I ordered a total of £76 of household items branded as Zara Home. Like a number of people mentioned, I only got a thank you card! Reported as a scam to my bank and sent an email to the compan... See more
Heartgalore
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See what reviewers are saying
Total scam. Never received anything except a card saying best wishes. So bold! So brazen. What can be done to prevent this happening to others ? They change their name to avoid detection but basically... See more
The worst company-emailed them as tracking showed “error” repeatedly. Got email back telling me to “be patient “!!!!! Then got Royal Mail notification to say package due to be delivered….few days late... See more
NO STARS - SCAM ‼️ BEWARE! Do not get sucked in by the use of reputable brand names ZARA & SHOPIFY. They take your order, (in my case, 6 x towels) send tracking number which suspiciously gets ‘stuc... See more
Do not buy anything from this scammer
Do not buy anything from this scammer . I ordered some stuff for £100 and after 20 days a card came from China saying Best Wishes.
Scammers!!
Scammers, do not use this site or anything that ever involves shipping from China. Thieves!!
Same as review down here, scam!
Same as review down here, a little plastic bag with a card "best Wishes" I ordered for €65 of goods.
I have stopped my payment at Klarna. I am glad that i did not pay in advance
SCAMMERS -DO NOT ORDER!
SCAMMERS -DO NOT ORDER!
Ordered over £70 worth of goods and got a Royal Mail tracking number so thought everything was legit. However, when the parcel arrived it was a BEST WISHES card! FUMING! AVOID
Scam company
Scam company. Stole my money and send a ‘best wishes’ card instead. Very dark humour. Don’t know how their website hasn’t been disabled and they advertise on Facebook and Instagram.
This is a big scam Chinese shop
This is a big scam Chinese shop , they steal your money and never deliver what you buy from them. Be very careful thy give you a tracking number just to make sure you are happy , and once you receive the package is just a best wishes card ! They should
Be ashamed
Complete scam DO NOT order from them
Complete scam DO NOT order from them, made order 22nd April, told it was delivered 6th may but all I got was a card saying best wishes and have no response to any follow up emails chasing a response or a refund
they are thiefs
they are thiefs.
i payd more than 100 eut=ro and they ater 23 days sand me post card.
Don’t order from this site!
Don’t order from this site!! I ordered £51 worth of goods on 19th April, received tracking details from Royal Mail then received a best wishes card. I’m in touch with someone by email who says they are reissuing the goods and have asked for a full refund several times to no avail.They have my details so unsure what to do next, I was fully taken in by this company
Devastated no parcel of supposed…
Devastated no parcel of supposed reduced Zara goods worth £180 for my new home 😞
Can't get hold of anyone I feel sick
This ist a spam shop!!!
This ist a spam shop!!!
I also got just a card- no delivery.
Don't buy anything there - I am going to inform German police,
Total scam
Total scam. Posing as Zara home. Like other reviewers, only received a best wishes card, sent from China and no goods.
Just taken supposed delivery of £36…
Just taken supposed delivery of £36 order- all I received was a best wishes card! Contact email address invalid total rip off company DO NOT ORDER FROM THESE SCAMMERS
This is a scam
This is a scam - do not purchase anything from this scam company. I've had no delivery of the paid for goods and poor and fractured communication with them. Buyer beware!
Avoid at all costs
Scammers . Ordered from these cowboys . Got a tracking number for a thank you card . Never received anything
Avoid at all costs
They are now advertising as Zara home…
They are now advertising as Zara home clearance on Facebook. Just a bunch of scammers. Avoid at all costs.
This company is not to be trusted
This company is not to be trusted, I ordered £25.00 worth of goods, they told me it was on it's way by text twice I messaged them as did not turn up. Then I emailed them twice with the order number etc. All I received back was a short message saying( just message order number) I still have NOT received the goods which were ordered on the 23rd April !!
Total scam
Total scam. Money took and received their little best wishes card in the post. I've been emailing them and they are still saying they will resend my goods. Do not give them any money.
It’s a scam site don’t purchase…
It’s a scam site don’t purchase anything.i have placed an order paid money got nothing Lesson learnt
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