car works but also how he drives it and what settings he has found the best. This gives us a great starting point.

I have always been a fan of the Škoda brand, but I will not be returning to the Doncaster Škoda dealership. I regularly bring my vehicle there for servicing and even recommended that my dad purchase a Škoda as well. He currently drives a Skoda but is now looking for a smaller vehicle. Unfortunately, my experience with the Sales Manager has been disappointing. He came across as arrogant and argumentative, belittling customers and disparaging competitors by claiming their warranties are not worth the paper they're written on, which I find to be slanderous.

As a result of this experience, I’ve decided I will no longer take my car back there, and I advised my dad to consider alternatives, such as the Ford Kuga. Congratulations to your Sales Manager; you've lost a loyal customer and a potential sale of £25,000.

Great customer service from very knowledgeable staff

Adam was really friendly and helpful. He went through everything in detail with us.

From beginning of order finalisation till delivery, every step of the way Carl was always helpful, communicating and understanding. The experience was unlike any other car dealership and felt very comfortable dealing with Hayselden.

Very professional, good information given always polite and patient. Overall very good