I went to the London Bridge branch. Very good efficient and friendly welcome by the receptionist followed by an extremely good treatment from Kenny. He explained very clearly what was involved befor... See more
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About Hearology
Written by the company

The Country’s Leading Hearing And Ear Care Specialist Welcomes You To Its Hearology Trustpilot Page!
Hearology Has Also Collected Almost 4000 Google Reviews Across All Four Of Our clinics: London Bridge, London Liverpool Street and Forest Row (East Sussex) And Has An Average Star Rating Of 4.9!
Our Services Are Externally Validated By The Care Quality Commission (CQC) To Assure Rigorous Safety, Hygiene And Clinical Quality Standards. Hearology Is One Of Only A Handful Of Audiologists In The Country To Have Achieved This Distinction.
Our Services Include Hearing Tests, Hearing Aids, Microsuction Ear Wax Removal, Tinnitus Management, Balance Services And Custom-Fit Earware.
As Of September 2023 Hearology Also Has Trustpilot Pages For Our Each Clinic: London Bridge, London Liverpool Street and Forest Row (East Sussex)
Contact info
United Kingdom
- 02037474615
- hello@hearology.uk
- hearology.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Thanks Herology!
The ease of booking, friendly welcome, explanation of procedure.
Discussion gave reassurance that my notes had been read.
Care during procedure was attentive and sensitive.
Refund (as I overpaid) quickly arranged too......... Thank you!
Cant recommend Hearology enough
Cant recommend Hearology enough. Took my 6 year old son along to see Vincent today, he was incredibly caring and ensured Luca was happy throughout and left me feeling hugely reassured. Many thanks.
Quick, easy, friendly service. Reasonably priced
The professional and friendly service. Simple as that, really!
Good job Irene
Irene is a wonderful audiologist...she really knw her job and I'm satisfied with her performance.thank u
Great service
Got an appointment within 24 hours for ear microsuction. All done. Very pleasant staff and clean facilities. Highly recommend.
Staff all friendly and efficient
Staff all friendly and efficient. both clinical members who saw me today took the time to listen, and to explain.
Super friendly professional staff make…
Super friendly professional staff make the whole experience perfect
Very efficient and caring
Very efficient and caring. I would thoroughly recommend hearology. Good advice and excellent treatment.
Really great service
Really great service, took the time to explain everything to me, correct some misinformation I had been given by other medical professionals and offered a follow up (free within 2 weeks).
Great Service
Efficient, flexible, helpful and skilful. I wanted to change an appointment a couple of times and this was done swiftly and easily. Ear cleaned without fuss and with kindness. Great service on all fronts.
Excellent experience - highly recommend
Easy to book, easy to find and really good customer service at all levels. I used to go to the Victoria branch, which is no longer available, and it was my first time with this location. Really impressed with the staff and the service. Quick, pain-free and sorted the issue out thoroughly. Would highly recommend.
All the staff are helpful and friendly…
All the staff are helpful and friendly you couldn’t wish for anything else. They put your mind at ease as I’m a regular customer I know what I’m gonna expect, a good service.
Excellent service from Hearology
Excellent service from Hearology
Prompt and thorough service.
Comprehensive explanations
Very pleased with the service I received
Full explanation of the tests
Full explanation of the tests, consequences, options and follow-up plan.
Excellent service by highly skilled professionals
I was made to feel relaxed from the moment I arrived. Second appointment with Hearology and continue to feel you receive a very professional service by highly skilled and experienced people. Thank you.
Excellent
Excellent, thorough service. I have been to hearology many times and have always been very happy with the results.
I would thoroughly recommend Hearology
I would thoroughly recommend Hearology. A very professional service and seeing as the hearing test was free of charge it really doesn’t get better than this.
The best specialists
If I could give more stars - I would. The most amazing doctors and receptionists and really good professional service. I tried Specsavers audiologists too initially as it was closer to where I live, but they couldn't help me and told me to use olive oil drops for my ears. The drops weren't working so I decided I need to go see a specialist at Hearology who couldn't fully help during the first appointment BECAUSE the olive oil actually was not helpful at all and so they booked me for a free follow up after which I can finally hear. I feel beyond grateful for such kind and caring approach. Highly recommend!
Thank you!
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