Banner for Health Compare

Health Compare Reviews 237

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional demeanor, making interactions pleasant and informative. Many people highlight the exceptional customer service, noting the personalized approach and the clear explanations provided. Consumers frequently describe the service as excellent, appreciating the efficiency and ease of the overall process. Reviewers are particularly impressed with the value for money, often finding better coverage or lower premiums. However, some people mentioned receiving misleading information or experiencing pushy agents.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Service

Consumers find service to be positive, with many praising the clear explanations of policies and options,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe their interactions... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting significant savings on their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have spoken with Courtney on a couple of occasions, she explained the RT Health policies comprehensively and was most efficient and friendly each time. I feel positive with changing my health fun... See more

Rated 5 out of 5 stars

Owa.W was experienced, knowledgeable, polite and easy to understand. He explained the policies in an easy manner and got me an amazing combination of hospital and extras, covering everything I need -... See more

Rated 5 out of 5 stars

Courtney was amazing. She was patient and compassionate and very thorough. So far she has made the process of changing health funds stress free for myself and my family. She listened and took all of o... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from Adam. My reason for contacting was to find a policy to suit our family, to cover only the services we needed and hopefully save some money in the process. Not only did he do all... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Insurance Agency
  3. Insurance Broker

Written by the company

At Health Compare, we believe that navigating private health insurance shouldn’t be overwhelming. That’s why we’ve made it our mission to simplify the process and support Australians with honest, expert advice tailored to their needs. Whether you're switching funds, looking to save, or just exploring your options, our friendly team is here to guide you every step of the way. We take pride in empowering individuals and families to make informed decisions with clarity and confidence. No jargon. No pressure. Just trusted support and easy-to-understand information that puts you in control. It’s about making healthcare more accessible, more human, and far less stressful. Our team has reviewed thousands of policies across leading health funds so you don’t have to. We’re not here to sell — we’re here to help you find what’s right. If that means staying with your current fund, we’ll tell you. If there’s a better option, we’ll explain why — clearly and without the fluff. Because at Health Compare, it’s not just about finding a policy. It’s about knowing someone’s in your corner. Let us help you compare with confidence.


Contact info

Compare Health plans in minutes.

Find the right cover for you and sign up online today!

4.8

Excellent

TrustScore 5 out of 5

237 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very informative

Very informative, helpful. Made things easy to understand

September 8, 2025
Health Compare logo

Reply from Health Compare

We're happy to hear that you had a smooth experience and everything was clear for you. Thank you for your positive feedback - it means a lot to us!

Rated 5 out of 5 stars

Helpful & good service

Tom was very helpful and professional. Patient to answer my questions and find me the best deal (saved about $500 pa! )

September 5, 2025
Health Compare logo

Reply from Health Compare

Thanks for your great feedback! Amazing to hear Tom helped you save about $500 a year on your health cover! Finding the best deal for you is what we're all about, and delighted we could help you save along the way!

Rated 5 out of 5 stars

Easy comparison of health insurance

Easy comparison of health insurance. Seller was very knowledgeable and flexible with my time availability. Found a better product that will save me money and improve my benefits.

September 6, 2025
Health Compare logo

Reply from Health Compare

We’re so happy we could make comparing health insurance easy for you. Our team’s here to find a plan that saves you money and improves your cover! Thank you for your 5 star review!

Rated 5 out of 5 stars

Great service

Really appreciated the quick and comprehensive review which saved me loads. Highly recommend Tom!

September 4, 2025
Health Compare logo

Reply from Health Compare

Thanks for sharing! We're happy Tom helped you compare health insurance and find the right cover at a great price. Feel free to reach out again if you need us!

Rated 5 out of 5 stars

Owa was very knowledgeable and able to…

Owa was very knowledgeable and able to answer any questions I threw at him. Definitely recommend.

September 3, 2025
Health Compare logo

Reply from Health Compare

We're happy to hear that Owa was so helpful! We appreciate your recommendation!

Rated 5 out of 5 stars

They got me a much better health…

They got me a much better health company for a better price

July 23, 2025
Health Compare logo

Reply from Health Compare

Thank you for your review! We're delighted to know you're now on a better rate and are happy with your new healthcare provider! Feel free to reach out again if you ever need to!

Rated 5 out of 5 stars

It was an enjoyable service Michael was…

It was an enjoyable service Michael was very helpful and gave us a choice and provided a much cheaper package as previously we were paying for items we would never use now we have more benefits and cheaper costs
Many thanks

September 1, 2025
Health Compare logo

Reply from Health Compare

It's so great to know that the assistance provided was helpful in finding a more suitable and cost-effective package for you! Many thanks for your positive feedback!

Rated 4 out of 5 stars

My experience with Ori was pleasant

My experience with Ori was pleasant. Very informative and did not pressure me to change Health Funds

August 29, 2025
Health Compare logo

Reply from Health Compare

We're happy to hear that your experience was pleasant and informative! We appreciate your feedback regarding the no-pressure approach. Thanks for sharing!

Rated 5 out of 5 stars

Ori was amazing explained everything…

Ori was amazing explained everything really well. Thx a lot

August 29, 2025
Health Compare logo

Reply from Health Compare

We're happy to hear that Ori provided such a great experience! We appreciate you taking the time to share your positive feedback with us, and will pass on the good word to Ori!

Rated 5 out of 5 stars

It was great to speak to 2 Australians…

It was great to speak to 2 Australians and they are absolutely great at what they do, friendly and knowledgeable. I am grateful for their help and the outcome achieved.

August 28, 2025
Health Compare logo

Reply from Health Compare

We're happy to hear that you found the team members friendly and knowledgeable. We appreciate your positive feedback!

Rated 5 out of 5 stars

Aria was amazing to deal with

Aria was amazing to deal with. Made everything easy and well explained.

August 27, 2025
Health Compare logo

Reply from Health Compare

We are happy to hear that your experience was smooth and informative! Thank you for sharing your positive feedback, we really appreciate it!

Rated 5 out of 5 stars

Fantastic help

Fantastic help. The broker clearly explained the cover and helped me to get what best suited our needs.

August 19, 2025
Health Compare logo

Reply from Health Compare

Thank you so much for your 5 star review! We're thrilled we could find you the best deal, suited to what you were after. Feel free to reach out again if you ever need further assistance!

Rated 5 out of 5 stars

Fast good quality

Listened to my needs and found the best package that was available to me at the best price.

August 25, 2025
Health Compare logo

Reply from Health Compare

We’re so happy to hear this! Listening closely and finding the right cover at the best value is what we love to do! Thank you for trusting us to guide you. We’re thrilled you found the right package!

Rated 5 out of 5 stars

Customer service you rarely experience

Five-star customer service (friendly, clear, concise and respectful)

August 25, 2025
Health Compare logo

Reply from Health Compare

Thank you so much for your kind words! We do believe great customer service should always feel friendly, clear, and respectful, so its great to hear that reflected in your experience. We’re so glad we could help, and we’ll be here anytime you need us again!

Rated 5 out of 5 stars

Great service

Great service, quick, simple, got me a great deal and were lovely to talk to.

August 20, 2025
Health Compare logo

Reply from Health Compare

Thank you for your wonderful review. That's exactly what we aim for so we really are delighted to read this. Feel free to get in touch again any time you need to!

Rated 5 out of 5 stars

Great customer service

Courtney was delightful and answered all my questions, tailoring the right plan for me.

August 19, 2025
Health Compare logo

Reply from Health Compare

We're delighted to hear you had such a positive experience! It's great to know the plan met your needs, and we appreciate your feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look