Heartscandirect Reviews 

280
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I was given an appointment straight away. The procedure was efficient, every staff member was friendly and helpful. I was very pleased with the experience. I can strongly recommend the company.

Rated 5 out of 5 stars

Super efficient. Quick, helpful, informative. Even got me a drink whilst I was with waiting between tests. All healthcare should run like this.

Rated 5 out of 5 stars

Excellent customer process from start to finish. Kasia provided great guidance up front so that I could make informed decisions. The preparation instructions were clear and on the day, the appointment... See more

Rated 5 out of 5 stars

I cannot speak more highly of the team that provided me with care and support. The Dr, Nurses and reception colleague were very professional, sincere and thorough. The scan was conducted with care an... See more

Company details

  1. Medical Diagnostic Imaging Center

Written by the company

We are the heartscan people. We scan to diagnose and protect people from coronary heart disease, the leading cause of death and morbidity in the developed world. We offer free virtual consultation to people over the age of 40 who have heart concerns and, where appropriate use state of the art 'virtual coronary angiography' and other heart scans to help people find out about their cardiovascular risk and make lifestyle and other changes required to lower risk, where appropriate.


Contact info

4.9

Excellent

TrustScore 5 out of 5

280 reviews

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4.9

All reviews

(280)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very friendly staff who put patient…

Very friendly staff who put patient concerns to rest.

The patient questionnaire for my first appointment only reached me on the morning of my appointment, so completing that was a rush.

It would be helpful to be warned to bring a payment card; knowing that I'd have to take clothing off, I deliberately left my wallet at home.

Other than that it was all fine. Thank you.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Really lovely kind staff who put me at my ease and were very professional. Everything was well explained and canula insertion was painless and quick. Very pleasant clinic setting too.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

A recommendation for VCL

I got referred to VCL by my cardiologist and having had a previous CT scan elsewhere last year, I was impressed by the VCL facility. The staff are welcoming and seem like they actually enjoy their jobs, and really looked after me when I was there. I got my appointment quickly and I didn't have to wait ages for replies to emails sent. I would definitely go there again if I needed more tests.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Good experience

Easy to find. Easy to park. Staff were friendly, informed, respectful and very efficient. I felt safe, well cared for and welcome. Will certainly use again.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Recent visit

All good on time parking permit offered
Tests were on time and well done with friendly staff nice clinic with hot and cold drinks
Saw specialist on time too

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

A great service

A great service. Quiet, professional, efficient and no fuss.
Not really much more one can say.

Andrew Aldridge

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great service despite delay

The staff and nurses were very attentive. It was a shame that the doctor was running an hour late which delayed my procedure. However, I was kept informed.
Whole process felt professional and personal, so would recommend to anyone requiring treatment or tests.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

The care received at VCL Surrey was excellent

The care received at VCL Surrey was excellent. The staff were all very friendly, but more importantly were clearly striving to deliver the best care possible. All tests were explained to me and I had an opportunity to ask any questions. There were no delays and my appointment ran to schedule. I would recommend this centre without hesitation.

October 10, 2024
Unprompted review
Rated 4 out of 5 stars

CT Scan

The appointment was on time. Staff very friendly and the procedure was as explained. 4stsrs only because it is a very expensive experience.

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Super professional and very slick from the moment you make contact. All the staff are welcoming and are fantastic. From the scan to the consultation I cant rate it highly enough. Dr Leatham was happy to answer my many questions and made sure I fully understood the plan of action.

August 14, 2024
Unprompted review

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