I ordered a bracelet, the bracelet was never delivered. I have e mailed the company on numerous occasions with no reply. I am extremely disappointed and dissatisfied as I had ordered and received pr... See more
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I was thrilled with the quality of the four pairs of earrings I ordered. They are beautiful, easy to wear despite their size and look exactly like the pictures. I ONLY wish that the descriptions of... See more
Company replied
Absolutely love their products, attention to detail and beauty. Fast shipping and fair prices. The only thing I can comment on is adjusting for smaller wrists. It can be done as I have snipped off e... See more
Company replied
I LOVED MY ORDER. I HAD ORDERED THE EARRINGS FOR MY SISTER-IN-LAW WHO HAD LOST A DAUGTHER RECENTLY IN A WRECK. THE ANGEL WING EARRINGS WERE LIGHT WEIGHT AND BEAUTIFUL IN COLOR. THANK YOU SO MUCH FOR... See more
Company replied
3.8
Great
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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I ordered the white and blue wrap…
I ordered the white and blue wrap bracelet and I received a great and black stone ones
July 12, 2022
Reply from Healing Rock
Hello Vicki,
Thank you for bringing this to our attention. We are very sorry to read about your unfortunate experience.
We have sent you a message and we would love for this to be resolved.
I will be looking forward to your reply.
Have a beautiful day!
- Angelique 💋
Beautiful earrings my friend loved…
Beautiful earrings my friend loved .they communicated well as the box arrived no earrings but sent replacement quickly as birthday gift.
July 11, 2022
Reply from Healing Rock
Hello Ingrid,
I hope you are doing well. 😊
Thank you for the heartfelt feedback and for your trust! 🥳
It is great to read that our variety of high-quality products have reached yet another happy customer despite the issue.
Our team will always be here if you need anything!
Have a great day. 🌟
- Angelique 💋
Great service
July 11, 2022
Reply from Healing Rock
Hello Sue,
I hope you are doing well. 👋
Thank you for sharing your honest impressions and we are thrilled to hear that you love our customer service . You made me and the rest of the team happy! ❤️
We can't wait to hear from you soon and thank you for choosing us and our items!
Don't hesitate to reach out if you need assistance or a recommendation. 🧐
Stay safe and have a nice day!
- Angelique💋
Very uncomfortable
Earring posts are the thickest I have ever seen. I had to force them in and hurt my ears. You know about this and are dealing with it.
I think your advertising should say that goods come from the Netherlands, as postage cost to return goods is high.
July 11, 2022
Reply from Healing Rock
Hello Lesley,
I hope you are doing great. 💖
Thank you for reaching out and bringing this to our attention. This is truly not the experience we want you to have with us!
We are saddened about this because we have so many customers who got the same product and happy with the quality.
Feedback from our customers is one of the reasons that keeps us going. Don't worry, all these points are taken note of and we'll surely improve moving forward.
Should you still want to talk, don't hesitate to reach out to us, we are always here for you!
Have an awesome day! 🤗
- Angelique💋
My granddaughter absolutely loved the…
My granddaughter absolutely loved the gorgeous bracelet!
July 9, 2022
Reply from Healing Rock
Hello Debra,
I hope you are doing great. 🥰
We are delighted to read about your satisfaction with our items. Your wonderful feedback made us happy, proud and inspired to keep sharing wonderful, positive vibes. We are glad to know that your granddaughter loved it!
We’re very grateful for customers like you and hope you still stick with us! ❤️
Don't hesitate to reach out to us, we are always here for you!
Have an awesome day! 🌻
- Angelique 💋
One star is too much for this store
One star is too much for this store. I was too fast to order the things and I ordered different things for 75€. So I can compare and say if that was just one thing or all of it. And it's a full sh**. Simple plastic. It looks way worse than any jewelry sold at the supermarket. Looks very cheap and childish. The earrings got bent the very first minute. It is hard to put them on without damaging the "metal". I've not tried to return it all yet. But they don't cover the return parcel costs. I wish I read the reviews on Facebook before. But I saw one good review here and thought I gotta try it. Too beautiful. Will never order anything here or suggest this website to anyone.
July 9, 2022
Unprompted review
Reply from Healing Rock
Hello there,
I hope you are doing great. 💖
Thank you for reaching out and bringing this to our attention. This is truly not the experience we want you to have with us!
We are saddened about this because we have so many customers who got the same product and happy with the quality.
Feedback from our customers is one of the reasons that keeps us going. Don't worry, all these points are taken note of and we'll surely improve moving forward.
Should you still want to talk, don't hesitate to reach out to us, we are always here for you!
Have an awesome day! 🤗
- Angelique💋
Amazing earrings
Amazing earrings. Bought as a present and my friend loved them and the message that came with them. Perfect.
July 9, 2022
Reply from Healing Rock
Hello Anne,
I hope this message finds you well. 👋
We are thrilled to hear that you are happy with your Healing Rock earrings! 😍
We can't wait to hear from you again, and in case you need a recommendation, you know where to find us.
Have a beautiful day! 🥳
- Angelique 💋
Great customer service
My one earring arrived broken and when I advised Healing Rock, and submitted a picture, a new pair of earrings were sent out and I received within days. Great service and very pretty earrings. Love them.
July 8, 2022
Reply from Healing Rock
Hello Tracy,
I hope you are doing well. 👋
Thank you for sharing your honest impressions and we are thrilled to hear that you love our customer service . You made me and the rest of the team happy! ❤️
We can't wait to hear from you soon and thank you for choosing us and our items!
Don't hesitate to reach out if you need assistance or a recommendation. 🧐
Stay safe and have a nice day!
- Angelique💋
Nice product...
Easy check out. Asked questions with a quick response time. Support team is great.
July 8, 2022
Reply from Healing Rock
Hello Carole,
I hope you are doing well. 👋
Thank you for sharing your honest feedback with our service and products! It is great to read that our variety of high-quality products have reached yet another happy customer. ❤️
We can't wait to hear from you soon and thank you for choosing us and our items!
Don't hesitate to reach out if you need assistance or a recommendation. 🧐
Stay safe and have a nice day!
- Angelique💋
Beautiful colors in these stones
Beautiful colors in these stones - the quality is very good and the size is just right!
July 8, 2022
Reply from Healing Rock
Hello Dee,
We are thrilled to hear about your experience with Healing Rock and really honored to have you as our customer. 🥰
Hopefully, you will come back soon, and explore more jewelry from our offer. 😊
Until we hear from you again.
Stay safe and have an amazing day! 💗
- Angelique💋
Reply from Healing Rock
Hello Anna,
I hope you are doing great. 💖
We certainly are floating on air after your incredible feedback. Thank you for your trust in us. We cannot describe with words how happy we are to have you as a customer.
For any assistance or recommendation let us know.
Stay safe and have an awesome day!🌻
- Angelique💋
Beautiful work
Beautiful work. Delivered in a timely manner. met my expectations for size and craftsmenship. Just lovely.
July 7, 2022
Reply from Healing Rock
Hello ZoAnne,
I hope this message finds you well. 🥰
Thank you for such fantastic feedback. We are thrilled to welcome you into our crystal community.🙏
If you need anything, you know where to find us. 💖
Stay safe and have a wonderful day! 🌻
- Angelique 💋
Very Satisfied!
I bought two bracelets and one pair of earrings. I love them all!! They are beautiful! Received them very quickly.
July 5, 2022
Reply from Healing Rock
Hello Anita,
I hope you are feeling well. 💖
Thank you for this amazing feedback, we truly appreciate your support.
We are always happy to get such confirmation of our efforts and aim to provide beautiful and meaningful items. 😊
Feel free to reach out to us for whatever you need regarding crystals.
Have an awesome day!🌞
- Angelique 💋
I received my order in a timely manner
I received my order in a timely manner. I ordered 3 ear rings and a bracelet all were beautifully made. I have had many compliments on how pretty they were when I wore them. I would buy again.
July 5, 2022
Reply from Healing Rock
Hello Beverly,
I hope you are doing well. 😇
We are glad to hear that you are pleased with your purchase and we are really honored to have you as our customer. ❤️
Hopefully, you will come back soon, and explore more jewelry from our offer. We have a lot of beautiful items from our collections that you would love. 👀
For any assistance or recommendation let us know.
Stay safe and have an awesome day!🌻
- Angelique💋
Reply from Healing Rock
Hello Cheryl,
I hope you are having a good day! 🙏🏻
Thank you for reaching out and bringing this to our attention. This is truly not the experience we want you to have with us!
We are saddened about this because we have so many customers who got the same product and happy with the quality. I've sent you a message so we can issue a solution for you.
Looking forward to your reply.
Stay safe and have a beautiful day!🌞
- Angelique 💋
Reply from Healing Rock
Hello Pamela,
I hope this message finds you well. 😊
Thank you for such fantastic feedback!
It makes us proud to know we provide a positive shopping experience with our beautiful items! 😍
We are happy to welcome you in our crystal community and look forward to sharing the joy of crystals' positive effects with you. ❤️
Feel free to reach out to us anytime you wish to know more about crystals, or you need a recommendation - we'll be ready to pamper you with crystal expertise and positivity!😇
Stay safe and have a nice day!
- Angelique💋
I love my Healing Rock wrist and ear…
I love my Healing Rock wrist and ear adornments - I feel so happy when I wear them and I am delighted that they are so affordable it makes it possible for me to gift them to family and friends.
July 3, 2022
Reply from Healing Rock
Hello Pamela,
I hope you are doing great. 💖
Thank you for your endless trust and for choosing us to provide all the spiritual support we could with beautiful, positive energy of crystals.
We can't emphasize enough how honoured we are to embrace you in our crystal community. You deserve the best, and we will continue to impress you. 😊
If you need assistance, a recommendation or you just want to learn more about crystals, we are here for you.
Stay safe and have a blissful day! 🥰
- Angelique 💋
Reply from Healing Rock
Hello Angela,
I hope you are doing well. 👋
Thank you for sharing your honest feedback with our service and products! It is great to read that our variety of high-quality products have reached yet another happy customer. ❤️
We can't wait to hear from you soon and thank you for choosing us and our items!
Don't hesitate to reach out if you need assistance or a recommendation. 🧐
Stay safe and have a nice day!
- Angelique💋
Return policy is horrible and quality…
Return policy is horrible and quality of the product is horrible
June 30, 2022
Reply from Healing Rock
Hello Renee,
I hope you are doing great. 💖
Thank you for reaching out and bringing this to our attention. This is truly not the experience we want you to have with us!
We are saddened about this because we have so many customers who got the same product and happy with the quality.
Feedback from our customers is one of the reasons that keeps us going. Don't worry, all these points are taken note of and we'll surely improve moving forward.
Should you still want to talk, don't hesitate to reach out to us, we are always here for you!
Have an awesome day! 🤗
- Angelique💋
They do not look like the photos
June 30, 2022
Reply from Healing Rock
Hello Christine,
I hope you are having a good day! 🙏🏻
Thank you for reaching out and bringing this to our attention. This is truly not the experience we want you to have with us!
We are saddened about this because we have so many customers who got the same product and happy with the size and quality.
Since gemstones are natural materials, stone colors and shape may vary from the picture, making this beautiful handmade item unique just like you! 😉
Feedback from our customers is one of the reasons that keeps us going. Don't worry, all these points are taken note of and we'll surely improve moving forward.
Should you still want to talk, don't hesitate to reach out to us, we are always here for you!
Stay safe and have a beautiful day!🌞
- Angelique 💋
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