Heartgalore 

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Rated 1 out of 5 stars

I ordered a total of £76 of household items branded as Zara Home. Like a number of people mentioned, I only got a thank you card! Reported as a scam to my bank and sent an email to the compan... See more

Rated 1 out of 5 stars

Total scam. Never received anything except a card saying best wishes. So bold! So brazen. What can be done to prevent this happening to others ? They change their name to avoid detection but basically... See more

Rated 1 out of 5 stars

The worst company-emailed them as tracking showed “error” repeatedly. Got email back telling me to “be patient “!!!!! Then got Royal Mail notification to say package due to be delivered….few days late... See more

Rated 1 out of 5 stars

NO STARS - SCAM ‼️ BEWARE! Do not get sucked in by the use of reputable brand names ZARA & SHOPIFY. They take your order, (in my case, 6 x towels) send tracking number which suspiciously gets ‘stuc... See more

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(158)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers!!

Scammers, do not use this site or anything that ever involves shipping from China. Thieves!!

May 15, 2025
Unprompted review
Rated 1 out of 5 stars

Same as review down here, scam!

Same as review down here, a little plastic bag with a card "best Wishes" I ordered for €65 of goods.
I have stopped my payment at Klarna. I am glad that i did not pay in advance

May 15, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS -DO NOT ORDER!

SCAMMERS -DO NOT ORDER!

Ordered over £70 worth of goods and got a Royal Mail tracking number so thought everything was legit. However, when the parcel arrived it was a BEST WISHES card! FUMING! AVOID

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. Stole my money and send a ‘best wishes’ card instead. Very dark humour. Don’t know how their website hasn’t been disabled and they advertise on Facebook and Instagram.

May 15, 2025
Unprompted review
Rated 1 out of 5 stars

This is a big scam Chinese shop

This is a big scam Chinese shop , they steal your money and never deliver what you buy from them. Be very careful thy give you a tracking number just to make sure you are happy , and once you receive the package is just a best wishes card ! They should
Be ashamed

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t order from this site!

Don’t order from this site!! I ordered £51 worth of goods on 19th April, received tracking details from Royal Mail then received a best wishes card. I’m in touch with someone by email who says they are reissuing the goods and have asked for a full refund several times to no avail.They have my details so unsure what to do next, I was fully taken in by this company

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam - do not purchase anything from this scam company. I've had no delivery of the paid for goods and poor and fractured communication with them. Buyer beware!

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

This company is not to be trusted

This company is not to be trusted, I ordered £25.00 worth of goods, they told me it was on it's way by text twice I messaged them as did not turn up. Then I emailed them twice with the order number etc. All I received back was a short message saying( just message order number) I still have NOT received the goods which were ordered on the 23rd April !!

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Money took and received their little best wishes card in the post. I've been emailing them and they are still saying they will resend my goods. Do not give them any money.

May 10, 2025
Unprompted review

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