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Review summary

Created with AI, based on recent reviews

Looking at 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and caring approach, highlighting their knowledge and ability to explain procedures clearly. The service is frequently described as excellent, efficient, and quick, with many appreciating the painless and effective treatment received. People also find the booking process very easy, often securing appointments quickly and experiencing a smooth overall user journey. Reviewers are particularly satisfied with the product, noting significant relief and improved hearing after their visits. The overall user experience is consistently positive, with many customers expressing their intention to return and recommend the company to others.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the friendly, professional,... See more

Booking process

Users describe positive interactions with the booking process, highlighting its ease and efficiency. Many... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, quick, and painless.... See more

Product

Reviewers express high satisfaction with the product, particularly highlighting the immediate relief and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My hearing in one ear stopped suddenly and that was a day before the weekend! Called at 9am - seen at 1pm, and hearing painlessly restored very quickly. Definitely recommend for a service that is so p... See more

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

This was my second visit for treatment. Having been well satisfied with every aspect of my visit, I decided to return after suffering a blocked ear in the past few days. Initial contact online resulte... See more


Company details

  1. Hearing Aid Store
  2. Deaf Service
  3. Hearing Aid Repair Service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info


4.9

Excellent

TrustScore 5 out of 5

788 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Just Super Service

This was my first time visiting Hear4U. From the beginning they were welcoming and friendly. I went as I could not hear anything out of my left ear due to a build up of wax. As soon as I entered the examination room I was put at ease. The procedure was explained to me in detail and I had lots of time to ask any questions. I would not hesitate to recommend this company (in fact I already have to others!) and will definitely be going back when needed. Thanks Roger (I hope I’ve remembered his name right) he was absolutely amazing and so kind and patient as well as knowledgable.

October 10, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Highly recommend

I have visited several clinics for wax removal, but this was easily the best.
Very pleasant and efficient.
I have already recommended you to friends.
Steve H.

October 10, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Wax Removal

My visit on the 3rd October was my second visit to Hear4U - Hinckley. As before the welcome, care and explanation was swift and excellent.

October 3, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I was recommended Hear4U from a work…

I was recommended Hear4U from a work colleague to clean out the wax in my ear. They did a brilliant job and what a difference it has made to my hearing

October 8, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Friendly & Helpful

First time having ear wax removed, booked online. Sophia & Lamima were friendly and helpful. Will use again if needed in future. Thanks :)

October 6, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Very Happy

Roger was fantastic and explained everything and all went very well. Natalie was great and efficient on reception. I would certainly recommend.

October 2, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service all round

Very fast booking system online got in next day..on arrival very friendly receptionist….straight forward no waiting..Lamima removed all wax from my ear in minutes. I would recommend hear4 u in Rothwell

October 2, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I managed to get an appointment for the…

I managed to get an appointment for the following day. Richard who saw me talked through the procedure and kept talking to me throughout which put my mind at ease. Very nice and clean shop, i would thoroughly recommend Richard and this company as being very professional and left feeling great. Thank you so much

September 26, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great Service!

Been a few times. All the staff are very friendly and professional. I would highly recommend!

October 1, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly and professional

September 29, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Thank you

Thank you. The service was on top level.Satff was very friendly.Make me feel welcome from first second. Dr.Roger Stokes is a top professional.He did his job quckly,painlessly and very carefully. Yoe are the best! Thank you,Hear4U!

September 25, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

So impressed with Hear4you leicester

So impressed with Hear4you leicester. Always friendly and always professional! Super staff and special shout out to Donna. Relaxing experience with great people. Thank you 😊

September 24, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Ear syringing

Went to hear 4 u for what is now a regular appointment for ear irrigation,but having said that the staff are brilliant and thorough and you know everything is going to be solved in a nice calm professional way.wouldnt hesitate to recommend this service.Danny Weir

September 19, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service from this cinic

For someone who often suffers from impacted ear wax build up, I am so grateful for this Hear4U clinic. I enter the clinic hearing barely a thing and leave it to a symphony of sound. The staff are brilliant and the nurse always makes sure the wax removal process is as comfortable as possible.

September 17, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Wax Removal

Having previously been treated by Hear4U I had no hesitation in rebooking for wax removal. Once again their professionalism and friendliness made the experience relaxing and their use of a camera to explain the before and after was very reassuring.

September 16, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

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