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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, most reviewers were let down by their experience overall. Many customers found the products were not as advertised, describing the oil as watery, soapy, or lemon-scented, and questioning its authenticity as castor oil. Reviewers frequently reported missing items, especially bonus gifts or parts of their ordered kits, and noted that packages often arrived from China, despite claims of local origin. Delivery times were consistently long, often exceeding a month, with many orders arriving late, incomplete, or never reaching the customer. People also experienced significant frustration with customer service, citing unresponsiveness and difficulties in obtaining refunds, especially for promotional purchases. Furthermore, many found the website misleading regarding product details and return policies, with some reporting the site itself was unreliable or non-functional.

What people talk about most

Product

Reviewers highlight significant dissatisfaction with the product, particularly concerning the authenticity... See more

Quality

Customers consistently express disappointment with the quality of products, particularly the oil, which many... See more

Order

Customers consistently express dissatisfaction with their order experiences, citing issues such as delayed or... See more

Delivery service

Consumers find delivery service to be negative, with many reporting significant delays, often taking a month... See more

Website

Reviewers express significant dissatisfaction with the website, citing discrepancies between advertised... See more

Reviews shaping this summary

Rated 1 out of 5 stars

1st order they sent me a cheap wrap & unbranded oil (which was actually castor oil in fairness). I had just ordered a new oil when I seen their advert showing what their wrap should actually look like... See more

Rated 1 out of 5 stars

BUYER BEWARE! This is a scam!!!! Takes over a month to arrive. If it arrives. Mine came completely damaged (bottles broken and oil everywhere and compromised other items inside) and they -the company... See more

Rated 1 out of 5 stars

Another person scammed! Just like the other others mentioned the castor oil is not real, super soapy and smells of fragrance. Who knows what chemicals are in there. I also didn’t receive the four... See more

Rated 1 out of 5 stars

Not Castor Oil! I am an essential oil connoisseur and herbalist and this absolutely is NOT castor oil. It smells like dilimonine or lemon. They are selling this for half the price on Amazon, deleting... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

84 reviews

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No history of asking for reviews

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1.2

All reviews

(84)

53 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAMMERS- I wouldn't put even one star

SCAMMERS- I wouldn't put even one star. They have deceptive business practices. The castor oil is like water. Real castor oil is thick. They would not refund my husbands unopened castor oil pack and then lied about their refund policy even after they sent the link that substantiated their lie. RUN!!!

January 7, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

I ordered a Health Pack which consists of organic castor oil and belt used for liver detox. With added bonus gifts of 4 extra items. £40. The order arrived minus the bonus pack. After many messages they agreed to send it out. 5 days later I asked when I should expect to receive it and was told they had cancelled because there was no 'paid' item in and I would need to re order to get the bonus gift. So overcharged and misleading advertising. Basically Thieves and Scammers.

June 30, 2025
Unprompted review

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