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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the professionalism and helpfulness of the staff. Many appreciate the quick and reliable service, noting that engineers are knowledgeable, efficient, and often resolve issues on the first visit. Reviewers frequently mention the friendly and courteous demeanor of the staff, from the receptionists to the engineers. People also commend the company for its punctuality, with engineers arriving on time and completing work neatly. The clear communication and flexibility in scheduling appointments are also highly valued by customers.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, reliability, and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with the work, the plumbers are very professional with nice manners and get the job done quickly. Arrived on time and we mentioned the monthly plan The Boss looked at our paperwork and... See more

Company replied

Rated 5 out of 5 stars

Highly recommended! Aaron and his team have looked after our boiler and general central heating matters for years now. They're always happy to help, especially in an emergency, and their prices are... See more

Company replied

Rated 5 out of 5 stars

Have always found Heat Ayr a good company to deal with . I have been using this company for several years and always found the office staff and engineers helpful . I especially know that if I have an... See more

Company replied

Rated 5 out of 5 stars

I've used Heatayr for years, and cannot fault the service they provide. The emergency call out team are always available. Engineers are professional, friendly and extremely knowledgeable.

Company replied


Company details

  1. Heating Contractor

Written by the company

HeatAyr Gas Services are your local Gas Safe Registered approved heating engineers. We specialise in boiler installation, boiler replacements, boiler servicing, landlord gas safety inspections, caravan and LPG properties. Our services range from a leaking radiator repair to a full high efficiency central heating Installation for a better priced professional service and boiler quotation.


Contact info

4.8

Excellent

TrustScore 5 out of 5

96 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Reliable

Very reliable,but getting more expensive,which I don't like,but good company.

October 29, 2024
Heatayr logo

Reply from Heatayr

Hello Aileen, thank you for taking the time to send a review. We have also noticed the cost for materials has significantly increased in price. Fortunately, Heatayr have not raised labour/service costs since 2022. Once again, thank you form all the team.

Rated 5 out of 5 stars

Brilliant service from the whole team

Brilliant service from the whole team, who went above and beyond to install my new boiler. Thank you. 100% recommend.

October 24, 2024
Unprompted review
Heatayr logo

Reply from Heatayr

Hi Kirstie, thank you so much for your lovely review. This is appreciated by all the team at Heatayr. Once again, thank you

Rated 5 out of 5 stars

Excellent Company

Been using Heatayr for a number of years. Excellent company to deal with. Have used them for boiler services and bigger jobs and have never failed to impress!

September 26, 2024
Heatayr logo

Reply from Heatayr

Hello Anne, thank you very much for taking the time to send a review. This is appreciated by all at Heatayr

Rated 5 out of 5 stars

First class service as always.

First class service as always.

September 26, 2024
Heatayr logo

Reply from Heatayr

Hi Richard, thank you very much for taking the time to send a review. This is appreciated by all at Heatayr

Rated 5 out of 5 stars

Very helpful and swift service

Very helpful and swift service. Staff and engineers were just great.

September 2, 2024
Heatayr logo

Reply from Heatayr

Hi Karolyn, thank you very much for taking the time to send a review. This is very much appreciated by all the Heatayr team.

Rated 5 out of 5 stars

I got text before he came very…

I got text before he came very punctual, pleasant ,and helpful a good job .

July 10, 2024
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Reply from Heatayr

Thank you for your review Mrs McWilliam. I will inform Kevin you are pleased with his work and thank you for choosing Heatayr.

Rated 5 out of 5 stars

Rerouting the pipe work from the condensing boiler

Someone came out from Heatayr to size up the job. The surveyor suggested as the pump was not working the pipe work from the condensing boiler would be better redirected and the water carried away by gravity.
The next day his office said the work would be carried out on the 28th of June. The trades person came on time and did the work in a tidy and timely manner.

June 28, 2024
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Reply from Heatayr

Than you for taking the time to send a review Mr Kerr. We are very pleased to hear you are happy with the work carried out at your property. Thank you for choosing Heatayr

Rated 5 out of 5 stars

Excellent Service

June 27, 2024
Heatayr logo

Reply from Heatayr

Thank you for your review from Picken Butchers, and thank you for choosing Heatyar to carry out the Service at your property.

Rated 5 out of 5 stars

Been using this company for years…

Been using this company for years reasonably priced and always available for even smallest job

June 12, 2024
Heatayr logo

Reply from Heatayr

Thank you for your review Catherine Maxwell. We are very happy to hear you are pleased with the work completed at your property. Thank you for choosing Heatayr.

Rated 5 out of 5 stars

Excellent service

Very good service and as described and paid for. I would highly recommend the company

June 5, 2024
Heatayr logo

Reply from Heatayr

Thank you for your review Jim Doolan. We are very pleased to hear you are happy with the service provided from Heatayr.

Rated 5 out of 5 stars

quick, clean, professional

the service was very quick, professional, they overcame some issues that were our problem rather than theirs, and cleaned up afterwards

May 22, 2024
Heatayr logo

Reply from Heatayr

Thank you very much for your kind review Richard Ball. We are very pleased to hear you are happy with the service Heatayr provided.

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