Health Click Reviews 

551
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am very happy with your service,courier is friendly polite and helpful,always! parcels always arrive on time delighted with everything

Rated 5 out of 5 stars

I stumbled upon this company whilst looking for vegan fettuccine noodles. Very difficult noodles to get hold of and expensive in other shops but saw that Health Click stocked them and at a reasona... See more

Rated 1 out of 5 stars

Awful service. Like others order was promised within 2-5 days. Supposed to have been shipped but courier has not received it. Two weeks and still waiting. Have requested refund but no response. T... See more

Company replied

Rated 1 out of 5 stars

Please don't waste your time and money, you will not receive anything from this seller. Awful experience, 0 conversation. I made order more than week ago received email from Health Click than my orde... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health and Beauty Shop
  4. Health Food Store
  5. Organic Food Store
  6. Sports Nutrition Store

Written by the company

Welcome to Health Click, your new favourite online healthy lifestyle store. We stock all of your favourite brands at the best prices so there are no excuses to not be healthy. Shop online today and start your journey to a healthier you. Thank you!


Contact info

3.9

Great

TrustScore 4 out of 5

551 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(551)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful service

Awful service. Like others order was promised within 2-5 days. Supposed to have been shipped but courier has not received it. Two weeks and still waiting. Have requested refund but no response. This company should not take money until goods are actually despatched. No telephone contact available only email, which is extremely unsatisfactory.

May 30, 2022
Health Click logo

Reply from Health Click

Hi there Lesley,

Hope you are well and thank you for taking the time to leave us a review, a member of our customer services team will be in touch to get this resolved for you right away.

All the best and enjoy the rest of your weekend
Jack

Rated 5 out of 5 stars

Healthclick for Rochester Ginger

Healthclick provide an online supply for Rochester ginger, and for the very best ginger drink, Rochester is the only name to go for. Get the dark green label rather than the black label. I've had all of the others, and for me this is the only non-alcoholic drink in town.
Healthclick pack it well, so as long as the courier doesn't launch it over the wall, it will be fine.

May 29, 2022
Unprompted review
Rated 5 out of 5 stars

try these guys their good.

Having had trouble finding this item, Healthclick had it right there in stock and at an excellent price. It lasts a long time but when I run out, they will be my first click

May 29, 2022
Unprompted review
Rated 5 out of 5 stars

First time I have used this company

First time I used this company. I ordered a large batch and after a slight mishap they very quickly corrected the delivery issue and all was fine. the products had long shelf life. Very please with their prices too, they were lower, that is why I ended up ordering so many things. Will buy from them again.

May 28, 2022
Unprompted review
Rated 5 out of 5 stars

Very pleased now!

Redoing the review I originally wrote because my parcel arrived today. Everything was there and so beautifully packed. I can see that Healthclick raised/paid the postage label on 20 March but it took until 30th to arrive. They are honest but delivery takes longer than stated at checkout. The price was really good. Glad I got the order in full albeit a bit longer wait than expected. It seems like they really do have staffing issues. But hey, who doesn't these days?!

May 27, 2022
Unprompted review
Rated 1 out of 5 stars

Order never recieved

I placed an order on the 28th March - Health Click have taken payment (over £50!), I then received a notification email to say my order has been dispatched but yet the order has never been delivered. I have tried emailing Health Click multiple times but have had no responses - warning do not use this company!

May 25, 2022
Unprompted review
Health Click logo

Reply from Health Click

Hi there Kate,

Thank you for your order and for taking the time to leave us a review. A member of our customer services team will be in touch to get this resolved for you immediately.

All the best and apologies for any inconvenience caused
Jack

Rated 3 out of 5 stars

no response from company - update

Items ordered on 16th May, order confirmed by email, courier is still saying awaiting package. No response to emails received at all but still issuing marketing emails. Update - This order has now been fulfilled today 1/6. In the meantime I was obliged to purchase the same items (at a greater price) elsewhere as it was clear that they were not going to arrive in time. I was eventually advised that they have had sickness and staffing issues, I received an apology and the items have arrived today 1/6 by my choice, they were available at the end of last week. If only this company had put some sort of rolling graphic on their website or advised of a hold up at purchase point with a more realistic delivery date or advised in the order acknowledgement email they could have saved me lots of frustration and one bad review. 1 star rating increased to 3 star rating today

May 24, 2022
Unprompted review
Health Click logo

Reply from Health Click

Hi there Katherine,

Hope you are well and thank you for taking the time to leave us a review. A member of our customer services team will be in touch to get this resolved for you immediately.

All the best and have a good day
Jack

Rated 5 out of 5 stars

Excellence

Fantastic service! Thank you very much⭐️⭐️⭐️⭐️⭐️

May 22, 2022
Unprompted review
Health Click logo

Reply from Health Click

Hi there Justina,

Thank you so much for taking the time to leave us a review, it really is most appreciated.

All the best and enjoy your products!
Jack

Rated 1 out of 5 stars

I placed my order on the 10th May and…

I placed my order on the 10th May and have not received it or any further info about dispatch.
Shipment is supposed to be 2-4 days so I've been patient.
Have emailed as I couldn't find a telephone number anywhere.
Not very pleased and won't order again unless there is a swift resolution to my email.

May 21, 2022
Unprompted review
Health Click logo

Reply from Health Click

Hi there Caroline,

Thank you for taking the time to leave us a review and we are ever so sorry that you are yet to receive your order. A member of our customer services team will be in touch to get this resolved for you immediately.

All the best
Jack

Rated 1 out of 5 stars

Awful experience. Do not buy from this business.Over three weeks to get any answer to my missing delivery.

I have finally got the rest of my order nearly a month late. They kept asking for reviews saying I had received my goods even though on the tracking it was quite clear Hermes had not received the goods never mind delivered to me. No answer to the many attempts to get them to respond. To the promise of goodwill gesture/compensation. Nothing. Will never buy from this company again. As for the condescending and misleading note that "Jack" or other sales "excecutive" writes in response, ignore it - it's copy and paste! And nobody there answers emails!

May 20, 2022
Unprompted review
Health Click logo

Reply from Health Click

Hi there Peet,

Thank you for taking the time to leave us a review and we are ever so sorry about the issues you have had with us.

A member of our customer services team will get in touch to get this resolved for you right away.

All the best
Jack

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look