I have spoken with Courtney on a couple of occasions, she explained the RT Health policies comprehensively and was most efficient and friendly each time. I feel positive with changing my health fun... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Owa.W was experienced, knowledgeable, polite and easy to understand. He explained the policies in an easy manner and got me an amazing combination of hospital and extras, covering everything I need -... See more
Courtney was amazing. She was patient and compassionate and very thorough. So far she has made the process of changing health funds stress free for myself and my family. She listened and took all of o... See more
Company replied
Excellent Service from Adam. My reason for contacting was to find a policy to suit our family, to cover only the services we needed and hopefully save some money in the process. Not only did he do all... See more
Company replied
Company details
Written by the company
At Health Compare, we believe that navigating private health insurance shouldn’t be overwhelming. That’s why we’ve made it our mission to simplify the process and support Australians with honest, expert advice tailored to their needs. Whether you're switching funds, looking to save, or just exploring your options, our friendly team is here to guide you every step of the way. We take pride in empowering individuals and families to make informed decisions with clarity and confidence. No jargon. No pressure. Just trusted support and easy-to-understand information that puts you in control. It’s about making healthcare more accessible, more human, and far less stressful. Our team has reviewed thousands of policies across leading health funds so you don’t have to. We’re not here to sell — we’re here to help you find what’s right. If that means staying with your current fund, we’ll tell you. If there’s a better option, we’ll explain why — clearly and without the fluff. Because at Health Compare, it’s not just about finding a policy. It’s about knowing someone’s in your corner. Let us help you compare with confidence.
Contact info
Level 1, 850 Collins Street Docklands, 3008, Docklands, Australia
- 1300 861 413
- hello@health.compare
- health.compare
4.8
Excellent
237 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Every thing was very simple and easy very happy with the service
Every thing was very simple
August 19, 2025
Reply from Health Compare
Thank you so much for the 5 star review! We are delighted you are happy with our service!
Reply from Health Compare
Thank you for your 5 star review! Delighted that we could make the process easy for you!
Ola was fantastic!
Ola was fantastic he made time to check every avenue to ensure procde was like ofr like and found an isuer that was cheaper and had larger exte limits
August 18, 2025
Reply from Health Compare
Thanks so much for your feedback! We’re really glad we could help and make the process smooth and easy for you. Your kind words mean a lot!
Reply from Health Compare
Thank you for your 5 star review!
Great communication in discussing…
Great communication in discussing options for private health care . Michael Cao - clear, respectful, great customer service . Well done Michael .
August 18, 2025
Reply from Health Compare
Thanks so much for your feedback! We’re glad Michael could make everything clear and easy while helping with your health care options. He’ll be thrilled to hear your kind words!
Ari was very helpful in helping us in…
Ari was very helpful in helping us in organising our health cover.
August 15, 2025
Reply from Health Compare
Thanks for sharing! We’re really glad Ari could guide you through setting up your health cover smoothly. Your feedback means a lot to us
Reply from Health Compare
Thanks for your 5-star review! We’re thrilled we could help you save money and clarify your cover. It’s always worth comparing plans and understanding exactly what you’re covered for!
My experience was great for one thing…
My experience was great for one thing mainly…. The salesperson Charmaine. She was fantastic throughout our interaction and explained everything so well… she should be given a raise! Best of luck to her in the future!
August 14, 2025
Reply from Health Compare
Thank you for sharing your experience! We’re thrilled to hear Charmaine made such a positive impression and was able to guide you so clearly. We’ll be sure to pass on your kind words - she’ll be delighted to hear them!
Both team members today that dealt with…
Both team members today that dealt with Me were amazing, the information and the response time was exceptionally great
August 14, 2025
Reply from Health Compare
We’re thrilled both of our team members could give you speedy responses while being informative! We’ll make sure to pass on your high-fives!
Talking to someone I could understand
August 14, 2025
Reply from Health Compare
Thanks for your 5 star review!
Tom.
Tom, amazing. Easy to understand and found us the right fit for our young family.
August 12, 2025
Reply from Health Compare
Thanks for your lovely feedback! We’re so glad Tom could make everything easy to understand and help find the perfect fit for your young family.
Great experience
Great experience. Ori saved me about $1500 in premiums with increased extras cover and same hospital cover. He explained everything with patience and answered all questions. Wish I had found them earlier.
August 13, 2025
Reply from Health Compare
Wow! Thanks so much for your great review. We are so thrilled we could save you $1500 and get you increased extras with the same hospital cover! We'll pass on your good wishes to Ori and thanks again for using Health Compare!
Customer Service Excellent
Customer Service Excellent
Explaining RT HEALTH
SERVICES AVAILABLE
REPRESENTATIVE SPOKE BEAUTIFUL ENGLISH
August 4, 2025
Reply from Health Compare
We’re thrilled to hear that our team could explain the services clearly and make the process easy for you.
Thanks again for taking the time to share your experience!
It was simple and hassle free the…
It was simple and hassle free the consultant was very helpful.
August 13, 2025
Reply from Health Compare
Thank you for your review! We’re so glad to hear the process was simple and hassle-free, and that our consultant could be helpful along the way. It’s always our goal to make comparing and updating health cover as easy and stress-free as possible!
Worth Making the Call
I was lucky to get Tom, who was so professional, helpful and so customer focused. He helped he navigate a better deal on my health fund. I’m so happy that I took the time to update my health fund. I now have more entitlements for just a few more dollars.
August 12, 2025
Reply from Health Compare
Thanks so much for sharing your experience! We’re thrilled to hear that Tom was professional, helpful, and truly focused on finding the best health fund deal for you. It’s fantastic that updating your health cover gave you more entitlements for only a few extra dollars.. definitely worth making the call! Your feedback means a lot and helps others feel confident in comparing their options too!
cold calling to elderly people without…
cold calling to elderly people without an email address & have been with 1 insurer for 40 years plus, need to have a family member/advocate to act on their behalf.
August 5, 2025
Reply from Health Compare
Thank you for your feedback. We completely understand that some customers, especially long-term members, prefer having a trusted family member or advocate involved. Your point is important, and we always aim to make the process as comfortable and supportive as possible. We have taken your feedback onboard.
Honestly such a good service
Honestly such a good service - and massive shout out to Owa for being so patient m, kind and having a laugh through the whole process. Really felt like he had my best interest at heart. Thank you!
August 12, 2025
Reply from Health Compare
Thanks so much for your kind words! We’re delighted to hear Owa made the process easy, enjoyable, and felt truly in your corner. We’ll be sure to pass on your shout-out!
Great experience with Trustpilot Health review
My experience with Trust Pilot Health Review was a very good one. The man who did my comparison was thorough and found out a lot of information of which I would not have otherwise been aware.
I feel that my health cover has been greatly improved by my contact with them.
August 5, 2025
Reply from Health Compare
Thank you for your kind words! We’re thrilled to hear our team provided a thorough comparison and uncovered some insights that made a real difference to your health cover. It’s wonderful to know your experience left you feeling more informed and confident!
Reply from Health Compare
Thanks for your great feedback! We’re happy to hear everything was clear and that you had a great experience with us
Reply from Health Compare
Thanks so much for your kind words! We’re thrilled we could make everything clear and answer all your questions. We really appreciate your feedback
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