I ordered a bracelet, the bracelet was never delivered. I have e mailed the company on numerous occasions with no reply. I am extremely disappointed and dissatisfied as I had ordered and received pr... See more
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I was thrilled with the quality of the four pairs of earrings I ordered. They are beautiful, easy to wear despite their size and look exactly like the pictures. I ONLY wish that the descriptions of... See more
Company replied
Absolutely love their products, attention to detail and beauty. Fast shipping and fair prices. The only thing I can comment on is adjusting for smaller wrists. It can be done as I have snipped off e... See more
Company replied
I LOVED MY ORDER. I HAD ORDERED THE EARRINGS FOR MY SISTER-IN-LAW WHO HAD LOST A DAUGTHER RECENTLY IN A WRECK. THE ANGEL WING EARRINGS WERE LIGHT WEIGHT AND BEAUTIFUL IN COLOR. THANK YOU SO MUCH FOR... See more
Company replied
3.8
Great
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Healing Rock
Hello Sherri,
I hope you are doing great. 🥰
We are delighted to read about your satisfaction with our items. Your wonderful feedback made us happy, proud and inspired to keep sharing wonderful, positive vibes.
We’re very grateful for customers like you and hope you still stick with us! ❤️
Don't hesitate to reach out to us, we are always here for you!
Have an awesome day! 🌻
- Angelique 💋
Reply from Healing Rock
Hello Cinda,
I hope you are doing well. 😊
Thank you for the heartfelt feedback and for your trust! 🥳
It is great to read that our variety of high-quality products have reached yet another happy customer.
Our team will always be here if you need anything!
Have a great day. 🌟
- Angelique 💋
Beautiful bracelet but I do have…
Beautiful bracelet but I do have trouble fastening it on myself - just me!
Would make a wonderful giift for anyone. The stones are beautiful. Highly recommend!!
June 29, 2022
Reply from Healing Rock
Hello Nancy,
I hope this message finds you well. 👋
We are thrilled to hear that you are happy with your Healing Rock bracelet! 😍
We can't wait to hear from you again, and in case you need a recommendation, you know where to find us.
Have a beautiful day! 🥳
- Angelique 💋
I LOVED MY ORDER
I LOVED MY ORDER. I HAD ORDERED THE EARRINGS FOR MY SISTER-IN-LAW WHO HAD LOST A DAUGTHER RECENTLY IN A WRECK. THE ANGEL WING EARRINGS WERE LIGHT WEIGHT AND BEAUTIFUL IN COLOR.
THANK YOU SO MUCH FOR MAKING YOUR BEAUTIFUL WORK AVAILABLE......
June 29, 2022
Reply from Healing Rock
Hello Tina,
I hope you are feeling well. 🌺
We would like to thank you for this beautiful feedback! You certainly has good choice when it comes to jewelry!
Let us know if you need anything! We are just one message away! 👋
Stay safe and have a lovely day! ✨
- Angelique 💋
My order arrived so quickly
My order arrived so quickly, I couldn't believe it! I like the products I received (several bracelets). I would recommend Healing Rock to friends and family.
June 29, 2022
Reply from Healing Rock
Hello Alex,
We are thrilled to hear about your experience with Healing Rock and really honored to have you as our customer. 🥰
Hopefully, you will come back soon, and explore more jewelry from our offer. 😊
Until we hear from you again.
Stay safe and have an amazing day! 💗
- Angelique💋
Very Happy With the Service Quick…
Very Happy With the Service Quick Postage and I am very happy with my earrings beautiful colour trying to buy a nice outfit now to wear with my Blue earrings
Thank you
Warm Regards Cheryl
June 28, 2022
Reply from Healing Rock
Hello Cheryl,
I hope this message finds you well. 🥰
Thank you for such fantastic feedback. We are thrilled to welcome you into our crystal community.🙏
If you need anything, you know where to find us. 💖
Stay safe and have a wonderful day! 🌻
- Angelique 💋
I just wish the "thread" heavier
I just wish the "thread" heavier. Seems thin and afraid the thread will break.
I like to wear the bracelet all of the time, it gets wet some, should I not get it wet?
June 27, 2022
Reply from Healing Rock
Hello Rebekah,
I hope you are having a good day! 🙏🏻
Thank you for reaching out and bringing this to our attention.
We are saddened about this because we have so many customers who got the same product and happy with the size and quality. We guarantee you that our items are made with top quality materials and it will not break easily.
We appreciate the feedback we will surely take these points for improvement moving forward. Should you have other concerns, email us at support@healing-rock.com.
Stay safe and have a beautiful day!🌞
- Angelique 💋
Reply from Healing Rock
Hello David,
I hope you are feeling well. 💖
Thank you for this amazing feedback, we truly appreciate your support. We are glad to know that your wife is very pleased with the bracelet.
We are always happy to get such confirmation of our efforts and aim to provide beautiful and meaningful items. 😊
Feel free to reach out to us for whatever you need regarding crystals.
Have an awesome day!🌞
- Angelique 💋
Received a black bracelet black stone…
Received a black bracelet black stone was to be a blue bracelet Received green earings they don't match not even close.. they seem cheap too
I spent $79. On this crap
June 27, 2022
Unprompted review
Reply from Healing Rock
Hello Geri,
I hope you are doing great. 💖
Thank you for reaching out and bringing this to our attention. This is truly not the experience we want you to have with us!
We are saddened about this because we have so many customers who got the same product and happy with the quality.
Feedback from our customers is one of the reasons that keeps us going. Don't worry, all these points are taken note of and we'll surely improve moving forward.
Should you still want to talk, don't hesitate to reach out to us, we are always here for you!
Have an awesome day! 🤗
- Angelique💋
Great experience all around
I was skeptical about buying "off the internet". This company laid any concerns to rest. The quality of the pieces I purchased surpassed my expectations. A minor issue was quickly resolved, without question. Their customer service was exceptional - something you rarely encounter now-a-days.
June 25, 2022
Reply from Healing Rock
Hello Bernie,
I hope you are doing great. 🥰
We are delighted to read about your satisfaction with our items. Your wonderful feedback made us happy, proud and inspired to keep sharing wonderful, positive vibes.
We’re very grateful for customers like you and hope you still stick with us! ❤️
Don't hesitate to reach out to us, we are always here for you!
Have an awesome day! 🌻
- Angelique 💋
Reply from Healing Rock
Hello Debbie,
I hope you are doing well. 😊
Thank you for the heartfelt feedback and for your trust! 🥳
It is great to read that our variety of high-quality products have reached yet another happy customer.
Our team will always be here if you need anything!
Have a great day. 🌟
- Angelique 💋
I have ordered twice now once for my…
I have ordered twice now once for my self a set if beautiful earrings, and another for a gift. Healing Rock is a good company to deal with. I received both orders really quickly, and the earrings came beautifully packaged.
Thank you so much.
June 25, 2022
Reply from Healing Rock
Hello Lyn,
I hope this message finds you well. 👋
We are thrilled to hear that you are happy with your Healing Rock purchase! 😍
We can't wait to hear from you again, and in case you need a recommendation, you know where to find us.
Have a beautiful day! 🥳
- Angelique 💋
It’s lovely
I just received my bracelet. It’s pretty and I like what it represents. I don’t think the stone is real but I still like it a lot!
June 23, 2022
Unprompted review
Reply from Healing Rock
Hello LaRhonda,
I hope you are feeling well. 🌺
We would like to thank you for this beautiful feedback! You certainly has good choice when it comes to jewelry!
Let us know if you need anything! We are just one message away! 👋
Stay safe and have a lovely day! ✨
- Angelique 💋
Very satisfied.
Very nice, quality products; excellent tracking and shipping communication. Ordered for my wife and a friend. They are happy, I am happy!
June 23, 2022
Reply from Healing Rock
Hello Mark,
We are thrilled to hear about your experience with Healing Rock and really honored to have you as our customer. 🥰
Hopefully, you will come back soon, and explore more jewelry from our offer. We are glad to know that they are happy with the gift. 😊
Until we hear from you again.
Stay safe and have an amazing day! 💗
- Angelique💋
Reply from Healing Rock
Hello Karen,
I hope you are doing great. 💖
We certainly are floating on air after your incredible feedback. Thank you for your trust in us. We cannot describe with words how happy we are to have you as a customer.
For any assistance or recommendation let us know.
Stay safe and have an awesome day!🌻
- Angelique💋
I have bought a few things from you and…
I have bought a few things from you and absolutley love them all . Had a lot of complements. thank you xx
June 23, 2022
Reply from Healing Rock
Hello Jennifer,
I hope this message finds you well. 🥰
Thank you for such fantastic feedback. We are thrilled to welcome you into our crystal community.🙏
If you need anything, you know where to find us. 💖
Stay safe and have a wonderful day! 🌻
- Angelique 💋
I was trying to order a bracelet for my…
I was trying to order a bracelet for my friend when I went to place the order it added another bracelet on making my total $50.41 when I only wanted to order one bracelet for $25. I do not recommend this site as there is no phone number and I was tricked into paying for another bracelet that I did not want. I emailed them and it says it will take them 12 to 36 hours to get back to me in that time my order will probably have shipped and I was overcharged!
June 23, 2022
Unprompted review
Reply from Healing Rock
Hello Evelyn,
I hope you are doing great. 💖
Thank you for reaching out and bringing this to our attention. This is truly not the experience we want you to have with us!
We are saddened about this because we have so many customers who got the same product and happy with the quality.
Feedback from our customers is one of the reasons that keeps us going. Don't worry, all these points are taken note of and we'll surely improve moving forward.
Should you still want to talk, don't hesitate to reach out to us, we are always here for you!
Have an awesome day! 🤗
- Angelique💋
Absolutely LOVE the earrings
Absolutely LOVE the earrings, but one of the hooks broke after just a few days. Otherwise would definitely be a 5!
June 22, 2022
Reply from Healing Rock
Hello Mary,
I hope you are feeling well. 😇
I am so sorry to hear that you are not satisfied with your jewelry.
As a company that cares about every customer, we would like to rectify this situation. I have sent you a message, for more information about your order so we can provide the best solution for you.
I would like to assure you that Healing Rock are made with high-quality and natural stones, and we are improving our items on a daily bases. 🙏
Thank you for your understanding.
Stay safe and have a beautiful day! ❤️
- Angelique 💋
Great service and beautiful items
Great service and beautiful items. I'm happy with my purchase. Customer service is great too!
June 22, 2022
Reply from Healing Rock
Hello Cynthia,
I hope you are doing well. 😇
We are glad to hear that you are pleased with your purchase and we are really honored to have you as our customer. ❤️
Hopefully, you will come back soon, and explore more jewelry from our offer. We have a lot of beautiful items from our collections that you would love. 👀
For any assistance or recommendation let us know.
Stay safe and have an awesome day!🌻
- Angelique💋
The brackets I purchased are lovely
June 22, 2022
Reply from Healing Rock
Hello Jessica,
I hope you are feeling well. 😍
Your amazing feedback made everyone in the team happy and proud that you choose Healing Rock!
Our mission is to have happy and satisfied customers, and after reading your impressions, we are sure that we are on the right path and we will continue to impress you, for sure!
Feel free to contact us if you need anything!
Stay safe and have a beautiful day! 💞
- Angelique💋
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