Heartgalore 

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Rated 1 out of 5 stars

I ordered a total of £76 of household items branded as Zara Home. Like a number of people mentioned, I only got a thank you card! Reported as a scam to my bank and sent an email to the compan... See more

Rated 1 out of 5 stars

Total scam. Never received anything except a card saying best wishes. So bold! So brazen. What can be done to prevent this happening to others ? They change their name to avoid detection but basically... See more

Rated 1 out of 5 stars

The worst company-emailed them as tracking showed “error” repeatedly. Got email back telling me to “be patient “!!!!! Then got Royal Mail notification to say package due to be delivered….few days late... See more

Rated 1 out of 5 stars

NO STARS - SCAM ‼️ BEWARE! Do not get sucked in by the use of reputable brand names ZARA & SHOPIFY. They take your order, (in my case, 6 x towels) send tracking number which suspiciously gets ‘stuc... See more

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(158)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Money stolen.

So yesterday I received my ‘parcel’ which turned out to be a ‘Best Wishes’ card. And still no sign of any goods.
I wish I’d read the reviews before ordering from this company.
I often buy from’Shop’ and cannot understand that they would be associated with a company like this.
And of course any order or tracking has disappeared from ‘Shop’ website.

May 6, 2025
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam. Nothing arrived except a small greeting card that was registered post so it looks like something has been officially delivered if you try and complain.

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM - this is an illegitimate website, please be aware. Like on many other reviews I purchased some goods and only received a small thank you card. When contacting the retailer they said they had two factories and that they were sorry. Then the emails go around in circles saying we have received the items and that we need to return them if we want a refund. Please do not order anything from this website.

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

I’ve placed x 2 orders with this company and not received any items!! I’m fuming. I’ve chased with the email provided to have been told it was an error on their part and that they are shipping the goods. Why has FB not taken this down when SCAMS have already been reported. Not happy. Had me for nearly £300 😩

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

Thiefs stealing money

It’s just lowlife thiefs stealing money from people. Never answering to mails and never delivering any of the items you pay for. Yet happy to withdraw money from your account. I have filed a fraud case against this company (after giving the company two chances to sent items or return money- no reply).

May 6, 2025
Unprompted review
Rated 1 out of 5 stars

Zara dupe scam Having ordered from what I thought was…

Having ordered from what I thought was a Zara outlet, I chased items after a couple of weeks, they said goods delivered to port by plane, next day I received a little best wishes card all the way from China! Talk about adding insult to injury, wish I’d read reviews before I gave my money to a scam company, live and learn

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMCOMPANY,ITS A…

DO NOT ORDER FROM THIS COMPANY,ITS A SCAM NEVER RECEIVED MY ORDER,WHEN I EMAILED THEM THEY SENT A MESSAGE SAYING IT WAS DELIVERED & SIGNED FOR,UTTER RUBBISH,HAVE TRIED TO GET MY MONEY BACK WITH NO LUCK. HOW CAN THEY JUST STEAL YOUR MONEY & GET AWAY WITH IT.

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

HEARTGALORE SCAM

SCAM.....no goods received. There is an identical site called Hyperwait advertising same goods as though it's a Zara home clearance sale. Beware.
I've reported as fraudulent sites to FB, also to Action Fraud.

May 4, 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company they will send you a kind regards card to prove that that fulfilled a delivery. DONT THIS Chinese scam company !!!!!!

May 22, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM - do not buy from!!

SCAM - do not buy from!! Spent £200 and received nothing and no-one available to contact despite website having live chat, email address and contact pages. Never received any replies. Wish I had looked on Trust Pilot first.

May 22, 2025
Unprompted review

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