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Review summary

Created with AI, based on recent reviews

Looking at 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and caring approach, highlighting their knowledge and ability to explain procedures clearly. The service is frequently described as excellent, efficient, and quick, with many appreciating the painless and effective treatment received. People also find the booking process very easy, often securing appointments quickly and experiencing a smooth overall user journey. Reviewers are particularly satisfied with the product, noting significant relief and improved hearing after their visits. The overall user experience is consistently positive, with many customers expressing their intention to return and recommend the company to others.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the friendly, professional,... See more

Booking process

Users describe positive interactions with the booking process, highlighting its ease and efficiency. Many... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, quick, and painless.... See more

Product

Reviewers express high satisfaction with the product, particularly highlighting the immediate relief and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My hearing in one ear stopped suddenly and that was a day before the weekend! Called at 9am - seen at 1pm, and hearing painlessly restored very quickly. Definitely recommend for a service that is so p... See more

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

This was my second visit for treatment. Having been well satisfied with every aspect of my visit, I decided to return after suffering a blocked ear in the past few days. Initial contact online resulte... See more


Company details

  1. Hearing Aid Store
  2. Deaf Service
  3. Hearing Aid Repair Service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info


4.9

Excellent

TrustScore 5 out of 5

788 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was treated with respect and the…

I was treated with respect and the treatment was excellent Debbie was great. I now can hear again 😊😊

September 16, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I was seen promptly by a friendly and…

I was seen promptly by a friendly and efficient lady who explained everything clearly about what was going to happen and answered my queries clearly.
Many’s thanks,

September 15, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

We were treated well

We were treated well. My husband was very glad to have his hearing back. My daughter and I were really pleased with both the staff who attended us. Very friendly and helpful. A lovely environment. Was offered a drink while I waited for my husband accompanied by my daughter. Great service.

September 11, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Excellent service

Excellent service.
Nice friendly staff and relaxing surroundings.
Everything explained and procedure carried out quickly .
Shall certainly use HEAR4U-ROTHWELL again.

September 9, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Lovely staff and mum was made to feel…

Lovely staff and mum was made to feel comfortable when having ear wax removed. Roger was absolutely lovely. Would recommend highly

September 8, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I visited Hear 4U Leicester to have wax…

I visited Hear 4U Leicester to have wax removal and found them to be very informative.

The service was very friendly and the procedure was carried out with information throughout and very efficiently.
I can now hear again!!

Thank you and well done Donna!

September 4, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Heasr4U Team

Rated 5 out of 5 stars

Excellent service from hear4u

Excellent service from hear4u. Compassionate and competent is what you want and “dynorod Donna” didn’t give up :-)

September 3, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Heasr4U Team

Rated 5 out of 5 stars

First class experience

First class experience. I was genuinely shocked by how blocked up my ears were and what came out ( what a glamorous review 😀). Would definitely recommend unreservedly if any hearing issues.

August 29, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I booked to have wax removed from my…

I booked to have wax removed from my left ear. My consultant was named Roger, he was very polite and informative. He talked me through the options available of water or suction for the removal. He advised the latter and did a very good job, explaining each step of the process to me. I would highly recommended Hear4u Hinckley Road Leicester, and my consultant Roger.

August 27, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service

Great service, fast and efficient in the removal of my ear wax. All staff members were friendly and welcoming.
High recommended.

August 28, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Experiencing ear discomfort I made an…

Experiencing ear discomfort I made an appointment on a Tuesday evening for 0930 the following day! Super patient care and great explanation of the issue. Thank you

August 27, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Was made to feel at ease

Was made to feel at ease. Procedure explained throughly, and was asked throughout procedure if I was ok. Very nice surroundings and made to feel comfortable.

August 22, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Good all round Experience.

All staff were extremely welcoming, polite and cheerful. It was my first appointment with Hear4U, Hinckley and I was put at ease as soon as I entered the clinic.
The lady that treated my ears explained what would happen and also told me exactly the process that would be undertaken.
From my experience I would certainly recommend Hear4U, Hinckley.

August 20, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Had an immediate requirement as my…

Had an immediate requirement as my hearing went over night due to an infection. I was booked in straight away. The team couldn’t have been more helpful. Have used Hear 4 U for a good few years now and they have always been exceptional.

August 18, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Very high recommendation!

The lovely ladies on reception are always very friendly and helpful. Donna is lovely and very professional, I would highly recommend going there. I've never had any issues health-wise after each time I've had my ears microsuctioned.

August 12, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Super service

An appointment was made very quickly. The receptionist(s) were helpful and thorough. The practitioner explained the procedure very thoroughly and the job was done with a no minimum of fuss. Excellent.
Brian

August 12, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. From booking an appointment to customer care/service. Harriett was excellent. The ear wax was removed without any problems and I left satisfied.
but I did not have a pleasant experience the previous time I had this done approx 6months ago

August 8, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 1 out of 5 stars

The food seems to have gone downhill

The food seems to have gone downhill. You order and literally within minutes the food is with you . Looks and taste like it's been hanging around for a while waiting to be ordered..

August 5, 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Good afternoon Mr Rutland,

It appears that you have left this review in error. As this is not relvevant to Hear4U.

Kind regards,

Emma Grogan
Business Development Manager

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