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Health CompareReviews 

250
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and professional demeanor. Many highlight the exceptional customer service, noting that agents are knowledgeable, articulate, and take the time to understand individual needs, explaining policies clearly and thoroughly. The service provided is frequently described as efficient and stress-free, with people appreciating the ease of finding suitable health cover and the significant savings achieved on premiums. Reviewers are particularly impressed with the user experience, often mentioning that the process of changing health funds was made simple and clear, leading to better deals and increased benefits. The price aspect is also a strong positive, with many customers reporting substantial savings on their health insurance while securing improved coverage.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and knowledge of... See more

Service

People report positive experiences with service, often highlighting the thoroughness, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the process easy, simple, and... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting significant savings on their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have spoken with Courtney on a couple of occasions, she explained the RT Health policies comprehensively and was most efficient and friendly each time. I feel positive with changing my health fun... See more

Rated 5 out of 5 stars

Courtney was amazing. She was patient and compassionate and very thorough. So far she has made the process of changing health funds stress free for myself and my family. She listened and took all of o... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from Adam. My reason for contacting was to find a policy to suit our family, to cover only the services we needed and hopefully save some money in the process. Not only did he do all... See more

Company replied

Rated 5 out of 5 stars

Josh the consultant I spoke with was great. Was thorough and efficient. Listened to exactly what our family's needs were, and found new cover with better extras limits and also saved on our premiums.... See more


Company details

  1. Health Insurance Agency
  2. Insurance Agency
  3. Insurance Broker

Written by the company

At Health Compare, we believe that navigating private health insurance shouldn’t be overwhelming. That’s why we’ve made it our mission to simplify the process and support Australians with honest, expert advice tailored to their needs. Whether you're switching funds, looking to save, or just exploring your options, our friendly team is here to guide you every step of the way. We take pride in empowering individuals and families to make informed decisions with clarity and confidence. No jargon. No pressure. Just trusted support and easy-to-understand information that puts you in control. It’s about making healthcare more accessible, more human, and far less stressful. Our team has reviewed thousands of policies across leading health funds so you don’t have to. We’re not here to sell — we’re here to help you find what’s right. If that means staying with your current fund, we’ll tell you. If there’s a better option, we’ll explain why — clearly and without the fluff. Because at Health Compare, it’s not just about finding a policy. It’s about knowing someone’s in your corner. Let us help you compare with confidence.


Contact info

Compare Health plans in minutes.

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4.8

Excellent

TrustScore 5 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

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4.8

All reviews

(250)

229 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great Deal!

Courtney made this an excellent experience! She knew her job, was pleasant and extremely helpful.
The only drawback I experienced was that I had asked for them to contact me when I completed the online survey. My phone rang on two different occasions. Each time I answered it, I was hung up on straight after answering. Not good enough. So, I called straight back the 2nd time and was very annoyed. Thank heavens an apologetic Courtney answered the phone and saved the day!

February 4, 2026
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Reply from Health Compare

Thanks for your feedback. We're delighted to hear you had an excellent and helpful experience with Courtney. We apologise for the technical issue you experienced, but we're glad Courtney could help you out. Thanks for taking the time to leave your review.

Rated 5 out of 5 stars

The representative I had was extremely knowledgeable and helpful

The representative I had was extremely helpful and was focused on what I needed from a health fund. Very happy!

January 19, 2026
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Reply from Health Compare

Thanks so much for your kind words! We’re thrilled to hear our team at Health Compare could help you find the right health fund to suit your needs!

Rated 5 out of 5 stars

Alex Danks provided five star customer service

Alex Danks provided lengthy, patient, thorough and friendly information & explanation throughout the entire process of my moving away from my current long-term health provider and selecting a more appropriate to my needs new provider. His efforts will also save me a significant amount of money on my monthly membership plan.

January 20, 2026
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Reply from Health Compare

Thanks for the great review!
We’re glad Alex could help you find a better health provider and save you money. Thanks for choosing Health Compare.

Rated 5 out of 5 stars

Great Service

A good service that found a much better product for me. It takes a bit of time but it is worth it.

January 12, 2026
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Reply from Health Compare

Thanks so much for your review! We’re glad Health Compare could help you find a better product. We know it can take a little time, but we’re happy to hear it was worth it!

Rated 5 out of 5 stars

Excellent sevice…

Very helpful and knowledgeable customer service ask for Courtney

January 13, 2026
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Reply from Health Compare

Thank you for your review! We’re glad Courtney was able to help and share her knowledge around your health cover needs. We’ll be sure to pass on the kind feedback!

Rated 4 out of 5 stars

This was something I was intending to…

This was something I was intending to do anyway. Am very happy with the outcome. I thought it was a bit of a long process, but on reflection so much easier than beating the footpath. Very pleasant Consultant

January 12, 2026
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Reply from Health Compare

We’re glad you are happy with the outcome and that our team at Health Compare could make the process easier for you!

Rated 5 out of 5 stars

The lady that rang me from compared…

The lady that rang me from compared health and also the one that went through all the information to find out the best health fun for me both spoke clearly and kindly. Anything I did not understand they took their time to explain.

January 12, 2026
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Reply from Health Compare

Thanks for your feedback! Delighted our team could take the time to explain your options and help you compare health funds to find cover that suits you!

Rated 5 out of 5 stars

Great communication

Great communication, listed to my needs and found the right service for me

December 8, 2025
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Reply from Health Compare

Thanks so much for the great feedback. We’re glad we could help find a plan that suits your needs. Appreciate the 5-star review!

Rated 5 out of 5 stars

very good

The operator was very helpful

December 10, 2025
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Reply from Health Compare

Great to hear Health Compare helped you find a better deal on your health cover! If you ever need to compare again, we’re always here to help.

Rated 5 out of 5 stars

Very informative easy to understand

Very informative easy to understand

December 2, 2025
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Reply from Health Compare

Thanks for your great review! We love making health cover easy to understand and provide all the information needed so that the choice is in your hands when it comes to your health cover! Delighted we could help you out, always here if you need us again!

Rated 5 out of 5 stars

Health Compare

Aria from Health Compare was knowledgeable and helpful. NIB had a good product offer for what we wanted.

December 2, 2025
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Reply from Health Compare

Thanks for your 5 star review! Delighted you got your health cover sorted with Health Compare!

Rated 5 out of 5 stars

Better cover at lower cost

Good, informed and polite service which provided a more comprehensive policy at lower cost.

November 26, 2025
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Reply from Health Compare

Thank you for your great review! Delighted we could help you save money on Health Cover. Thanks for choosing Health Compare.

Rated 1 out of 5 stars

misleading information provided and…

Update:
02/12/25

Discussion took place after applying online from the very same link provided by the agent.

Agent was contacted via email about discrepancy in the monthly charge amount when compared with the quote and the amount communicated after signing up. No email response received to date though prior to sign up, the agent was proactive in follow up calls/emails.

Revising the review to 1 star.

misleading information provided and agents very pushy

November 17, 2025
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Reply from Health Compare

Thanks for your feedback. We’re sorry to hear you felt the information was misleading or that our follow-ups didn’t meet your expectations.

After reviewing the calls, our agent provided the correct information, sent the quote as requested, and called back at the time you nominated. You later chose to apply online yourself, and no further discussion took place.

If you’d like to review anything about your policy or need support, you can reach us anytime on 1300 359 779.

Rated 5 out of 5 stars

Adam was awesome

A great experience with Adam he knew what he was talking about and got me value for my money. AAA service.

November 27, 2025
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Reply from Health Compare

Thanks so much for your wonderful review. Delighted you got great value for money on your health cover using Health Compare!

Rated 5 out of 5 stars

Rashmi

I would have to say the young woman by the name of Rashmi is an excellent employee of yours, giving me time to consider the option of changing my health fund and explaining everything very concisely.

November 27, 2025
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Reply from Health Compare

Thanks for sharing your experience! We’re glad to hear Rashmi took the time to explain everything clearly and support you while you considered your options.

We’re proud to have her on the team, and we’re glad she could make the process feel straightforward for you. That is our goal! Thanks again for choosing Health Compare!

Rated 5 out of 5 stars

Adam listened to my needs and found me…

Adam listened to my needs and found me a policy that suited me and my budget. Finding the right policy can be confusing but he had lots of knowledge and patience. Definitely recommend

November 27, 2025
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Reply from Health Compare

Thanks for the great review! We’re really glad Adam could walk you through everything and help you find a policy that fits your needs and budget.

Health insurance can get confusing, so we’re happy we could make it easier. Thanks for recommending Health Compare!

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