I visited The Hearing Center for war wax removal. The first thing I noticed was how clean and comfortable the waiting area was. I was walmly greeted by Sue, she put me at ease straight away. She br... See more
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Location
Switch locationThe Hearing Centre, 1a Markey Street, LE65 1AF Ashby-de-la-Zouch, England, GB
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See what reviewers are saying
From start to finish, at every appointment I've had, I have been extremely impressed with the service I have received. Leanne is so lovely, very professional and very friendly. She explains ever... See more
Company replied
Had over 20 years of wax build up in one ear following a brain operation and fearful of messing around with my ears. I’ve been feeling really unwell the last few months and lost some hearing, a quick... See more
Company replied
I have had a number of appointments with the Hearing Centre and everyone has been very efficient and helpful and I would recommend them totally. They are friendly and welcoming and it is a clean and c... See more
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Company details
Written by the company
The Hearing Centre was established in 2008 as an independent specialist hearing and tinnitus centre. We pride ourselves on offering our clients access to every manufacturer of hearing device on the market and consistently keep up to date with the latest and greatest advances in hearing technology. Our expert team of Audiologists provide you and your family with the highest level of personal care. Whatever your hearing loss, budget, or style we are confident we can help you find the perfect solution.
Contact info
The Hearing Centre, 1a Markey Street, LE65 1AF, Ashby-de-la-Zouch, England, United Kingdom
- 01530 234 284
AMAZING EXPERIENCE
I visited The Hearing Center for war wax removal. The first thing I noticed was how clean and comfortable the waiting area was.
I was walmly greeted by Sue, she put me at ease straight away. She briefly went through some things with me and told me who would be performing the procedure.
Helen performed the ear wax removal and she was simply amazing. She was kind, caring, but above all else she was one of the nicest people I could ever wish to meet. She explained everything to me and what she was doing. She kept checking I was OK even checking the water was warm enough. She was patient and I never felt any part was rushed.
I would recommend The Hearing Centre to anyone.
April 16, 2026
Unprompted review
Reply from The Hearing Centre - Ashby
Thank you so much for your wonderful review! We’re delighted to hear that you had such an amazing experience with us.
It’s great to know you found our clinic clean and comfortable, and that Sue made you feel welcome and at ease from the moment you arrived. Helen will be especially touched by your kind words – she takes real pride in making sure every patient feels comfortable, informed, and well cared for throughout their treatment.
Your recommendation truly means a lot to us and we look forward to welcoming you back in the future!
Excellent service
From start to finish, at every appointment I've had, I have been extremely impressed with the service I have received.
Leanne is so lovely, very professional and very friendly. She explains everything that is going to happen and discusses all the results with you. She listens and will resolve any concerns you may be feeling.
I would highly recommend The Hearing Centre.
April 7, 2026
Unprompted review
Reply from The Hearing Centre - Ashby
It’s really important to us that our patients feel informed, listened to, and supported throughout their journey, so your feedback means a great deal. We truly appreciate your recommendation and look forward to continuing to care for you in the future!
I can't praise Leanne at the Ashby…
I can't praise Leanne at the Ashby branch enough.
She has been brilliant with my 95 year old mum...so patient & caring.
And my mum can now hear!
March 25, 2026
Unprompted review
Reply from The Hearing Centre - Ashby
Thank you so much for your kind words! We’re absolutely delighted to hear about your experience with Leanne.
Your feedback truly means a lot to us.
I have had a number of appointments…
I have had a number of appointments with the Hearing Centre and everyone has been very efficient and helpful and I would recommend them totally. They are friendly and welcoming and it is a clean and calm atmosphere to be in. Thank you everyone especially when I had a serious problem which was dealt with quickly.
February 27, 2026
Unprompted review
Reply from The Hearing Centre - Ashby
Thank you so much for your thoughtful feedback. We’re delighted to hear that you’ve had positive experiences.
We’re pleased to know you found the clinic clean and calm — creating a comfortable environment for our patients is something we really value.
Thank you for your recommendation and for taking the time to share your experience.
Excellent service and communication…
Excellent service and communication from Leanne. Honest appraisal given and no hard sell. Everything explained in an understandable way. I would highly recommend a visit to these premises.
Very freindly and understanding.
February 23, 2026
Unprompted review
Reply from The Hearing Centre - Ashby
Thank you for your lovely feedback. We’re delighted to hear that you received excellent service and communication from Leanne.
Providing friendly, supportive and transparent advice is something we really pride ourselves on.
Thank you for your recommendation — it means a lot to us.
I visited the Ashby branch to have…
I visited the Ashby branch to have Micro suction of ear wax. Excellent service , Helen performed the procedure and was so nice and very knowledgeable . Would definitely recommend.
January 19, 2026
Unprompted review
Reply from The Hearing Centre - Ashby
Thank you for your kind review. We’re so pleased to hear that you received excellent service at our Ashby branch and that Helen made such a positive impression.
We’ll be sure to pass on your lovely comments to her — she’ll be delighted. Thank you for your recommendation, it really means a lot to us.
Friendy and Helpful
I have been ther many times. Helen was helpful and advised the treatment since I had an ear infection sin both ears. Very friendly as always
December 8, 2025
Unprompted review
Reply from The Hearing Centre - Ashby
Thank you for your kind feedback. We’re delighted to hear that Helen was helpful and able to advise the right treatment for your ear infection. We really appreciate your continued trust and look forward to seeing you again.
Comfortable surroundings and pleasant…
Comfortable surroundings and pleasant staff. Everything was well explained and no pressure was applied for me to purchase aids after the hearing test.
November 4, 2025
Unprompted review
Reply from The Hearing Centre - Ashby
Thank you for your review. We’re delighted to hear that you found our clinic comfortable and our staff welcoming. It’s important to us that every step is clearly explained and that you never feel any pressure when making decisions about your hearing care. We really appreciate your feedback and are here whenever you need us.
Friendly and helpful
Claire is always helpful and offers good advice. I have been seeing her since my Tinnitus suddenly appeared in 2022
September 16, 2025
Unprompted review
Reply from The Hearing Centre - Ashby
Thank you for your kind review! We’re so pleased to hear that Claire has been helpful and supportive throughout your tinnitus journey. It’s wonderful to know she has made a positive difference since 2022. We truly appreciate your feedback and continued trust in our care.
last minute appointment
Managed to get a last minute appointment. Team was very welcoming and professional. Advice was very helpful also.
September 8, 2025
Unprompted review
Reply from The Hearing Centre - Ashby
Thank you for your kind review! We’re glad we could accommodate a last-minute appointment and that you found our team welcoming and professional. It’s great to hear that the advice provided was helpful. We really appreciate your feedback!
Very welcoming
A very welcoming, sensitive and professional service. Highly recommended
August 28, 2025
Unprompted review
Reply from The Hearing Centre - Ashby
Thank you for your kind review! We’re delighted to hear that you found our service welcoming and professional. Your recommendation means a lot to us!
Very professional
Treatment - Earwax removal
Found the staff to be very informative and professional in their approach. Clearly demonstrated the problem and then treated it.
The noise from the suction system was the same as always but that was the extent of the sensation during treatment.
Would I go back - yes
August 19, 2025
Unprompted review
Reply from The Hearing Centre - Ashby
Thank you for sharing your experience. We’re really pleased to hear that you found our team informative and professional, and that the treatment was clearly explained throughout. It’s great to know the procedure was comfortable aside from the usual suction noise.
Had over 20 years of wax build up in…
Had over 20 years of wax build up in one ear following a brain operation and fearful of messing around with my ears. I’ve been feeling really unwell the last few months and lost some hearing, a quick check and the issue was really hard wax build up that sent me virtually deaf. I’m so relieved now and can hear again! Lady who did it was amazing and the reception staff great too.
July 29, 2025
Unprompted review
Reply from The Hearing Centre - Ashby
Thank you for sharing your experience. We’re pleased to hear that your hearing has been restored and that you’re feeling relieved! It’s wonderful to know our team, from reception to treatment, made you feel supported throughout.
Very professional experience
Very easy to arrange an appointment. Pleasant environment with friendly staff. Procedures were clearly explained and every effort made to make it a non frightening experience. Would certainly recommend them
August 4, 2025
Unprompted review
Reply from The Hearing Centre - Ashby
Thank you for your kind feedback. We’re delighted to hear that arranging your appointment was easy and that you felt comfortable throughout your visit. It’s great to know our team could make the experience clear and stress-free for you.
Very pleased with my experience
Very pleased with my experience. Booking online was easy, and reception when I arrived friendly and pleasant. The audiologist, Helen, was very pleasant, explained the procedure clearly, and checked the medical declarations I had made. She then examined my ears and confirmed they were blocked with wax. She then asked me if I would like to see, and on my agreement inserted a camera and I could see clearly the wax blocking my ear canal. Helen told me if at any time the procedure became noisy or if I felt any discomfort at all to let her know and she would stop. I didn't feel any discomfort and after the procedure she used the camera again so I could see the result, and explained what I was seeing all the way to my ear drum. The facility was spotless.
August 7, 2025
Unprompted review
Reply from The Hearing Centre - Ashby
Thank you for taking the time to share such a detailed review. We’re thrilled to hear that your experience with Helen and our team was so positive, from the ease of booking to the clear explanations and care during your procedure. It’s great to know you felt comfortable throughout and could see the results for yourself.
We really appreciate your kind words and look forward to supporting your hearing health in the future.
Expert knowledge and professional
Expert knowledge and professional
Takes time to make appropriate adjustments. A relaxed experience.
August 5, 2025
Unprompted review
Reply from The Hearing Centre - Ashby
Thank you for your kind feedback. We’re pleased to hear that you found the experience relaxed and that our team could provide expert guidance and make the right adjustments for you.
Lovely experience
Lovely experience. Friendly, attentive and efficient. Very empresses with the service and first class equipment they use. It was my first visit but it wont be my last. I would highly recommend.
July 24, 2025
Unprompted review
Reply from The Hearing Centre - Ashby
Thank you for sharing your experience. We’re pleased to hear that your first visit was so positive and that you found our team friendly, attentive, and efficient.
It’s also great to know you were impressed with our service and equipment.
Reply from The Hearing Centre - Ashby
Thank you for your kind feedback. We’re delighted to hear you found our service helpful and friendly.
Excellent
My experience at Ashby has been excellent. I have hearing loss which I'm hoping will improve with the use of hearing aids. Elaine has been most helpful in explaining things and arranging the trial use of the aids.
June 27, 2025
Unprompted review
Reply from The Hearing Centre - Ashby
Thank you for sharing your experience. We’re delighted to hear that Helen was able to help and explain everything clearly, and that your trial of the hearing aids is going smoothly. We hope your hearing continues to improve with the aids, and we’re here to support you every step of the way.
Ear wax microsuction removal
Helen was very friendly and knowledgeable about ear health. Camera was inserted to show us on screen the blockage. Micro suction was done which was painless. Will go back for a follow up but the majority of the wax has been cleared. Thank you Helen
June 26, 2025
Unprompted review
Reply from The Hearing Centre - Ashby
Thank you for your feedback. We’re delighted to hear that Helen provided friendly and knowledgeable care and that the microsuction procedure was painless. It’s great that you could see the blockage on the screen and that most of the wax has been cleared. We look forward to welcoming you back for your follow-up.
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