Avoid if you like the pricing of all elements of the cost to be simple. The company shows some parts of the cost including VAT and others excluding
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See what reviewers are saying
First time using and won’t be the last. Mom managed to break the received on her hearing aid which is an older model and I struggled to find a replacement. Hearing aid accessories had it in stock and... See more
1 st class service, I sent an email to advise that my delivery was overdue, the company checked with Royal Mail who could not provide any tracking information so Hearing Aid Accessories sent a rep... See more
Company replied
Anchors did not fit my Phonak speaker wire. The hole in the anchor cable through which the speaker wire must go was far too big, with the result that the anchor simply floats around. This result... See more
Company replied
Company details
Written by the company
Hearing Aid Accessories is one of the UK's leading online stores for Hearing Aid Accessories, we buy direct from the manufacturers meaning we get our products for as cheap as possible resulting in great savings for our customers!
Contact info
Hinckley Road 227, LE3 0TG, Leicester, United Kingdom
- 01455 245749
- sales@hearingaidaccessories.co.uk
- hearingaidaccessories.co.uk
2.3
Poor
205 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic experience
Fantastic experience, top ratong: quick, well packed, new original item, vero good price... what else?
October 2, 2020
Unprompted review
Got there in the end.
After the first order was lost in the post i contacted Hearingaid accessorie and a lady called Joy sorted everything out.
She sent my order to me first class post
October 1, 2020
Unprompted review
Ordering was simple and the goods…
Ordering was simple and the goods arrived very quickly.
September 30, 2020
Unprompted review
These are just great
These are just great, clean and disinfect at the same time, I had been looking for such fora long time without success. Just try.
September 25, 2020
Unprompted review
Quick service and good price
Quick service and good price, thank you very much
September 21, 2020
Unprompted review
Excellent company
Very pleased with the service of this company. The hearing aid batteries I had ordered arrived quickly and the price was very good.
Margaretha Linggard.
September 16, 2020
Unprompted review
Reply from Hearingaidaccessories
Hi Margaretha, I think you may have us confused with another company as we don't sell hearing aids on our website, just the accessories. I am sorry to hear you have not received the service you require with the other company.
Joy, Hearing Aid Accessories
The seller refused to provide a…
The seller refused to provide a tracking number, despite its availability.
September 14, 2020
Unprompted review
Reply from Hearingaidaccessories
Hi Dmitrii P. Thank you for putting in your review. I sent you a message regarding your order on 25th August in response to your original request for the tracking number. I explained this was an error on behalf of Royal Mail and the tracking number was unavailable to me at that time. Which meant I was unable to pass this to yourself. I am sorry that this error occurred, hopefully all is well with your order.
Regards
Joy, Hearing Aid Accessories
Excellent all around
I wasn't sure how the coronavirus would affect international shipping (from the UK to the US), but this arrived at the very beginning of the estimated delivery date range. The box was tightly wrapped, and the factory-wrapped COM-DEX box inside was securely cushioned. The device is as-advertised.
September 11, 2020
Unprompted review
Reply from Hearingaidaccessories
Hi, Don. Thank you very much for your review. I am glad to hear it arrived safe and sound. Joy, Hearing Aid Accessories
E xcellent service
September 11, 2020
Unprompted review
Reply from Hearingaidaccessories
Hi Mr Dawkins, your comments a very appreciated. thank you. Joy , Hearing Aid Accessories
Reply from Hearingaidaccessories
Hi, Christopher. It's great to see your order arrived quickly and is working well. Thank you for your review. Joy, Hearing Aid Accessories
Great company
The company were easy to deal with and the item came very quickly. If I had any problems (which I didn't) their customer service support was easily available. Great job
September 10, 2020
Unprompted review
Reply from Hearingaidaccessories
Hi, Julie. Thank you so much for ordering with us and for your kind comments about our customer service, it is very much appreciated. Joy, Hearing Aid Accessories
Perfect Customer service from…
Perfect Customer service from Hearingaidaccessories.
Great comunication, fast shipping and good prices.
Thanks.
Dimitri T.
September 9, 2020
Unprompted review
Reply from Hearingaidaccessories
Thank you for leaving us this review Dimitri. I am glad to see all arrived well and you were happy with our service. Joy, Hearing Aid Accessories
What a fantastic product it says what…
What a fantastic product it says what it does on the tin it’s comfortable it works it just works love it..... And it’s the only thing that I can wear and sleep in As it is so comfortable
September 7, 2020
Unprompted review
Reply from Hearingaidaccessories
Hi Alison. Your feedback is very much appreciated and I am very pleased to see the product helped you. Joy, Hearing Aid Accessories
Reply from Hearingaidaccessories
Thank you very much for your review. Fantastic to see your happy with the service. Joy, Hearing Aid Accessories
Reply from Hearingaidaccessories
Fantastic to hear the product you ordered suited you well, your review is greatly appreciated. Joy, Hearing Aid Accessories
Fast, hassle free service
Fast, hassle free service with good communication. Item arrived on time and well packaged.
August 14, 2020
Unprompted review
Reply from Hearingaidaccessories
Thank you for your 5 star review, were very pleased to hear you had a great service. Joy, Hearing Aid Accessories
There are now so many choices for…
There are now so many choices for spares for so many different models and that makes it difficult to navigate the site and make correct purchases.
August 13, 2020
Unprompted review
Reply from Hearingaidaccessories
Hi Martin, I can completely understand as there're so many spare parts now available which is great but can also be confusing. We do have expert advice which is readily available. If you would like more help when choosing your parts please feel free to contact us on either 01455 245749 or sales@hearingaidaccessories.co.uk. Joy, Hearing Aid Accessories
Easy to order & quick delivery.
August 10, 2020
Unprompted review
Reply from Hearingaidaccessories
Great to hear your order arrived quickly, thank you for your comment. Joy, Hearing Aid Accessories
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