Heartscandirect Reviews 

280
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I was given an appointment straight away. The procedure was efficient, every staff member was friendly and helpful. I was very pleased with the experience. I can strongly recommend the company.

Rated 5 out of 5 stars

Super efficient. Quick, helpful, informative. Even got me a drink whilst I was with waiting between tests. All healthcare should run like this.

Rated 5 out of 5 stars

Excellent customer process from start to finish. Kasia provided great guidance up front so that I could make informed decisions. The preparation instructions were clear and on the day, the appointment... See more

Rated 5 out of 5 stars

I cannot speak more highly of the team that provided me with care and support. The Dr, Nurses and reception colleague were very professional, sincere and thorough. The scan was conducted with care an... See more

Company details

  1. Medical Diagnostic Imaging Center

Written by the company

We are the heartscan people. We scan to diagnose and protect people from coronary heart disease, the leading cause of death and morbidity in the developed world. We offer free virtual consultation to people over the age of 40 who have heart concerns and, where appropriate use state of the art 'virtual coronary angiography' and other heart scans to help people find out about their cardiovascular risk and make lifestyle and other changes required to lower risk, where appropriate.


Contact info

4.9

Excellent

TrustScore 5 out of 5

280 reviews

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4.9

All reviews

(280)

101 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Staff at the VCLC Guildford

On arrival at the VCL Guildford Clinic I was greeted by very professional, friendly and experienced staff who managed my appointment exceptionally well. I was seen immediately on arrival even though I was a bit late. I was anxious driving to the clinic not knowing what the outcome would be after the CT scan examination but the staffs open and friendly manner put me at ease very quickly. I than met the specialist cardiovascular Dr who was also very informative and open. The whole experience was like being with good friends who will look after my health issues in the best possible way. I would highly recommend the VCLC

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

The team here is very cohesive and I…

The team here is very cohesive and I immediately felt calm with the music that was playing. Although a small space everybody was efficient and caring but also not over clinical so there was a sharing of disgruntuledness with bookings but all communicated in a very equal way because of the different characters in the team

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Quick to be seen

Easy to park nearby. Friendly check in staff. Polite and informative nursing staff. Quick to see specialist with minimal delay.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

CT scan of heart

It was an unknown situation to me but by and large the process and procedures were explained and things ran more or less as it was explained to me. It would be helpful if it was made clear that for clear images a heart rate of 60bpm or less was required. This is a good margin less than normal healthy heart rate. Consequently everyone I saw there gad to take medication to slow hear rate and wait for it to take effect.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

The staff were really attentive to my…

The staff were really attentive to my needs. I needed extra time for ct scan and they are genuinely caring people. They recognised its a stressful time. It's the perfect environment with everything under one roof from speaking with specialists to getting ECG and scans along with the fitment of heart monitors.

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional. The nurses are very friendly and reassuring. The service is extremely efficient, I was in, had the full CT scan and out within the hour.

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Professional and friendly staff (CT radiographers, ECG nurse, reception staff). Efficient with very little hanging around.
Highly knowledgeable and capable Cardiology Consultant (Dr Hickman).

January 8, 2025
Unprompted review

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