Heartmadeofgold Reviews 

184
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers had a great experience with this company. Customers frequently express satisfaction with their purchases, often buying multiple items as gifts and loving the jewelry. Many people highlight the excellent quality of the pieces, noting their durability and how well they wear over time. Reviewers appreciate the gorgeous designs, finding items to be exactly as expected and offering good value. However, some customers noted quality issues like jewels falling out, missing diamonds, or items tarnishing and discoloring quickly, revealing a different metal. Others found products incorrectly advertised regarding size or color, appearing too small or more orange than gold. Some reviewers also expressed dissatisfaction with vague cancellation policies or orders not shipping, resulting in store credit instead of refunds.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers loving their new jewelry and finding items to... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers expressing significant disappointment,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer service was great! I really didn't expect to be helped in a satisfactory way as online communications a lot of times go unanswered. my email was answered quickly and they are sending a... See more

Rated 5 out of 5 stars

Love that I can get gold filled jewelry at a great price. Orders always come on a timely basis. I've gotten great gifts for friends and family. Gold filled jewelry is a great alternative since 14KT... See more

Rated 5 out of 5 stars

Heart Made of Gold had fast shipping and gorgeous quality of product. I have worn my earrings everyday since I got them 9 months ago and no issues, tarnishing or irritation!

Rated 5 out of 5 stars

Diamond baguette ring was great quality and anti tarnish gold. Would highly recommend this merchant! Gave ring as gift and niece loved it!


3.7

Average

TrustScore 3.5 out of 5

184 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 45% of negative reviews

Typically replies within 48 hours

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3.7

All reviews

(184)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Obsessed with everything I’ve…

Obsessed with everything I’ve purchased. Items are good quality, tarnish free and sooo cute! Love all of their earrings and my favorite item is the Gothic initial necklace. Going to order another one with the link instead of the regular chain so I have 2!

February 28, 2024
Unprompted review
Heartmadeofgold logo

Reply from Heartmadeofgold

Thank you so much! Glad to hear about your experience.

Rated 4 out of 5 stars

Nice jewelry

Nice jewelry, ring was thin and bent a little but still wearable

July 10, 2023
Unprompted review
Heartmadeofgold logo

Reply from Heartmadeofgold

Thank you so much! Glad to hear about your experience.

Rated 5 out of 5 stars

I have loved every piece I have…

I have loved every piece I have received from Heart of Gold. Shipping is fast. Would recommend this company to family and friends.

February 27, 2024
Unprompted review
Heartmadeofgold logo

Reply from Heartmadeofgold

Thank you so much! Glad to hear about your experience.

Rated 5 out of 5 stars

Love this brand!

I have purchased several pieces from this brand over the last 2 years and I’ve been satisfied with all of them. Their gold-filled pieces are the same quality as my solid pieces but for a fraction of the price.

February 1, 2024
Unprompted review
Heartmadeofgold logo

Reply from Heartmadeofgold

Thank you so much! Glad to hear about your experience.

Rated 5 out of 5 stars

Amazing brand!

I have been purchasing from this brand for about two years and I love everything I have bought from them! Their quality of jewelry is high and affordable! Two of the anklets I wear are from them and I always receive compliments on them! I love Heart Made of Gold!!

January 1, 2024
Unprompted review
Heartmadeofgold logo

Reply from Heartmadeofgold

Thank you so much! Glad to hear about your experience.

Rated 5 out of 5 stars

Satisfied

My experience with this brand was really great they product was everything I really like it. I got so many compliments

February 24, 2024
Unprompted review
Heartmadeofgold logo

Reply from Heartmadeofgold

Thank you so much! Glad to hear about your experience.

Rated 1 out of 5 stars

former loyal customer

former loyal customer - never again

i've purchased multiple times from them but never again. they literally sent me only one of the two ordered items, when I told customer service they simply kept insisting both were sent even though I could clearly see only one was included. refusing to replace or refund because of a mistake on their part is wild. never ordering again.

February 25, 2024
Unprompted review
Rated 5 out of 5 stars

My absolute favorite jewelry!

My absolute favorite jewelry!! super affordable and high quality!! Their pieces are so trendy and I get compliments all the time! definitely would recommend ❤️

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing high quality jewelry

Amazing high quality jewelry! Great for any occasion. Whether you are looking to dress up with a classy look to a calm day look. Heart Made of Gold is the one! The variety is unbeatable.

January 7, 2024
Unprompted review
Rated 5 out of 5 stars

My favorite jewelry brand!

One of my favorite jewelry stores that has affordable, high quality jewelry! The gold filled items I have worn for over a year everyday and still look good! The pieces are very minimal and trendy and I get compliments all the time on my jewelry!

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

The quality

The quality! Talk about accessible, unique, and quality style. Five stars from this gal.

November 27, 2023
Unprompted review

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