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Health CompareReviews 

250
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and professional demeanor. Many highlight the exceptional customer service, noting that agents are knowledgeable, articulate, and take the time to understand individual needs, explaining policies clearly and thoroughly. The service provided is frequently described as efficient and stress-free, with people appreciating the ease of finding suitable health cover and the significant savings achieved on premiums. Reviewers are particularly impressed with the user experience, often mentioning that the process of changing health funds was made simple and clear, leading to better deals and increased benefits. The price aspect is also a strong positive, with many customers reporting substantial savings on their health insurance while securing improved coverage.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and knowledge of... See more

Service

People report positive experiences with service, often highlighting the thoroughness, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the process easy, simple, and... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting significant savings on their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have spoken with Courtney on a couple of occasions, she explained the RT Health policies comprehensively and was most efficient and friendly each time. I feel positive with changing my health fun... See more

Rated 5 out of 5 stars

Courtney was amazing. She was patient and compassionate and very thorough. So far she has made the process of changing health funds stress free for myself and my family. She listened and took all of o... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from Adam. My reason for contacting was to find a policy to suit our family, to cover only the services we needed and hopefully save some money in the process. Not only did he do all... See more

Company replied

Rated 5 out of 5 stars

Josh the consultant I spoke with was great. Was thorough and efficient. Listened to exactly what our family's needs were, and found new cover with better extras limits and also saved on our premiums.... See more


Company details

  1. Health Insurance Agency
  2. Insurance Agency
  3. Insurance Broker

Written by the company

At Health Compare, we believe that navigating private health insurance shouldn’t be overwhelming. That’s why we’ve made it our mission to simplify the process and support Australians with honest, expert advice tailored to their needs. Whether you're switching funds, looking to save, or just exploring your options, our friendly team is here to guide you every step of the way. We take pride in empowering individuals and families to make informed decisions with clarity and confidence. No jargon. No pressure. Just trusted support and easy-to-understand information that puts you in control. It’s about making healthcare more accessible, more human, and far less stressful. Our team has reviewed thousands of policies across leading health funds so you don’t have to. We’re not here to sell — we’re here to help you find what’s right. If that means staying with your current fund, we’ll tell you. If there’s a better option, we’ll explain why — clearly and without the fluff. Because at Health Compare, it’s not just about finding a policy. It’s about knowing someone’s in your corner. Let us help you compare with confidence.


Contact info

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4.8

Excellent

TrustScore 5 out of 5

250 reviews

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4.8

All reviews

(250)

229 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I almost didn’t pick up this call…

I didn’t think I would originally take the phone call when an unknown number showed up on my phone, but this time I’m glad I did. I wasn’t provided a quote on anything that they didn’t think I could receive a better deal on so I didn’t feel like my time was wasted. They helped me get new hospital cover that was way less with more benefits than what I was originally paying. Plus I added my partner and I’m only paying $20 more a week. I really appreciate the service. Thank you!

February 25, 2026
Rated 5 out of 5 stars

Highly recommend!

I had the best experience with Owa, Thank You!!
He was professional, friendly, articulate and so knowledgeable in the area of health funds. He has done all the research for me to help find a health fund which is tailored exactly to what I need, with many more benefits at no extra cost. I can’t recommend Owa and this company highly enough.

February 27, 2026
Rated 5 out of 5 stars

Efficient & Solution Focused.

Were clear in delivery of services on offer. efficient and patient. Was happy to listen to the customer and address any concerns, including offering extra tips on what I may experience from the Provider I am leaving. This takes the service up a step.

February 25, 2026
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Reply from Health Compare

Delighted Health Compare helped with your health cover needs! We appreciate your kinds words on the great service you received from our team. Feel free to reach out again when you need us!

Rated 5 out of 5 stars

Excellent Service from Adam

Excellent Service from Adam. My reason for contacting was to find a policy to suit our family, to cover only the services we needed and hopefully save some money in the process. Not only did he do all of that, he also explained everything along the way so I could make informed decisions. Never did I feel rushed, would highly recommend giving this service a go!

February 24, 2026
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Reply from Health Compare

We are so happy to hear you received excellent service from Health Compare. We're also really pleased to know we exceeded your expectations when it came to your health cover needs. We think everyone should compare, so it's great to know you would recommend our services! Thanks again for your great review, we really appreciate you taking the time to write it.

Rated 3 out of 5 stars

the person i talked to was nice and…

the person i talked to was nice and appeared helpful but when i rang the Health insurance company that he refered me to i found that he did not find me the best most suitable product and i infact saved $7 a fortnight by going direct to the company also this service only offered me 6 weeks free when the company is actually offering 10 weeks free online

February 16, 2026
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Reply from Health Compare

Thanks for your feedback, we're glad you found our team helpful.
Offers can sometimes differ, but we always aim to recommend the most suitable option based on the information provided to us. Please feel free to reach out again if you need to!

Rated 4 out of 5 stars

Very professional and knowledgeable

Very professional

February 20, 2026
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Reply from Health Compare

Delighted you found the Health Compare team professional and knowledgeable when it came to your health cover. If there's anything we could have done to have made this a 5 star review, please let us know!

Rated 5 out of 5 stars

Could understand the gentleman

Could understand the gentleman. Good clear English.

Good communication, appropriate questions and good answers.

February 16, 2026
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Reply from Health Compare

We're happy to hear you had a great experience with Health Compare! Thank you for your 5 star review

Rated 5 out of 5 stars

Courtney was so amazing

Courtney was so amazing, helpful, clear and funny. She didn’t pressure me about it, just information that saved me so much money, thank you.

February 17, 2026
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Reply from Health Compare

We're so happy to hear that you had such a wonderful and informative experience with Courtney when it came to your health cover! Thanks for choosing Health Compare!

Rated 5 out of 5 stars

I spoke with Josh who was absolutely…

I spoke with Josh who was absolutely amazing. He was very thorough and explained everything in detail with me. Josh went over everything we discussed and found me a more suitable health cover. Thanks to Josh I gained a $50 saving each fortnight. He was a great help and very friendly to talk to. Im very happy with the outcome.

February 13, 2026
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Reply from Health Compare

Thanks so much for taking the time to share your experience! We’re thrilled to hear that Josh was able to walk you through everything clearly and even better, that you’re now saving $50 each fortnight!

We’ll be sure to pass your kind words on to Josh, thanks again for your review!

Rated 5 out of 5 stars

Very helpful service very helpful

Very helpful service. Alex helped look at all options that would suit my needs. Thank you

February 11, 2026
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Reply from Health Compare

Thank you for your review! Delighted we could make things clear for you when it comes to health cover. Health compare aims to make this simple and easy for you, so its great to read your review!

Rated 5 out of 5 stars

Fast and informative

Fast and informative

February 11, 2026
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Reply from Health Compare

Thank you for your review! Delighted you found our service fast and informative at Health Compare!

Rated 4 out of 5 stars

Health compare health insurance experience

Health compare were aware of my current cover and areas I wanted to improve cover.
They had an alternative cover sorted in a few minutes and though it was dearer, the rebates and coverage was better so we changed.
The reason I didn't give them 5 stars is that I was told the process would only take 10-15 minutes but I was on the phone with them for 52 minutes.

February 9, 2026
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Reply from Health Compare

Thanks for your feedback. We’re pleased we could help you secure better cover and rebates. Apologies that the call ran longer than expected, and we really appreciate your patience. Thank you again for your review.

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