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Review summary

Created with AI, based on recent reviews

Looking at 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and caring approach, highlighting their knowledge and ability to explain procedures clearly. The service is frequently described as excellent, efficient, and quick, with many appreciating the painless and effective treatment received. People also find the booking process very easy, often securing appointments quickly and experiencing a smooth overall user journey. Reviewers are particularly satisfied with the product, noting significant relief and improved hearing after their visits. The overall user experience is consistently positive, with many customers expressing their intention to return and recommend the company to others.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the friendly, professional,... See more

Booking process

Users describe positive interactions with the booking process, highlighting its ease and efficiency. Many... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, quick, and painless.... See more

Product

Reviewers express high satisfaction with the product, particularly highlighting the immediate relief and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My hearing in one ear stopped suddenly and that was a day before the weekend! Called at 9am - seen at 1pm, and hearing painlessly restored very quickly. Definitely recommend for a service that is so p... See more

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

This was my second visit for treatment. Having been well satisfied with every aspect of my visit, I decided to return after suffering a blocked ear in the past few days. Initial contact online resulte... See more


Company details

  1. Hearing Aid Store
  2. Deaf Service
  3. Hearing Aid Repair Service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info


4.9

Excellent

TrustScore 5 out of 5

788 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very welcoming

Very welcoming, warm, personable, explained everything about the procedure, didnt wait long at all. Thanks!

November 17, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

5 ⭐️⭐️⭐️⭐️⭐️

Seamless from start to finish! Booking process was simple, staff are attentive, helpful and so knowledgeable. Wouldn’t go anywhere else.

November 14, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Easy online booking and great communication. The procedure was clearly explained and undertaken in a competent professional manner in no time at all.
Wouldn’t hesitate to recommend the services of the Newark branch to anyone.

November 12, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Very good service

Very good service. Quick and efficient removal of ear wax that completely restored my hearing. Good work!

November 11, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Friendly and efficient

Called on the Monday. Appointment on the Tuesday. Really friendly staff. Did my ear and hearing test within 10 mins. Very impressed.
Been using this company for a few years and never had any issues. Would recommend 100%.

November 11, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I can now hear my young grandchildren.

Deafness through a build-up of ear wax is quite disabling, especially if my young grandchildren wish to be heard. Hear4U slotted me a convenient appointment and within minutes my hearing was restored. Thank you.

November 5, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

After 6 weeks of blocked hearing Donna…

After 6 weeks of blocked hearing Donna was able to quickly and painlessly suction the wax out. I was so relieved and impressed that I would recommend the service, particularly if you had experienced difficulty with the procedure elsewhere. I hadn’t expected such a quick and painless result. Thank you so very much!

November 4, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

The staff were extremely helpful even…

The staff were extremely helpful even helping me get my mum who is disabled from the car into their premises and then back out again.

October 28, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Great service, no complaints

Have been to the Hinckley branch a few times but this was my first visit to the Leicester one.
Great service, all on time and the procedure was completed in approximately 5 minutes. Won't hesitate to use again.

October 27, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Appointment made via phone

Appointment made via phone. Quick response. Nice clean shop/clinic. Friendly staff. Booked for both ears but only needed one clearing so not charged for both.
Would definitely recommend.

October 29, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Fantastic service

From start to finish everything was brilliant. Everything explained ,cameras before treatment and after treatment. Will be recommending to other people and will be using again .fantastic service.

October 27, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

brilliant service

they were brilliant in squeezing me in quickly and lovely receptionist and speedy treatment - great service and the relief was brilliant

October 24, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Telephone contact: 07966 464861


Telephone contact:
Very clear and informative
Reception;
Very welcoming and informative
Treatment:
Procedure explained in detail with clear video links during the process
Overall a very professional and positive experience
Thank you

October 22, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Friendly

Friendly, polite, and get a good job done on the price is reasonable

October 20, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Relief at last! Thank you

Explained and dealt with the whole process with consideration and patience, I felt quite at ease. The relief of having wax buildup removed was incredible, able to hear properly after weeks of struggling, thank you. Highly recommend.

October 17, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

First time at this place

First time at this place.
My ear was completely blocked, was a bit painful during the process….once ear was clear, could see that this was because the stuck wax had been there that long that it had turned black and totally solid 😬.
She was very careful, it just happened to be stuck in an awkward part of the ear.
Thanks, will use again…..if ever needed 😊

October 16, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Always get first class service

Always get first class service. As soon as walk in your met with very friendly staff & they make the whole experience great & get great results. Would highly recommend

October 14, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Excellent service and good value

Very easy to book appointment by phone. Excellent service, very efficient. Had earwax removed from both ears by water quickly and painlessly. Whole appointment no longer than 15 minutes. Well worth it and now no more irritating feedback in my hearing aids!

October 13, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

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