I have spoken with Courtney on a couple of occasions, she explained the RT Health policies comprehensively and was most efficient and friendly each time. I feel positive with changing my health fun... See more
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Review summary
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Reviews shaping this summary
Owa.W was experienced, knowledgeable, polite and easy to understand. He explained the policies in an easy manner and got me an amazing combination of hospital and extras, covering everything I need -... See more
Courtney was amazing. She was patient and compassionate and very thorough. So far she has made the process of changing health funds stress free for myself and my family. She listened and took all of o... See more
Company replied
Excellent Service from Adam. My reason for contacting was to find a policy to suit our family, to cover only the services we needed and hopefully save some money in the process. Not only did he do all... See more
Company replied
Company details
Written by the company
At Health Compare, we believe that navigating private health insurance shouldn’t be overwhelming. That’s why we’ve made it our mission to simplify the process and support Australians with honest, expert advice tailored to their needs. Whether you're switching funds, looking to save, or just exploring your options, our friendly team is here to guide you every step of the way. We take pride in empowering individuals and families to make informed decisions with clarity and confidence. No jargon. No pressure. Just trusted support and easy-to-understand information that puts you in control. It’s about making healthcare more accessible, more human, and far less stressful. Our team has reviewed thousands of policies across leading health funds so you don’t have to. We’re not here to sell — we’re here to help you find what’s right. If that means staying with your current fund, we’ll tell you. If there’s a better option, we’ll explain why — clearly and without the fluff. Because at Health Compare, it’s not just about finding a policy. It’s about knowing someone’s in your corner. Let us help you compare with confidence.
Contact info
Level 1, 850 Collins Street Docklands, 3008, Docklands, Australia
- 1300 861 413
- hello@health.compare
- health.compare
Compare Health plans in minutes.
4.8
Excellent
236 reviews
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Very helpful service very helpful
Very helpful service. Alex helped look at all options that would suit my needs. Thank you
February 11, 2026
Reply from Health Compare
Thank you for your review! Delighted we could make things clear for you when it comes to health cover. Health compare aims to make this simple and easy for you, so its great to read your review!
Reply from Health Compare
Thank you for your review! Delighted you found our service fast and informative at Health Compare!
Health compare health insurance experience
Health compare were aware of my current cover and areas I wanted to improve cover.
They had an alternative cover sorted in a few minutes and though it was dearer, the rebates and coverage was better so we changed.
The reason I didn't give them 5 stars is that I was told the process would only take 10-15 minutes but I was on the phone with them for 52 minutes.
February 9, 2026
Reply from Health Compare
Thanks for your feedback. We’re pleased we could help you secure better cover and rebates. Apologies that the call ran longer than expected, and we really appreciate your patience. Thank you again for your review.
Great Deal!
Courtney made this an excellent experience! She knew her job, was pleasant and extremely helpful.
The only drawback I experienced was that I had asked for them to contact me when I completed the online survey. My phone rang on two different occasions. Each time I answered it, I was hung up on straight after answering. Not good enough. So, I called straight back the 2nd time and was very annoyed. Thank heavens an apologetic Courtney answered the phone and saved the day!
February 4, 2026
Reply from Health Compare
Thanks for your feedback. We're delighted to hear you had an excellent and helpful experience with Courtney. We apologise for the technical issue you experienced, but we're glad Courtney could help you out. Thanks for taking the time to leave your review.
Knowledgeable and help full staff
January 22, 2026
Reply from Health Compare
Thanks so much for your review! We’re glad our Health Compare team could help and we appreciate you taking the time to share your experience.
The representative I had was extremely knowledgeable and helpful
The representative I had was extremely helpful and was focused on what I needed from a health fund. Very happy!
January 19, 2026
Reply from Health Compare
Thanks so much for your kind words! We’re thrilled to hear our team at Health Compare could help you find the right health fund to suit your needs!
Alex Danks provided five star customer service
Alex Danks provided lengthy, patient, thorough and friendly information & explanation throughout the entire process of my moving away from my current long-term health provider and selecting a more appropriate to my needs new provider. His efforts will also save me a significant amount of money on my monthly membership plan.
January 20, 2026
Reply from Health Compare
Thanks for the great review!
We’re glad Alex could help you find a better health provider and save you money. Thanks for choosing Health Compare.
Great Service
A good service that found a much better product for me. It takes a bit of time but it is worth it.
January 12, 2026
Reply from Health Compare
Thanks so much for your review! We’re glad Health Compare could help you find a better product. We know it can take a little time, but we’re happy to hear it was worth it!
Reply from Health Compare
Thanks for your review. We’re glad you found the information helpful and the service professional at Health Compare!
Reply from Health Compare
Thank you for your review! We’re glad Courtney was able to help and share her knowledge around your health cover needs. We’ll be sure to pass on the kind feedback!
Experienced Staff
January 12, 2026
Reply from Health Compare
Thanks for your feedback! Delighted we could help.
This was something I was intending to…
This was something I was intending to do anyway. Am very happy with the outcome. I thought it was a bit of a long process, but on reflection so much easier than beating the footpath. Very pleasant Consultant
January 12, 2026
Reply from Health Compare
We’re glad you are happy with the outcome and that our team at Health Compare could make the process easier for you!
The lady that rang me from compared…
The lady that rang me from compared health and also the one that went through all the information to find out the best health fun for me both spoke clearly and kindly. Anything I did not understand they took their time to explain.
January 12, 2026
Reply from Health Compare
Thanks for your feedback! Delighted our team could take the time to explain your options and help you compare health funds to find cover that suits you!
Great communication
Great communication, listed to my needs and found the right service for me
December 8, 2025
Reply from Health Compare
Thanks so much for the great feedback. We’re glad we could help find a plan that suits your needs. Appreciate the 5-star review!
Reply from Health Compare
Great to hear Health Compare helped you find a better deal on your health cover! If you ever need to compare again, we’re always here to help.
Reply from Health Compare
Thanks for your feedback! If there's anything we could have done to make this a 5 star review please let us know!
Reply from Health Compare
Thanks for your great review! We love making health cover easy to understand and provide all the information needed so that the choice is in your hands when it comes to your health cover! Delighted we could help you out, always here if you need us again!
Health Compare
Aria from Health Compare was knowledgeable and helpful. NIB had a good product offer for what we wanted.
December 2, 2025
Reply from Health Compare
Thanks for your 5 star review! Delighted you got your health cover sorted with Health Compare!
Better cover at lower cost
Good, informed and polite service which provided a more comprehensive policy at lower cost.
November 26, 2025
Reply from Health Compare
Thank you for your great review! Delighted we could help you save money on Health Cover. Thanks for choosing Health Compare.
misleading information provided and…
Update:
02/12/25
Discussion took place after applying online from the very same link provided by the agent.
Agent was contacted via email about discrepancy in the monthly charge amount when compared with the quote and the amount communicated after signing up. No email response received to date though prior to sign up, the agent was proactive in follow up calls/emails.
Revising the review to 1 star.
misleading information provided and agents very pushy
November 17, 2025
Reply from Health Compare
Thanks for your feedback. We’re sorry to hear you felt the information was misleading or that our follow-ups didn’t meet your expectations.
After reviewing the calls, our agent provided the correct information, sent the quote as requested, and called back at the time you nominated. You later chose to apply online yourself, and no further discussion took place.
If you’d like to review anything about your policy or need support, you can reach us anytime on 1300 359 779.
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