HealthMarkets Reviews 

3,182
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Kevin Green has been a huge help for me. I retired early and finding health insurance has become a huge hassle with our current administration. Kevin has been able to find something I can afford.

Rated 1 out of 5 stars

I pray this company goes completly bankrupt to never resurrect! I called once to check rates for possible near future coverage; I have been constantly daily harassed with calls for several mont... See more

Rated 5 out of 5 stars

Kevin Green is very knowledgeable in finding you the right health and life insurance. And he does that in a very timely manner too.

Rated 1 out of 5 stars

Called the phone number, asked to speak to a specific agent in the Savannah, GA office who had been recommended to me. Person on phone ignored my question, just repeated "How can I help you?", when I... See more

Company details

  1. Health Insurance Agency
  2. Dental Insurance Agency
  3. Insurance Agency
  4. Life Insurance Agency

Written by the company

HealthMarkets is here to make shopping for insurance as simple as possible. Whether online or over the phone, we work to understand your unique insurance needs. Our FitScore® compares plans from more than 200 companies nationwide to provide a customized list of the right options for you. The higher the FitScore, the closer the plan is to your ideal match. And it doesn't stop there, our FitScore will continuously search the market to help ensure you always have the right coverage at the right price. We'll notify you whenever we find something better!


Contact info

3.4

Average

TrustScore 3.5 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(3,182)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Les is very knowledgeable and…

Les is very knowledgeable and informative. I appreciated his guidance when selecting a plan that is best for me.

March 12, 2021
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Reply from HealthMarkets

Thanks, Joanne! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Jennifer's the best

Jennifer did an excellent job in helping me find health insurance that was right for me!

March 11, 2021
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Reply from HealthMarkets

Happy to hear it, Kathleen! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Excellent help with Healthcare.

Carrie Hunter did a great job helping me find health insurance. She was kind and caring not only helping with my current needs but looking at my future needs as well.

March 11, 2021
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Reply from HealthMarkets

Thanks, Lillian! -HealthMarkets Corporate Team Member

Rated 4 out of 5 stars

Scott M.

Scott was very helpful and knowledgeable. However, he did mess up on the entry of my name for AARP. He titled it with my husband's name by mistake. It took an extensive phone call with AARP to correct. It left my husband feeling as though Scott does not know what he is doing.
I do want to comment on his assistant Gail. She is very unprofessional. She does not have correct knowledge on questions and cannot spell or add numbers. Also pries into personal affairs. She should go.

March 11, 2021
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Reply from HealthMarkets

Thanks for the good review! We're sorry to hear that your feedback was less than exemplary though, but thank you for sharing your tips on how we might be able to better serve you! If you have any other questions or concerns, please let us know at CustomerSupport@HealthMarkets.com! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

I want to thank Travis Hatter for his…

I want to thank Travis Hatter for his help on getting my insurance needs. He was very patient with me as we were doing this on Zoom. He also is very knowledgeable as I know zip about insurance and it is one of my least favorite things to do. Thank you again for all your assistance. I look forward to speaking with you again soon.

Sincerely,
Loretta Watson

March 10, 2021
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Reply from HealthMarkets

Insurance can be tough! But we're glad Travis was able to assist you, Loretta! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Expert level knowledge and effective communicator

The health insurance market can be very confusing, but Dee was able to explain our options clearly and simply, making it much easier to choose a plan. I was thankful to have someone with her expertise as our guide.

March 10, 2021
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Reply from HealthMarkets

We're pleased to hear it, Joe! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Sonya was great

Sonya was great, very informative and helpful. She knew what she was talking about and helped me through the process. Highly recommend

March 10, 2021
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Reply from HealthMarkets

Thanks, Eric! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Andrew is very helpful and personable

Andrew is very helpful and personable. I would recommend him to anyone who needs help with their health insurance.

March 10, 2021
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Reply from HealthMarkets

Thanks for the kind words, Lynda! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Highly recommended

Very clear, informative options for our insurance. He took the time and asked the right questions to help understand our specific needs. We had many options to choose from and were very happy with the results. We didn’t feel rushed or directed to any specific company or service but found clear choices for our benefit!

March 9, 2021
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Reply from HealthMarkets

Happy to hear we were able to help, Paula! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Laurel is Amazing

Laurel is an amazing and extremely knowledgeable insurance agent. Deserving of a 5+++ star rating! I wish we had called her a year ago! I highly recommend Laurel and Healthmarkets without reservation.

March 9, 2021
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Reply from HealthMarkets

Thanks! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

My wife and I had to sign up for…

My wife and I had to sign up for Medicare. We then stopped into Health Market Place for a supplemental plan and it was made so easy to understand the different choices. I would highly recommend.

March 9, 2021
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Reply from HealthMarkets

We're honored to have your recommendation, Paul! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Jonathon Corona was fantastic

Jonathon Corona was fantastic! Exceptionally knowledgeable and very helpful in giving me a breakdown on why my plan was right for me.

March 9, 2021
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Reply from HealthMarkets

Thanks for the review, Greg! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Darlene is a consummate professional…

Darlene is a consummate professional and very easy to work with. Clearly completely knowledgeable in her professional. She assisted me to reach an informed decision in which I am very happy. I look forward to working with her in the future.

March 9, 2021
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Reply from HealthMarkets

And we look forward to seeing you again as well, Mary! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Keaton was fantastic

Keaton was fantastic. Patient, kind, flexible, hard-working, and went the extra mile to explain and clarify whenever I needed him to do so. 10/10 would have Keaton help me again!

March 9, 2021
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Reply from HealthMarkets

We look forward to hearing from you again! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

John was excellent very professional…

John was excellent very professional very helpful very patient very knowledgeable this is my second time working with him and I love it.

March 8, 2021
Unprompted review
HealthMarkets logo

Reply from HealthMarkets

Thanks, Samira! -HealthMarkets Corporate Team Member

Rated 3 out of 5 stars
HealthMarkets logo

Reply from HealthMarkets

No problem, Estrella! Please let us know if you have any suggestions on how we can improve our services and earn that last star! You can reach us at CustomerSupport@HealthMarkets.com. -HealthMarkets Corporate Team Member

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