The Hearing Centre - Birstall Reviews 17

TrustScore 4.5 out of 5

4.6

Sibson Road 97b, LE4 4NB Birstall, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Visited the Birstall branch to have a buildup of wax removed from my ear which was causing me issues while in bed. The branch is extremely clean and tidy. Leanne is diligent and careful, a... See more

Rated 5 out of 5 stars

Very professional friendly service my sons been twice over the last 2 years for wax removal . He’s suffered with his ears for years and the waiting times through the NHS are ridiculous . We were... See more

Company replied

Rated 5 out of 5 stars

Prompt and friendly welcome. I felt I was remembered. I felt valued and great care was used to ensure I understood what was going to be done and I was happy to continue. Time was taken to explain co... See more

Company replied

Rated 5 out of 5 stars

The Hearing Centre was recommended to me by a friend and I won’t hesitate to recommend them to others. I underwent earwax removal and could not have had a better experience. Welcoming; friendly; profe... See more

Company replied


Company details

  1. Hearing Aid Store

Written by the company

The Hearing Centre was established in 2008 as an independent specialist hearing and tinnitus centre. We pride ourselves on offering our clients access to every manufacturer of hearing device on the market and consistently keep up to date with the latest and greatest advances in hearing technology. Our expert team of Audiologists provide you and your family with the highest level of personal care. Whatever your hearing loss, budget, or style we are confident we can help you find the perfect solution.


Contact info

  • Sibson Road 97b, LE4 4NB, Birstall, England, United Kingdom

  • 0116 254 3909

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

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Rated 5 out of 5 stars

Second Visit

Visited the Birstall branch to have a buildup of wax removed from my ear which was causing me issues while in bed.

The branch is extremely clean and tidy.

Leanne is diligent and careful, and made sure to check that I was comfortable throughout the procedure. She is very friendly and puts you at ease immediately.

This was my second visit, the last one being a few years ago for the exact same issue.

The price is (still) reasonable for the skilled work taking place, and the amount you pay is less if just one ear is cleaned, as was my case.

Thank you to the team at The Hearing Centre!

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

The Hearing Centre was recommended to…

The Hearing Centre was recommended to me by a friend and I won’t hesitate to recommend them to others. I underwent earwax removal and could not have had a better experience. Welcoming; friendly; professional; and engaged don’t get near. Thank you.

March 31, 2026
Unprompted review
The Hearing Centre - Birstall logo

Reply from The Hearing Centre - Birstall

Thank you so much for your feedback! We’re delighted that you chose us following your friend’s recommendation, and even more pleased to hear that your experience lived up to expectations.

Thank you again for your kind words and for recommending The Hearing Centre to others — we truly appreciate your support!

Rated 5 out of 5 stars

Prompt and friendly welcome and excellent care.

Prompt and friendly welcome. I felt I was remembered. I felt valued and great care was used to ensure I understood what was going to be done and I was happy to continue. Time was taken to explain continuing care of my ears.
A very pleasant experience and outcome.

March 10, 2026
Unprompted review
The Hearing Centre - Birstall logo

Reply from The Hearing Centre - Birstall

Thank you for your kind feedback. We’re so pleased to hear that you felt welcomed, valued, and well looked after during your visit.

Taking the time to ensure our patients feel comfortable and fully informed is really important to us, so it’s wonderful to know that came across in your experience.

Rated 5 out of 5 stars

Friendly through professional service !

Very professional friendly service my sons been twice over the last 2 years for wax removal .
He’s suffered with his ears for years and the waiting times through the NHS are ridiculous .
We were going on holiday and he really suffers with his ears on the plane and in swimming pool so thought it was worth getting them checked before we flew and worth
paying the £70 for both ear wax removal .
The lady he saw was lovley it involved a thorough chat and advise and that she would pass information on to his GP
It was painless and quite interesting as you can see inside your ears on the camera and exactly what came out !!

February 6, 2026
Unprompted review
The Hearing Centre - Birstall logo

Reply from The Hearing Centre - Birstall

Thank you for your lovely and detailed feedback. We’re so pleased to hear that your son has had positive experiences with us and that the appointment helped, especially ahead of your holiday.

We truly appreciate you choosing us and trusting us with your son’s care, and we’re delighted that you felt the visit was worthwhile.

Rated 5 out of 5 stars

Same day appointment to remove stuck…

Same day appointment to remove stuck cotton wool bud,Staff were brilliant and gave good advice and procedure was painless and took only a few minutes,

November 10, 2025
Unprompted review
The Hearing Centre - Birstall logo

Reply from The Hearing Centre - Birstall

Thank you so much for taking the time to leave this review. We’re really glad we could offer you a same-day appointment and that the procedure was quick and comfortable. Our team always aims to provide clear advice and a reassuring experience, so it’s wonderful to hear your kind words. If you ever need us again, we’re here to help.

Rated 5 out of 5 stars

Excellent service

Excellent service from start to finish from Leanne at birstall centre
Everything was explained clearly and was made to feel at ease during my visit

October 27, 2025
Unprompted review
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Reply from The Hearing Centre - Birstall

Thank you for your wonderful review! We’re so pleased to hear that Leanne at our Birstall centre provided clear explanations and made you feel at ease throughout your visit. We really appreciate your kind feedback and look forward to welcoming you again.

Rated 5 out of 5 stars

Good all round service

Good all round service, can't fault the procedure & the explanations that followed

October 14, 2025
Unprompted review
The Hearing Centre - Birstall logo

Reply from The Hearing Centre - Birstall

Thank you for your kind review! We’re delighted to hear that you were happy with both the procedure and the explanations provided. We appreciate your feedback and are always here to help.

Rated 5 out of 5 stars

Excellent in every way.

Although this wasn’t my first visit to The Hearing Centre, it was my first appointment with Helen and she was excellent throughout, always explaining what she was doing in a very pleasant and professional manner. I am always extremely pleased with the service I receive and would highly recommend this company.

September 16, 2025
Unprompted review
The Hearing Centre - Birstall logo

Reply from The Hearing Centre - Birstall

Thank you for your wonderful review! We’re delighted to hear that your first appointment with Helen was such a positive experience and that you found her professional and thorough. It’s fantastic to know that you continue to be pleased with the service you receive, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

Excellent service

Excellent service ; easy to book. Staff all very friendly but professional. Had ear wax in both ears removed without any pain and with good advice for ongoing ear care. Have been before and will go again!

August 26, 2025
Unprompted review
The Hearing Centre - Birstall logo

Reply from The Hearing Centre - Birstall

Thank you for your wonderful review! We’re pleased to hear that you found the booking process easy and our staff both friendly and professional. It’s great that your ear wax removal was painless and that our advice for ongoing care was helpful. We look forward to welcoming you back in the future!

Rated 5 out of 5 stars

Excellent

I was slightly apprehensive regarding my appointment as I've never had a hearing problem before. The receptionist was very friendly when I booked in making me feel more relaxed. Helen was exceptional in explaining everything that she was doing throughout the whole procedure. I couldn't thank her enough as after months of being unable to hear in one ear it was all rectified.
Would definitely recommend.

August 26, 2025
Unprompted review
The Hearing Centre - Birstall logo

Reply from The Hearing Centre - Birstall

Thank you for your wonderful review! We’re so pleased to hear that Helen helped put you at ease and explained everything clearly throughout your appointment. It’s fantastic that your hearing issue was resolved, and we really appreciate your recommendation.

Rated 5 out of 5 stars

Exceptional Service

The place is lovely . The receptionist was very friendly and you felt welcomed. The audiologist that did my procedure explained it well and put me at ease. I would recommend this place to anyone that needs a hearing consultation.

August 22, 2025
Unprompted review
The Hearing Centre - Birstall logo

Reply from The Hearing Centre - Birstall

Thank you so much for your wonderful feedback. We’re delighted to hear that you felt welcomed from the moment you arrived and that our audiologist helped put you at ease throughout your procedure.

We truly appreciate your recommendation and are glad you had such a positive experience with us.

Rated 5 out of 5 stars

Very satisfied with my hearing problem.

Very satisfied with my hearing problem.

August 19, 2025
Unprompted review
The Hearing Centre - Birstall logo

Reply from The Hearing Centre - Birstall

Thank you for your feedback. We're really glad to hear you’re satisfied with the care you received. If you ever need further support, we’re always here to help.

Rated 5 out of 5 stars

Great service and advice

Been going to Claire for years now. Very friendly and knowledgeable. Very professional service and advice as always.

July 30, 2025
Unprompted review
The Hearing Centre - Birstall logo

Reply from The Hearing Centre - Birstall

Thank you for your lovely feedback. We’re delighted to hear that Claire has consistently provided friendly, professional, and knowledgeable care over the years.

Rated 5 out of 5 stars

Blocked ear appointment

I saw Helen, She answered all of my questions to my satisfaction. Helen gave me suggestions on what I should do next. She will also do a report for my GP. Relaxing atmosphere at reception and the consultation room.

July 18, 2025
Unprompted review
The Hearing Centre - Birstall logo

Reply from The Hearing Centre - Birstall

Thank you for your feedback. We’re glad to hear that Helen was able to answer all your questions and provide helpful guidance, including preparing a report for your GP. It’s also wonderful to know you found our reception and consultation rooms relaxing.

Rated 5 out of 5 stars

Very good earclinic, would recommend.

Excellent service, 2nd time I have used this clinic for earwax removal. My right ear was blocked, I was in and out within around 15 minutes and it was painless.

June 4, 2025
Unprompted review
The Hearing Centre - Birstall logo

Reply from The Hearing Centre - Birstall

Thank you for taking the time to leave such a lovely review! We're so glad to hear your visit was quick, painless, and effective. It's always a pleasure to welcome returning patients, and we really appreciate your trust in our care. If you ever need us again, we’ll be here and happy to help!

Rated 5 out of 5 stars

Very happy with the service

I went in with pain & deafness in my right ear and came out after a short time with full hearing after a painless wax removal, couldn't be happier! Claire was excellent explaining everything step by step. A very professional and friendly service. Would definitely recommend.

November 11, 2024
Unprompted review
The Hearing Centre - Birstall logo

Reply from The Hearing Centre - Birstall

Thank you for your wonderful feedback. We’re thrilled to hear that your hearing was restored so quickly and that Claire provided clear explanations throughout the procedure. It’s great to know you found our service both professional and friendly, and we really appreciate your recommendation.

Rated 5 out of 5 stars

Would Highly Recommend

After multiple ear infections from swimming followed by courses of antibiotics from the Drs, I decided to visit the lovely team at the hearing centre. They advised I would be best to try ear moulds where impressions were taken and moulds provided at a follow up appointment, since then I have had no ear infections (over 6 months ago and I swim at least once a week). The team were friendly and informative and I have since recommended to many friends for any hearing needs.

April 26, 2024
Unprompted review
The Hearing Centre - Birstall logo

Reply from The Hearing Centre - Birstall

Thank you for your kind feedback. We’re delighted to hear that the ear moulds have helped prevent further infections and that our team provided friendly and informative care. It’s wonderful to know you’ve been recommending us to your friends—we really appreciate it!

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