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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the professionalism and helpfulness of the staff. Many appreciate the quick and reliable service, noting that engineers are knowledgeable, efficient, and often resolve issues on the first visit. Reviewers frequently mention the friendly and courteous demeanor of the staff, from the receptionists to the engineers. People also commend the company for its punctuality, with engineers arriving on time and completing work neatly. The clear communication and flexibility in scheduling appointments are also highly valued by customers.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, reliability, and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with the work, the plumbers are very professional with nice manners and get the job done quickly. Arrived on time and we mentioned the monthly plan The Boss looked at our paperwork and... See more

Company replied

Rated 5 out of 5 stars

Highly recommended! Aaron and his team have looked after our boiler and general central heating matters for years now. They're always happy to help, especially in an emergency, and their prices are... See more

Company replied

Rated 5 out of 5 stars

Have always found Heat Ayr a good company to deal with . I have been using this company for several years and always found the office staff and engineers helpful . I especially know that if I have an... See more

Company replied

Rated 5 out of 5 stars

I've used Heatayr for years, and cannot fault the service they provide. The emergency call out team are always available. Engineers are professional, friendly and extremely knowledgeable.

Company replied


Company details

  1. Heating Contractor

Written by the company

HeatAyr Gas Services are your local Gas Safe Registered approved heating engineers. We specialise in boiler installation, boiler replacements, boiler servicing, landlord gas safety inspections, caravan and LPG properties. Our services range from a leaking radiator repair to a full high efficiency central heating Installation for a better priced professional service and boiler quotation.


Contact info

4.8

Excellent

TrustScore 5 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good communication about home visit

Good communication about home visit, engineer arrived on time ,was neat and tidy whilst carrying out the boiler service.

November 25, 2025
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Reply from Heatayr

Hi Billy, thank you for taking the time to send a review. This is very much appreciated by all the team at Heatayr

Rated 5 out of 5 stars

Have always found Heat Ayr a good…

Have always found Heat Ayr a good company to deal with . I have been using this company for several years and always found the office staff and engineers helpful . I especially know that if I have an issue with either plumbing of heating they will do their best to respond as quickly as possible . They are a company I feel thus far I can trust .

November 5, 2025
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Reply from Heatayr

Hi James, thank you for taking the time to write this lovely review. It is very much appreciated by all the team at Heatayr.

Rated 5 out of 5 stars

Great customer service and quality work…

Great customer service and quality work undertaken throughout project. Friendly staff who have been supportive from start to finish

October 31, 2025
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Reply from Heatayr

Hi Chris, thank you for taking the time to send a review. This is very much appreciated from all the team at Heatayr

Rated 5 out of 5 stars

Great service from Heatayr as always

Great service from Heatayr as always, one email for our annual boiler service, job booked and all sorted simple!

November 4, 2025
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Reply from Heatayr

Hi Michael, thank you for taking the time to send a review. This is very much appreciated by all the team at Heatayr.

Rated 5 out of 5 stars

Excellent Service

Excellent service every time I have used this company over the last few years.

October 28, 2025
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Reply from Heatayr

Hi Catherine, thank you for taking the time to send a review. This is very much appreciated by all the team at Heatayr

Rated 5 out of 5 stars

Prompt service

Prompt service
Good communication

October 1, 2025
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Reply from Heatayr

Hi John, thank you for taking the time to send a review. This is very much appreciated by all the team at Heatayr.

Rated 5 out of 5 stars

Top company.

Turned up on time,neat and tidy job, done at a good price.gillian in the office was also very helpful / diligent.

September 25, 2025
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Reply from Heatayr

Hi Robert, thank you for taking the time to send a review. This is very much appreciated by all the team at Heatayr.

Rated 5 out of 5 stars

Quick

Quick, easy response and quickly resolved the issue when I paid twice for their services arrived on time and all receipts and paperwork sent out quickly

September 2, 2025
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Reply from Heatayr

Hi Denise thank you for sending this review, it is very much appreciated by all the team at Heatayr

Rated 5 out of 5 stars

Reaction time to my request for…

Reaction time to my request for assistance was swift: Kevin, the engineer was decisive and thorough, identifying and correcting the problem. He also gave a clear explanation whilst he demonstrated what he was doing. This, for me, was especially helpful. Throughout his visit he was courteous and professional.

August 4, 2025
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Reply from Heatayr

Hello Mr Carey, thank you so much for sending this review. it is very much appreciated by all the team at Heatayr

Rated 5 out of 5 stars

Very reliable 👍

June 26, 2025
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Reply from Heatayr

Hi Thomas, thank you so much for sending this review. It is appreciated by all the team at Heatayr

Rated 5 out of 5 stars

Great service, professional, honest.

Very pleased with the work, the plumbers are very professional with nice manners and get the job done quickly. Arrived on time and we mentioned the monthly plan The Boss looked at our paperwork and told us we would be wasting our money as we were still under guarantee. If we could give 10 stars we would and not forgetting the receptionist who is very helpful and pleasant.

May 30, 2025
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Reply from Heatayr

Thanks for your kind words, we are delighted you are happy with the service you received!

Rated 5 out of 5 stars

Excellent service

Quick & reliable service. Reasonably priced and great customer service.

May 27, 2025
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Reply from Heatayr

Thanks Jemma, we are delighted you are happy with the service you received!

Rated 5 out of 5 stars

Fantastic 5 star service

Once again fantastic service from all the staff at heat ayr - would highly recommend them .
Thanks again .

May 6, 2025
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Reply from Heatayr

Hi Joanne, thank you for sending this review. It is very much appreciated by all the team at Heatayr. Once again a big thank you.

Rated 4 out of 5 stars

Really friend easy to work with team

Really friend easy to work with team . Late to organsied appointment but work completed to high standard when came the next day and all changes informed of prior to work

April 25, 2025
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Reply from Heatayr

Hi Jayne. Thank you for sending this review. It is very much appreciated by all the team at Heatayr.

Rated 5 out of 5 stars

Great communication and professional…

Great communication and professional service. We used their services several times and were always fully satisfied

April 4, 2025
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Reply from Heatayr

Good morning Hus, thank you for sending this review. it is very much appreciated by all the team at Heatayr. Once again, thank you

Rated 5 out of 5 stars

Great Company

Great Company!

We used HeatAyr a few time now over the past year at our caravan, very prompt when we called with an emergency gas leak. That was our first use. After that they installed a new central heating boiler and radiators, since then they helped with leaks during the bad freeze and gave us some good advice on how to prevent any issues in our caravan also. Friendly knowledgable employees.

April 4, 2025
Heatayr logo

Reply from Heatayr

Good morning John, thank you for sending this review. It is very much appreciated by all the team at Heatayr. Once again, thank you

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