HCB Solicitors Reviews 687

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 200 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's professionalism, compassion, and helpfulness, making complex legal processes feel effortless. The service is frequently described as excellent, with many appreciating the efficiency and clear communication provided throughout their cases. Reviewers are particularly impressed with the quick response times to emails and calls, ensuring they are kept informed at every stage. However, some customers also noted issues with communication, mentioning that important documents sometimes required repeated requests and that clarity regarding decisions was lacking. A few other people also felt that response times could be slow, and in some instances, they experienced a lack of transparency and support. There were also mentions of dissatisfaction with the overall service provided by some staff members.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, expertise, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the efficiency,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Response time

People report positive experiences with response times, highlighting prompt and efficient communication from... See more

Customer communications

Reviewers mention ambiguous feedback about contact, with some customers reporting poor communication, a lack... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When my father had a stroke, he finally agreed that perhaps, he should have arranged power of attorneys. I contacted HCB, Northampton as they had drawn up his will. They offered to come & see Dad... See more

Rated 5 out of 5 stars

Our Family Executive engaged HCB to deal with our mother’s estate. We all wanted closure in this difficult time. It’s not a quick process to engage anyone. HCB were hired to do a thoroughly... See more

Rated 5 out of 5 stars

We cannot recommend Jill Blacknell and Aneesah Khan highly enough at HCB Leicester. The progression of both our sale and purchase was far from straightforward, but they were equally amazing and made... See more

Rated 5 out of 5 stars

Sherie and Sharon were fantastic at keeping us informed at all time. They responded to emails promptly and phoned at crucial points.It was a tricky process. Although it was a short chain, the person a... See more


Company details

  1. Legal Services

Written by the company

HCB offers personal and commercial legal advice, enabling us to provide a first class service, all under one roof.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

687 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 63% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Westhoughton Branch.

Westhoughton Branch.

Joanne was perfect in answering my initial enquiry and communicating back and forth answering everything I asked of her.

My father got his will sorted a hell of a lot easier than we thought it was going to be.

Definitely recommended :)

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

HCB Lichfield

I had an excellent experience with Wendy Davies and Ann at HCB Lichfield while handling a probate sale. From the very beginning, they were incredibly patient, supportive, and professional, guiding us through what could have been a very stressful process.

Probate sales can often feel complicated and overwhelming, but Wendy and Ann made the entire process seem effortless. They explained everything clearly, kept us well informed at every stage, and were always available to answer questions or provide reassurance.

Even when the buyer’s solicitor was dragging their feet, Wendy and Ann remained steadfast, calm, and persistent, ensuring that progress continued and that the transaction stayed on track. Their dedication, patience, and attention to detail truly made a difference.

I’m very grateful for their support and would highly recommend Wendy Davies and Ann at HCB Lichfield to anyone looking for knowledgeable, reliable, and genuinely caring professionals.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

If I could

If I could, I would give a million star review to Darren White, his assistant Sharon and all of his team at HCB Solicitors.
I couldn’t have asked for a better service. They were amazing all the way through the processes.
Darren is very professional, attentive, clear, understanding and responded quickly to all my emails and messages even in after work hours( especially considering I was on legal aid and everyone knows how we’re dragged along because of this).
He was absolutely brilliant at every stage of the processes.
I CANNOT RECOMMEND HIM HIGHLY ENOUGH.
Forever grateful to him.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful. Both Sharon and Sherrie have been really prompt and responsive. I have been very happy with their service. I really recommend them.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Sherrie and Sharon were fantastic all…

Sherrie and Sharon were fantastic all the way through our purchase journey. I couldn’t have asked for better service. They were attentive, responded quickly and made the whole process simple. I will be recommending them to everybody that will be going through the property process.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient Settlement Agreement service

I needed a mandatory settlement agreement review and, working for a large corporate, their recommendation list was large, impersonal and expensive law firms in the City. I have been a customer of HCB in a previous incarnation at their Harrow office for conveyancing purposes so wasn't sure they would offer this kind of service but, having now transformed into HCB, their offering of services was wider.
The engagement was very quick, efficient, kind and thoughtful. It was also affordable - very important when you are going through a redundancy! The process was managed by Kate Regan and my solicitor was L'Wren Tremayne. I felt thoroughly cared for and L'Wren picked up on a couple of items which were swiftly corrected by my employer. The work was turned around really quickly which meant the settlement could be progressed swiftly.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Exemplary Conveyancing

The service received from Sherrie Litherland and Sharon Brown at HCB Solicitors is exemplary. The conveyancing on my last 2 homes has been thorough,professional and quick from start to completion.I cannot praise them enough.I would recommend anyone to instruct their services.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience working with…

We had a great experience working with our solicitor, Angela. She was professional, knowledgeable, and very supportive throughout the entire process. Communication was clear and timely, and she always took the time to explain things in a way that was easy to understand. Their attention to detail and dedication gave us confidence every step of the way. We truly appreciate their hard work and would highly recommend their services.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

HCB Leicester - Highly recommend Jill and Aneesah

We cannot recommend Jill Blacknell and Aneesah Khan highly enough at HCB Leicester. The progression of both our sale and purchase was far from straightforward, but they were equally amazing and made a complex legal process feel completely effortless.

​Jill went above and beyond to push the exchange through, taking on every burden and ensuring everything was in hand at exactly the right time. She was incredibly effective, knowledgeable, and professional, acting promptly whenever pace was essential. This really helped take the stress and hassle off our shoulders, and we honestly don't think we could have got this over the line without her! Highly recommend.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Honestly Claire Is Amazing HCB

Honestly Claire is amazing, she listened to my situation and provided answers that were clear, precise and, more importantly straight to the point (which is what I prefer).
She took the stress out of the divorce and simplified the process.
I highly recommend her, she has charged me fairly, she hasn't cost me excessive amounts, unlike other firms.
She was reccomended to me by a friend and now I am reccomeding her to you, please use her and more so, call HCB and ask for advice, their receptionist is lovely, you feel supported throughout a difficult situation.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service and Amelia was great!

I decided to go with HCB as I have used them in the past and they have been great. My lawyer Amelia was great she is really hard working and she even replied to me on her day off which is amazing. I was really pleased as to how Amelia handled my case and she definitely helped me feel less stressed about my case.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

An extremely positive experience

An extremely positive experience.
We had the pleasure of Parmveer as our dedicated solicitor, for the purchase of a commercial property.
Prompt and pro active responses, friendly and efficient.
Thank you for all your help.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

HCB Walsall

Romeela Zaman from HCB Walsall quickly got to grips with a transaction with very tight deadlines and completed it on time. Full of praise for the professionalism and clear communications. Would certainly use again for future transactions.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

HCB Solicitors Solihull

HCB Solihull recently acted for us in the sale of a property and we found the service we received from both Taranjeet our Solicitor and assistant Mohammed excellent. They were friendly, professional and approachable and we were always able to contact them when required. We were regularly kept informed where they were with the sales process and are very happy with the service we have received.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

HOUSE SALE AND PURCHASE.

I WENT TO HCB SOLICITORS TO FIRST REGISTER MY HOUSE THAT I PREVIOUSLY LIVED IN.THEN I DECIDED TO DOWN SIZE AND I RETURNED TO HCB TO SELL AND PURCHASE BOTH PROPERTIES.ON MY FIRST MEETING WITH ALISON WACEY AND OTHER MEMBERS OF HER TEAM I KNEW INSTANTLY THAT I HAD CHOSEN THE RIGHT SOLICITORS TO REPRESENT ME.THEY WERE EXCELLENT IN ALL DEALINGS OF MY HOUSE SALE AND PURCHASE

January 30, 2026
Unprompted review

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