HDEW Cameras Reviews 4,171

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 477 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding the best deals compared to other retailers. The service is frequently described as excellent, with many appreciating the prompt and helpful responses from the support team. Reviewers are also very satisfied with the quick delivery and the careful packaging of their orders. However, some people mentioned occasional delays in delivery or issues with courier services. A few other people also felt that the description of 'open box' items did not match their expectation of a new product, citing signs of prior use.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, competitive pricing,... See more

Price

Customers had positive experiences with price, consistently finding them to be excellent and competitive,... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, brilliant, and... See more

Order

Consumers find the ordering process to be positive, with many reviewers describing it as simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought my daughter her first proper camera for her 8th birthday, i had seen it at various large stores but did a little digging and got a really good price with HDEW cameras! Very competitive. Grea... See more

Rated 5 out of 5 stars

My first purchase from HDew Cameras. Straight forward ordering, good prompt responses from Customer service, product arrived in perfect condition. No problems. Would use again, as prices are great co... See more

Rated 5 out of 5 stars

I'll be honest, I had some doubts, but the mini iPad I ordered arrived within 5 business days. New, in perfect condition, with charger. Support team responded quickly to my email, literally withi... See more

Rated 5 out of 5 stars

In the last few months I have bought a Canon Eos R5 Mk 2 camera body from HDEW & a 100 - 500 mm lens to accompany it. As HDEW offer a point for every £1 spent I was able to get money off the l... See more


Company details

  1. Photo Shop

Information provided by various external sources

Professional online resellers of DSLR cameras, camcorders, lenses, memory cards and more from a range of brands such as Canon, Nikon, Olympus and Sigma.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

First time to buy from here but…

First time to buy from here but honestly they are really good and prices are good although got some problem with the process of delivery but they managed to deliver the item at the end. I'm still personnally recommend to buy from this company. A company and exemptional customer service. Thanks

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Top Drawer Service

Having placed an online order I later realised I had mistakenly ordered the wrong mount (doh!). With the goods ready for despatch a quick phone call coupled with excellent customer service immediately rectified the issue. Top drawer product, price and customer service:)

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Good value for money

Good value for money. Swift turnaround of order to delivery. Item was safely packed using paper & cardboard. In summary a professional service from a trusted retailer.

January 16, 2026
Unprompted review
Rated 4 out of 5 stars

I am really pleased with the canon R5 mkII

I am really pleased with the canon R5 2 and have already taken some very clear bird photo's. Hdew have been great to deal with and they have been extremely quick at delivering my camera.
The reason I have given a four star rating is the battery that came in the box doesn't hold charge for long compared to the one I purchased separately. Other than that it's been a great experience. Cheers paul

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Over the years I've purchased a couple…

Over the years I've purchased a couple of cameras & three lenses from HDEW Cameas, the last one being my second Canon R6 MK ll approx one month ago. My first purchase with HDEW was a few years back for a Canon EF 100 f2.8 L Macro. My two R6 MK ll cameras came with 3 years warranty included...so that's a big plus. Payment was easy & delivery likewise. Due to their extremely competitive pricing I will no doubt be purchasing from them again.

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

I have used them for a few purchases…

I have used them for a few purchases now. I initially called with a couple of questions because they were a company I hadn't dealt with before. The chap I spoke to put my mind at rest regarding my warranty questions so much so I have bought a camera body and 4 lenses over the past 6 months or so. I will definitely consider them for my next photography purchase.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Long-time HDEW shopper

Having used HDEW for many years and having made more than a few purchases, I can confidently rate them as excellent in all areas

December 29, 2025
Unprompted review
Rated 4 out of 5 stars

Great price and service

Great price, very small delivery delay but item arrived (iPad) perfect apart from non UK power supply (not sure if UK models even have one mind you!) but frankly not an issue.

All things considered, completely satisfied and wouldn’t hesitate to use them again! Great comms too.

Thanks chaps.

January 15, 2026
Unprompted review

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