HealthMarkets Reviews 

3,182
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Kevin Green has been a huge help for me. I retired early and finding health insurance has become a huge hassle with our current administration. Kevin has been able to find something I can afford.

Rated 1 out of 5 stars

I pray this company goes completly bankrupt to never resurrect! I called once to check rates for possible near future coverage; I have been constantly daily harassed with calls for several mont... See more

Rated 5 out of 5 stars

Kevin Green is very knowledgeable in finding you the right health and life insurance. And he does that in a very timely manner too.

Rated 1 out of 5 stars

Called the phone number, asked to speak to a specific agent in the Savannah, GA office who had been recommended to me. Person on phone ignored my question, just repeated "How can I help you?", when I... See more

Company details

  1. Health Insurance Agency
  2. Dental Insurance Agency
  3. Insurance Agency
  4. Life Insurance Agency

Written by the company

HealthMarkets is here to make shopping for insurance as simple as possible. Whether online or over the phone, we work to understand your unique insurance needs. Our FitScore® compares plans from more than 200 companies nationwide to provide a customized list of the right options for you. The higher the FitScore, the closer the plan is to your ideal match. And it doesn't stop there, our FitScore will continuously search the market to help ensure you always have the right coverage at the right price. We'll notify you whenever we find something better!


Contact info

3.4

Average

TrustScore 3.5 out of 5

3K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(3,182)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The insurance guy from Iowa

After the phone call on speaker, my husband made the comment that he really liked the "guy from Iowa". Bill took his time and re-explained what we had talked about a few days earlier everything in very understandable terms to my husband. And Mike (nearly) never makes a positive comment, so Bill: well done!!

March 16, 2021
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Reply from HealthMarkets

Thanks, Kelly! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Dawn was a great help to me!

Dawn was a great help to me! I had no clue what I was going to do once my insurance ran out that I had with a company I took an early retirement package from. I have several more years until I receive Medicare. She explained my options and got me signed up with time to spare :) What a load off my mind!

March 15, 2021
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Reply from HealthMarkets

Happy to hear that we were able to help you, Annette! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Tiffany was great

Tiffany was great. Patient, helpful and knowledgeable about the plans. Highly recommend!

March 15, 2021
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Reply from HealthMarkets

Thanks for the recommendation! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Actual live person who was wonderful.

The woman I dealt with, Lisa, was awesome. Unfortunately the software they use had a few glitches but Lisa figured a way around the problem. Maybe it was pandemic related. But nothing was a deal breaker. She searched for the best coverage for my medications. I’m confident that I got a great deal. I kept her contact information for future use.

March 15, 2021
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Reply from HealthMarkets

Thanks so much for the good review, Jamie. We're sorry to hear about your issues, but we're happy to hear that Lisa was able to help you through them! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

David is friendly

David is friendly, knowledgeable and quick with finding a perfect match for my budget. I recommend him to anyone that doesn’t have health insurance.

March 15, 2021
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Reply from HealthMarkets

Thanks! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Smartest move we made!

Bridget really listened to what we wanted and was very good at answering our questions to make sure we got what we needed.

March 15, 2021
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Reply from HealthMarkets

Glad to hear it, Teddi! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Lisa made the experience painless

Lisa made the experience painless. She understood exactly what we were looking for and made it possible. I wasn't to sure about talking with someone from health market because I believed they were in it for themselves but after talking to Lisa my views changed for the better.

Thank you Lisa for a great experience and for helping us get exactly what we needed.

The Gallegos Family

March 14, 2021
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Reply from HealthMarkets

You're very welcome, Lisa! We're happy to have been of service to you and your family! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

The rep was super helpful and very…

The rep was super helpful and very friendly. She took her time helping me understand what everything was and what to expect.

March 13, 2021
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Reply from HealthMarkets

Thank you for the kind words, Allison! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

My experience was fast

My experience was fast, easy, and efficient!

March 13, 2021
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Reply from HealthMarkets

Thanks! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Michelle McCorkie is always so helpful…

Michelle McCorkie is always so helpful and knowledgeable..I’ve had to ask her several questions about healthcare and she always gave me prompt, precise advice.

March 13, 2021
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Reply from HealthMarkets

Thanks, Spencer! -HealthMarkets Corporate Team Member

Rated 1 out of 5 stars

If I could I would give this site 0…

If I could I would give this site 0 Stars the person did not always get back with me and I still do not have the information I need to get my policy started I do not understand why we have to work with only one person because if you have a person who is not doing their job you are stuck I really need health insurance this is very serious and I would like to believe and to feel as if that person I am working with felt the same

March 13, 2021
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Reply from HealthMarkets

Hi, Mary. We're sorry to hear about your experience. Are you still having trouble getting a hold of your agent? Please let us know if you need assistance. You can reach us at CustomerSupport@HealthMarkets.com. -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Evan King is an outstanding individual!

Evan King is an outstanding individual. He took the time to explain in detail our policy.
Evan took the time to meet with me at #shapiros INDY. After we set our plan, I felt a
sign of relief. In these times Evan stood out of a sea of agents. Not to mention I got to introduce him to INDYS finest delicatessen.

Best regards, SarahBeth

March 13, 2021
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Reply from HealthMarkets

Thanks, Sarah! -HealthMarkets Corporate Team Member

Rated 1 out of 5 stars

Agent that I deal with or did lost me…

Agent that I deal with or did lost me because of continues to call when he calls me and stayed call me when you get a chance

March 13, 2021
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Reply from HealthMarkets

Hi, Brett. We're sorry to hear about your experience. We'd like to know if there's anything we can do to assist you. You can reach out to us at CustomerSupport@HealthMarkets.com. Thank you. -HealthMarkets Corporate Team Member

Rated 4 out of 5 stars
HealthMarkets logo

Reply from HealthMarkets

Happy to hear it, Brenda. Please let us know if there's anything we could've done to improve your service. You can email us at CustomerSupport@HealthMarkets.com. We'd love an opportunity to earn that last star! -HealthMarkets Corporate Team Member

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