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Health Compare Reviews 237

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional demeanor, making interactions pleasant and informative. Many people highlight the exceptional customer service, noting the personalized approach and the clear explanations provided. Consumers frequently describe the service as excellent, appreciating the efficiency and ease of the overall process. Reviewers are particularly impressed with the value for money, often finding better coverage or lower premiums. However, some people mentioned receiving misleading information or experiencing pushy agents.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Service

Consumers find service to be positive, with many praising the clear explanations of policies and options,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe their interactions... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting significant savings on their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have spoken with Courtney on a couple of occasions, she explained the RT Health policies comprehensively and was most efficient and friendly each time. I feel positive with changing my health fun... See more

Rated 5 out of 5 stars

Owa.W was experienced, knowledgeable, polite and easy to understand. He explained the policies in an easy manner and got me an amazing combination of hospital and extras, covering everything I need -... See more

Rated 5 out of 5 stars

Courtney was amazing. She was patient and compassionate and very thorough. So far she has made the process of changing health funds stress free for myself and my family. She listened and took all of o... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from Adam. My reason for contacting was to find a policy to suit our family, to cover only the services we needed and hopefully save some money in the process. Not only did he do all... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Insurance Agency
  3. Insurance Broker

Written by the company

At Health Compare, we believe that navigating private health insurance shouldn’t be overwhelming. That’s why we’ve made it our mission to simplify the process and support Australians with honest, expert advice tailored to their needs. Whether you're switching funds, looking to save, or just exploring your options, our friendly team is here to guide you every step of the way. We take pride in empowering individuals and families to make informed decisions with clarity and confidence. No jargon. No pressure. Just trusted support and easy-to-understand information that puts you in control. It’s about making healthcare more accessible, more human, and far less stressful. Our team has reviewed thousands of policies across leading health funds so you don’t have to. We’re not here to sell — we’re here to help you find what’s right. If that means staying with your current fund, we’ll tell you. If there’s a better option, we’ll explain why — clearly and without the fluff. Because at Health Compare, it’s not just about finding a policy. It’s about knowing someone’s in your corner. Let us help you compare with confidence.


Contact info

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4.8

Excellent

TrustScore 5 out of 5

237 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

Information given was precise and…

Information given was precise and through.

October 2, 2025
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Reply from Health Compare

Thanks so much! We’re really glad you found the info clear and thorough, that’s what we’re all about. Helping you compare health insurance and feel confident in your choice is what we love to do.
Appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Great service

Alex was very helpful, patient with all my questions and clear in the best offer for my family. Ended up saving me money, so I'm happy!

October 9, 2025
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Reply from Health Compare

We're so glad Alex could patiently answer all your questions and help you find the best health insurance plan for your family. Delighted we could help you save money while still getting the right cover!

Rated 5 out of 5 stars

Very helpful

Very helpful

October 3, 2025
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Reply from Health Compare

Thanks so much! We’re really glad we could help. At Health Compare, our goal is to make finding the right health cover simple and stress-free, so you can feel confident knowing you’re covered so its great to know you found our service helpful!

Rated 5 out of 5 stars

Awesome easy process

Awesome easy process, knowledgeable consultants, polite and helpful.

October 3, 2025
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Reply from Health Compare

Thanks so much! We’re thrilled you found the process smooth and straightforward. Our team at Health Compare love helping Aussies find the best health cover while keeping things simple, clear, and stress-free. Glad we could make it an easy experience for you!

Rated 5 out of 5 stars

Helped us change our health cover

Was assisted by Alex. He was very helpful and knowledgable. Also very patient and cordial over the phone.

September 29, 2025
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Reply from Health Compare

Thanks so much! We’re glad Alex could help you find the right health cover. At Health Compare, we love making it easy for Australians to compare and switch health insurance with confidence, so its great to know we did that for you! Thanks again.

Rated 5 out of 5 stars

Adam made it clear and concise on what…

Adam made it clear and concise on what cover I had and what I was going to get. He was also patient and answered all questions.

September 25, 2025
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Reply from Health Compare

Thanks for the feedback! Glad Adam could make things clear and answer all your questions. Health Compare is all about helping you understand your cover with ease, so its great to know we hit the mark for you.

Rated 5 out of 5 stars

Wonderful experience

My consultant was extremely knowledgeable, polite, patient and professional, walking me through all options to compare products for me. Nothing was too much trouble as we spent an hour doing comparison.
Well done.

September 24, 2025
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Reply from Health Compare

Thank you for your kind words! We’re thrilled to hear you had a wonderful experience. At Health Compare, we’re here to help Australians compare health insurance options easily and find the best cover for their needs, so its great to know we hit the mark!

Rated 4 out of 5 stars

Easy to understand differences in…

Easy to understand differences in policies

September 23, 2025
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Reply from Health Compare

Thanks for your review! At Health Compare, we aim to make it simple for Australians to understand the differences in health cover policies. We’re glad you found our comparisons clear and easy to follow, helping you secure the best deal on your health insurance, this is what we love to hear!

Rated 5 out of 5 stars

The staff were apt and professional.

The staff were apt and professional.
The whole deal was a breeze.

September 23, 2025
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Reply from Health Compare

Thank you! At Health Compare, we pride ourselves on having a professional and helpful team, making it easy for Australians to compare and secure the best health cover. We’re thrilled your experience was a breeze and that we could help you get a great deal on your health insurance! Feel free to reach out again if you ever need to!

Rated 5 out of 5 stars

Aria was very helpful and assisted with…

Aria was very helpful and assisted with my healthcare needs. Very polite. Very professional.

September 19, 2025
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Reply from Health Compare

We're happy to hear that you received such great support! We appreciate you taking the time to share your positive experience with Health Compare!

Rated 5 out of 5 stars

All the information I needed was…

All the information I needed was supplied by a well mannered young man.

September 10, 2025
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Reply from Health Compare

We're happy to hear you had a great experience with Health Compare!

Thank you for your positive feedback!

Rated 5 out of 5 stars

Fast

Fast. Easy. Effective

September 17, 2025
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Reply from Health Compare

Delighted Health Compare could help you compare plans quick and effective! Thanks for your 5 star review!

Rated 5 out of 5 stars

Level of service

Level of service, transparency and knowledge of agent.
Customer service was exemplary…..thanks

September 16, 2025
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Reply from Health Compare

Thank you for your 5 star review! Delighted to hear you were happy with the service you received from Health Compare!

Rated 5 out of 5 stars

Amazing customer service

Courtney was amazing. She was patient and compassionate and very thorough. So far she has made the process of changing health funds stress free for myself and my family. She listened and took all of our needs into consideration when finding the best policy fit for us. I highly recommend.

September 12, 2025
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Reply from Health Compare

We are so grateful for this lovely review! Delighted to hear that you had a great experience with Health Compare, and that we could make the process stress-free when switching health funds. Thanks again for your recommendation!

Rated 5 out of 5 stars

Listen to what I needed

The assistant I talked to today was very helpful and listen to my needs, of my situation, took all I was needing into account.

September 11, 2025
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Reply from Health Compare

We love hearing reviews like this. At Health Compare, our priority is listening to your needs and helping you compare health insurance options that truly work for you. It’s wonderful to hear that you had such a great experience with us. Thank you for sharing your feedback and for your 5-star review!

Rated 5 out of 5 stars

Value for Money

I had a great experience with Compare The Market - Health Insurance. With price of everything going up -premiums. Michael was very helpful giving me more value for money overall. i have dealt with this company before and am very satisfied.

September 9, 2025
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Reply from Health Compare

Thank you for your 5 star review! Delighted Michael could help you in getting value for money. Feel free to reach out if you ever need to!

Rated 5 out of 5 stars

Excellent and Helpful advise and service

Thilini was absolutely amazing. Helped answer all of my questions and found the perfect health insurance to suit our family. She was very knowledgeable and was more than happy to help us when it suited us with no pressure.

September 8, 2025
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Reply from Health Compare

Thank you for your wonderful feedback! We’re so glad Thilini was able to provide excellent advice and help you find the perfect health insurance for your family. Our team is all about making the comparison process easy, pressure-free, and tailored to your needs. Great to hear we delivered on that!

Rated 5 out of 5 stars

Owa was fantastic

Owa was fantastic. Very happy to deal with an English speaking person.

September 8, 2025
Health Compare logo

Reply from Health Compare

Thank you for your feedback! Our goal is to make health insurance comparison simple and stress-free! We’re glad we could assist you in finding the best health cover deal!

Rated 5 out of 5 stars

Great customer service

Great customer service, explaining all claspers of insurance thoroughly

September 8, 2025
Health Compare logo

Reply from Health Compare

Thank you so much for your kind words! We’re thrilled to hear you had a great experience and that everything was explained clearly. We aim to make insurance simple and stress-free, so it’s wonderful to know we hit the mark.

Thanks again for taking the time to share your feedback!

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