HealthMarkets Reviews 

3,182
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Kevin Green has been a huge help for me. I retired early and finding health insurance has become a huge hassle with our current administration. Kevin has been able to find something I can afford.

Rated 1 out of 5 stars

I pray this company goes completly bankrupt to never resurrect! I called once to check rates for possible near future coverage; I have been constantly daily harassed with calls for several mont... See more

Rated 5 out of 5 stars

Kevin Green is very knowledgeable in finding you the right health and life insurance. And he does that in a very timely manner too.

Rated 1 out of 5 stars

Called the phone number, asked to speak to a specific agent in the Savannah, GA office who had been recommended to me. Person on phone ignored my question, just repeated "How can I help you?", when I... See more

Company details

  1. Health Insurance Agency
  2. Dental Insurance Agency
  3. Insurance Agency
  4. Life Insurance Agency

Written by the company

HealthMarkets is here to make shopping for insurance as simple as possible. Whether online or over the phone, we work to understand your unique insurance needs. Our FitScore® compares plans from more than 200 companies nationwide to provide a customized list of the right options for you. The higher the FitScore, the closer the plan is to your ideal match. And it doesn't stop there, our FitScore will continuously search the market to help ensure you always have the right coverage at the right price. We'll notify you whenever we find something better!


Contact info

3.4

Average

TrustScore 3.5 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(3,182)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alex is absolutely awesome he really…

Alex is absolutely awesome he really cares about the service he provides. Alex is professional, courteous & kind. He goes above & beyond to satisfy your needs. I wish there were more individuals like him caring for the elderly & their families . A true asset to the HealthMarkets Industry. Thank You Alex. John Cleary & Mrs Barbara Cleary.

March 19, 2021
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Reply from HealthMarkets

No problem! -HealthMarkets Corporate Team Member

Rated 4 out of 5 stars

Ned is a great agent.

Working with Ned was a pleasure. He does all work, then explains everything you need to know and also the answers to questions that may or may not make sense. Over all this was a great experience, now hoping everything else goes just as smooth. Thank you Ned !
My NAME is Brenda..... NOT Christine

March 19, 2021
HealthMarkets logo

Reply from HealthMarkets

You're welcome, Christine! Thanks for the review. Please let us know if there's anything we can do to earn that last star! You can send us feedback to CustomerSupport@HealthMarkets.com. -HealthMarkets Corporate Team Member

Rated 1 out of 5 stars

Debacle

I was told one thing by the agent only to find out that things were different with the set-up of my monthly premiums. Don't know now if I even have coverage and if premiums are going to be deducted from my bank account which I don't prefer.

March 19, 2021
Unprompted review
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Reply from HealthMarkets

Hi, David. We're sorry to hear about your experience. Have you been able to get back in touch with your agent to find out any further details? If you're still looking for assistance, please let us know at CustomerSupport@HealthMarkets.com. Please leave your name, contact information, and a brief summary of how we may help you, and we can look in to this matter a bit more for you. -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

never thought i would've been in a…

never thought i would've been in a situation when i needed to shop for health insurance. Dave made it so easy and painless. i just want to thank him for a great experience.

thanks Dave,
Anna W.

March 18, 2021
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Reply from HealthMarkets

You're very welcome, Anna. -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Fabulous job

Same did a great job listening to what I needed and researched to be sure my doctors were on the plan I selected. Very helpful.

March 18, 2021
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Reply from HealthMarkets

Thanks, Joanna! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Mr Nelson

Mr. Nelson made sense out of a confusing situation. He was patient and slowly explained everything along the process. We are looking forward to working with him with our medicare needs in the fall. Dave & Cindy Johnsen

March 18, 2021
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Reply from HealthMarkets

We look forward to seeing you again, David! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Nicole Whitener is my healthcare agent…

Nicole Whitener is my healthcare agent and she was amazing. She helped me change my policy to one that better suited my needs and budget. She was very efficient and answered all of my questions and made recommendations on things that I was unsure about. I’m so glad that I got the opportunity to meet her because not only is she a professional knowledgeable insurance absent she also so kind and funny ! My stressful day turned around quickly as soon as I reached out to her and she immediately responded. If all customer service professionals had her work ethic and attitude I think people would stop putting off important things due to the dreadful task of dealing with the many people out there providing customer service. I will be referring anyone I can to her and have already stoped a stranger at the pharmacy to pass along her contact info. Nicole is clearly a leader in her industry ! Thank you again for everything !

March 18, 2021
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Reply from HealthMarkets

Thank you for writing such a thoughtful review, Shawna! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Cindi Teague was great

Cindi Teague was great, VERY professional, she was both kind and courteous. She explained everything to me in detail and was patient and understanding in all my needs. On a scale of 1-10 she was a 15😀

March 17, 2021
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Reply from HealthMarkets

Wow, Cindi sounds awesome, Jai! Thanks for the kind words. -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Sam Browman has been a excellent source…

Sam Browman has been a excellent source for me since the day I had to look for medical for myself after losing my job. He explained everything in terms I could understand. After getting a affordable medical insurance, also turned to Sam Browman to help me find Life Insurance. Just like with the medical he help me get a excellent life insurance. Sam is professional and has a vast of knowledge. Thank you.

March 17, 2021
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Reply from HealthMarkets

We're sorry to hear about your situation, Tonia, but we're glad to hear that Sam was able to alleviate some of your concerns. Thanks for the review. -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Kristen Skinner in the Jenks

Kristen Skinner in the Jenks, OK office is the person you want to talk to in the Tulsa area, she's phenomenal!

March 17, 2021
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Reply from HealthMarkets

Thanks, Tony! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

She’s amazing

She’s amazing. I couldn’t have done this without her. I recommend her.

March 17, 2021
HealthMarkets logo

Reply from HealthMarkets

Thanks, Christine! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

We loved Tyler

We loved Tyler. He answered all of our questions and very personable. Was easy to get a hold of and always returned calls.

March 17, 2021
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Reply from HealthMarkets

Tyler's customer service abilities are second to none. We are honored to have your recommendation, Rickey! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

the plan is as your rep

the plan is as your rep. said it would be at the price he told me it would be thankful to him

March 17, 2021
HealthMarkets logo

Reply from HealthMarkets

Thanks for the kind words, David! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

I had a problem and David solved it

I had a problem and David solved it. He didn't have to sell me.
David is vey versed in his product knowledge

March 17, 2021
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Reply from HealthMarkets

Our agents pride themselves on their expertise. Thank you for sharing an example of David utilizing his to help you, Alfred! -HealthMarkets Corporate Team Member

Rated 5 out of 5 stars

Evelyn is a wonderful agent and she…

Evelyn is a wonderful agent and she really helped me with all the decisions and choices in navigating the medicare system. Thank you Evelyn!

March 16, 2021
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Reply from HealthMarkets

Happy to hear it, Jayne! -HealthMarkets Corporate Team Member

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