There was an issue with the connector on the receiver wire. There was a lack of clarity in the type of connector when I ordered it and they refused to allow a return and I got no refund.
Company replied
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There was an issue with the connector on the receiver wire. There was a lack of clarity in the type of connector when I ordered it and they refused to allow a return and I got no refund.
Company replied
First time using and won’t be the last. Mom managed to break the received on her hearing aid which is an older model and I struggled to find a replacement. Hearing aid accessories had it in stock and... See more
1 st class service, I sent an email to advise that my delivery was overdue, the company checked with Royal Mail who could not provide any tracking information so Hearing Aid Accessories sent a rep... See more
Company replied
Anchors did not fit my Phonak speaker wire. The hole in the anchor cable through which the speaker wire must go was far too big, with the result that the anchor simply floats around. This result... See more
Company replied
Hearing Aid Accessories is one of the UK's leading online stores for Hearing Aid Accessories, we buy direct from the manufacturers meaning we get our products for as cheap as possible resulting in great savings for our customers!
Hinckley Road 227, LE3 0TG, Leicester, United Kingdom
No history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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The part I requested was obsolete, hearingaidacessories helped me find the new part and got it to me the next day. Back in business in 24 hours. Works perfectly. Good price too. Thanks very much.
Excellent customer service great kit everything I needed
Will use again
I have been a proud hearing aid user for the last two years but when I saw Rose Ayling-Ellis bling up her hearing aids for her Paso on Strictly I started looking for something similar.
I ordered the Deaf Metal star earrings and I LOVE them!!!!! The idea is genius and the holster on the hearing aid is so clever, because it’s made from silicone it can stretch over most heating aids. You could probably hang any charm from it as well with the right clasp fitting. I only wear one as they are a bit too expensive for two. But I think two is a bit over kill anyway so I was happy with wearing one. The earrings also act as a safety chain as well, particularly with wearing masks if my hearing aid is pulled off for any reason it won’t drop on the floor as it’s secured in my ear lobe by the stud. Only wish there were even more designs to chose from, but I will definitely be buying more to match outfits for going out or just to work! More products like this please!!!!
Very helpful with good knowledge of products. Explained the product I was looking for. Sent links to help me order what I was looking for. Thank you.
The receivers that I ordered were exactly as described, the cost was competitive and delivery was as promised.
I would certainly recommend this supplier.
I struggled to find these domes for my hearing aids but they had plenty at a reasonable price and delivered promptly without any fuss. Good to do business with you, Thank you I will come back again.
Product exactly as expected and it’s so good to know that you are there. I have found it very difficult to get these vital accessories from the NHS audiology service (owing to the pressures they are under due to Covid no doubt.) Realising I can get these products from you is very reassuring.
Postage took longer than expected, but I suspect you can’t do anything about that.
Thankyou so much for the very prompt service.
You kept me informed when my order was dispatched and on its way to me.
Keep up the Excellent work
Had a slight issue with the order as it had not arrived so I email and got a very nice reply back straight away saying that they were sorry and would resend order, they did and it came 2 days later. What a great service and will be using them again.
First class
The web site suggested I was ordering 8 disks and I only received 1 disk with 8 filters. This needs to be made clearer on the web site
Excellent attention and assistance from Joy and others. For any future hearing aid accessory that I require in the future will be from this Company
First time of dealing with Hearing Aid Accessories, item ordered as shown in stock but when order went through got advised out of stock, however swift email sent and goods arrived on time, in perfect condition and good price, well recovered.
I thought the service given was excellent in every way. All my enquiries about the product were answered thoroughly. My discount was applied very quickly.
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