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Health CompareReviews 

250
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and professional demeanor. Many highlight the exceptional customer service, noting that agents are knowledgeable, articulate, and take the time to understand individual needs, explaining policies clearly and thoroughly. The service provided is frequently described as efficient and stress-free, with people appreciating the ease of finding suitable health cover and the significant savings achieved on premiums. Reviewers are particularly impressed with the user experience, often mentioning that the process of changing health funds was made simple and clear, leading to better deals and increased benefits. The price aspect is also a strong positive, with many customers reporting substantial savings on their health insurance while securing improved coverage.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and knowledge of... See more

Service

People report positive experiences with service, often highlighting the thoroughness, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the process easy, simple, and... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting significant savings on their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have spoken with Courtney on a couple of occasions, she explained the RT Health policies comprehensively and was most efficient and friendly each time. I feel positive with changing my health fun... See more

Rated 5 out of 5 stars

Courtney was amazing. She was patient and compassionate and very thorough. So far she has made the process of changing health funds stress free for myself and my family. She listened and took all of o... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from Adam. My reason for contacting was to find a policy to suit our family, to cover only the services we needed and hopefully save some money in the process. Not only did he do all... See more

Company replied

Rated 5 out of 5 stars

Josh the consultant I spoke with was great. Was thorough and efficient. Listened to exactly what our family's needs were, and found new cover with better extras limits and also saved on our premiums.... See more


Company details

  1. Health Insurance Agency
  2. Insurance Agency
  3. Insurance Broker

Written by the company

At Health Compare, we believe that navigating private health insurance shouldn’t be overwhelming. That’s why we’ve made it our mission to simplify the process and support Australians with honest, expert advice tailored to their needs. Whether you're switching funds, looking to save, or just exploring your options, our friendly team is here to guide you every step of the way. We take pride in empowering individuals and families to make informed decisions with clarity and confidence. No jargon. No pressure. Just trusted support and easy-to-understand information that puts you in control. It’s about making healthcare more accessible, more human, and far less stressful. Our team has reviewed thousands of policies across leading health funds so you don’t have to. We’re not here to sell — we’re here to help you find what’s right. If that means staying with your current fund, we’ll tell you. If there’s a better option, we’ll explain why — clearly and without the fluff. Because at Health Compare, it’s not just about finding a policy. It’s about knowing someone’s in your corner. Let us help you compare with confidence.


Contact info

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4.8

Excellent

TrustScore 5 out of 5

250 reviews

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Asks customers to review

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4.8

All reviews

(250)

229 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They got me a much better health…

They got me a much better health company for a better price

July 23, 2025
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Reply from Health Compare

Thank you for your review! We're delighted to know you're now on a better rate and are happy with your new healthcare provider! Feel free to reach out again if you ever need to!

Rated 5 out of 5 stars

It was an enjoyable service Michael was…

It was an enjoyable service Michael was very helpful and gave us a choice and provided a much cheaper package as previously we were paying for items we would never use now we have more benefits and cheaper costs
Many thanks

September 1, 2025
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Reply from Health Compare

It's so great to know that the assistance provided was helpful in finding a more suitable and cost-effective package for you! Many thanks for your positive feedback!

Rated 4 out of 5 stars

My experience with Ori was pleasant

My experience with Ori was pleasant. Very informative and did not pressure me to change Health Funds

August 29, 2025
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Reply from Health Compare

We're happy to hear that your experience was pleasant and informative! We appreciate your feedback regarding the no-pressure approach. Thanks for sharing!

Rated 5 out of 5 stars

Ori was amazing explained everything…

Ori was amazing explained everything really well. Thx a lot

August 29, 2025
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Reply from Health Compare

We're happy to hear that Ori provided such a great experience! We appreciate you taking the time to share your positive feedback with us, and will pass on the good word to Ori!

Rated 5 out of 5 stars

It was great to speak to 2 Australians…

It was great to speak to 2 Australians and they are absolutely great at what they do, friendly and knowledgeable. I am grateful for their help and the outcome achieved.

August 28, 2025
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Reply from Health Compare

We're happy to hear that you found the team members friendly and knowledgeable. We appreciate your positive feedback!

Rated 5 out of 5 stars

Aria was amazing to deal with

Aria was amazing to deal with. Made everything easy and well explained.

August 27, 2025
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Reply from Health Compare

We are happy to hear that your experience was smooth and informative! Thank you for sharing your positive feedback, we really appreciate it!

Rated 5 out of 5 stars

Fantastic help

Fantastic help. The broker clearly explained the cover and helped me to get what best suited our needs.

August 19, 2025
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Reply from Health Compare

Thank you so much for your 5 star review! We're thrilled we could find you the best deal, suited to what you were after. Feel free to reach out again if you ever need further assistance!

Rated 5 out of 5 stars

Fast good quality

Listened to my needs and found the best package that was available to me at the best price.

August 25, 2025
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Reply from Health Compare

We’re so happy to hear this! Listening closely and finding the right cover at the best value is what we love to do! Thank you for trusting us to guide you. We’re thrilled you found the right package!

Rated 5 out of 5 stars

Customer service you rarely experience

Five-star customer service (friendly, clear, concise and respectful)

August 25, 2025
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Reply from Health Compare

Thank you so much for your kind words! We do believe great customer service should always feel friendly, clear, and respectful, so its great to hear that reflected in your experience. We’re so glad we could help, and we’ll be here anytime you need us again!

Rated 5 out of 5 stars

Great service

Great service, quick, simple, got me a great deal and were lovely to talk to.

August 20, 2025
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Reply from Health Compare

Thank you for your wonderful review. That's exactly what we aim for so we really are delighted to read this. Feel free to get in touch again any time you need to!

Rated 5 out of 5 stars

Great customer service

Courtney was delightful and answered all my questions, tailoring the right plan for me.

August 19, 2025
Health Compare logo

Reply from Health Compare

We're delighted to hear you had such a positive experience! It's great to know the plan met your needs, and we appreciate your feedback.

Rated 5 out of 5 stars

Easy to compare

Easy to compare, a few questions and talked through the options

August 12, 2025
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Reply from Health Compare

Thank you for your 5 star review! Delighted that we could make the process easy for you!

Rated 4 out of 5 stars

Ola was fantastic!

Ola was fantastic he made time to check every avenue to ensure procde was like ofr like and found an isuer that was cheaper and had larger exte limits

August 18, 2025
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Reply from Health Compare

Thanks so much for your feedback! We’re really glad we could help and make the process smooth and easy for you. Your kind words mean a lot!

Rated 5 out of 5 stars

Great communication in discussing…

Great communication in discussing options for private health care . Michael Cao - clear, respectful, great customer service . Well done Michael .

August 18, 2025
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Reply from Health Compare

Thanks so much for your feedback! We’re glad Michael could make everything clear and easy while helping with your health care options. He’ll be thrilled to hear your kind words!

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