Heatcare South Boiler Service Reviews 

252
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptionally high quality of reliable service provided for various home heating needs. Customers frequently highlight the extremely thorough, knowledgeable, and professional approach applied consistently during routine boiler maintenance, critical gas safety checks, and necessary household repairs. People also deeply appreciate the dependable punctuality, noting that scheduled appointments are always honored promptly and handled efficiently, even when booked at very short notice. Consumers are equally impressed by the consistently polite and friendly demeanor of the staff, often mentioning that they ensure the working environment is left completely tidy and clean.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient and professional boiler maintenance... See more

Staff

Consumers find staff to be exceptionally helpful and knowledgeable, showing strong appreciation for prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul is great and I would definitely recommend him having used him for a couple of years now. Booking is easy, communication leading up to the appointment is just right and he comes when he says he w... See more

Rated 5 out of 5 stars

Paul had serviced my boiler and fixed some issues at my last house and so when I needed my new boiler serviced at my new house, I had no hesitation asking Paul. He fixed a couple of issues with some r... See more

Rated 5 out of 5 stars

We've had our annual boiler service from Paul. The texts to estimate arrival time are very helpful. Paul is friendly, and did a thorough job.


Company details

  1. Heating Contractor
  2. Gas Installation Service

Written by the company

Our lead engineer Paul has over 30 years trade experience and set up Heat Care South Boiler Service back in 2001. Paul is a manufacturer trained engineer who specialises in the service and repair of gas boilers. Paul also undertakes Landlords gas certificates. Most boilers are still serviceable, Paul carries spare parts for Worcester, Vaillant, Glow Worm, Ideal, Baxi and Potterton even some of the older obsolete parts. Although not coming round to sell you a new boiler Paul can advise on the latest A rated high efficiency boilers if your existing boiler is to old or unsafe to economically keep servicing or repairing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

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4.9

All reviews

(252)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A fabulous service.

A fabulous service which is very well run and helpful. Engineer Paul was very prompt, tidy and helpful with his advice and the boiler is now running beautifully. Thank you.

November 29, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service & highly recommend

Excellent service & highly recommend

Paul has serviced the boiler for the past few years and always lets me know when he is an hour away allowing me time to be home to meet him.

Friendly, efficient and knows his stuff. Thank you

November 19, 2019
Unprompted review
Rated 5 out of 5 stars

Great friendly service

I was serviced by Paul. He did a great job, was patient, friendly and knowledgeable. He resolved my issue first time around.

November 5, 2019
Unprompted review
Rated 5 out of 5 stars

Very quick response to a failed boiler

Very quick response to a failed boiler. After offering advice on various options to restart the boiler failed, it became apparent that a visit was necessary. I was told upfront the cost and was visited by Paul that afternoon. The defunct pump was speedily replaced and all is warm once more. I am grateful for the efficient service.

November 1, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service and would highly…

Excellent service and would highly recommend Heatcare South Ltd

Paul has serviced the boiler at our hall for the past 3 years. Very accommodating on fitting us in at specific times of the day, always lets me know when he is an hour away allowing me time to be onsite to meet him.

Friendly, efficient and knows his stuff. Thank you

October 31, 2019
Unprompted review
Rated 5 out of 5 stars

I have used Heatcare South for the past…

I have used Heatcare South for the past 2 years as a Landlord. Hollie has communicated well with my tenant, keeping her informed of arrival times and once Paul arrived, he explained the problems in full, allowing us to make decisions around the servicing of the boiler and the subsequent issue of the gas safety certificate.
Kath W.

October 24, 2019
Unprompted review
Rated 4 out of 5 stars

Great local company

Great local company. Very quick and efficient booking a service with a helpful hint that it costs less in summer! Excellent advice too on what next with our boiler given its age. Thank you

October 7, 2019
Unprompted review
Rated 5 out of 5 stars

Great Service.

Great Service.

Paul was polite and quick in diagnosing the issue even though it wasn't a standard one.

Communication was great. I was kept informed all the time about when he was due to arrive.

October 3, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company .Great customer service good solid advice on new boiler . Making appointments is easy and they keep you informed of the timing of that appointment so you are not just sitting around all day . Staff are respectful, quiet and tidy. I would highly recommend this company

September 27, 2019
Unprompted review
Rated 4 out of 5 stars

Very good and thorough

Very good despite much delayed appointment which In fairness had been advised by the office. Once here though he was professional and offered sensible advice for our boiler which did require some further work.

September 20, 2019
Unprompted review
Rated 5 out of 5 stars

Great service and great advice.

We have been using Heatcare South Ltd for several years. They are always reliable. They managed to fix a problem with our old boiler that had eluded other companies and the new one they recommended last year has been brilliant and has improved out heating tremendously. Honest advice and great service. Well done!

August 20, 2019
Unprompted review
Rated 5 out of 5 stars

No hesitation in recommending this company

This company was recommended to me by a friend, they have provided a very speedy and efficient service, Arthur the engineer came on time completed a full change of boiler, flue and pipe work etc. Paul also popped in to make sure everything was going ok. When Arthur left my house it was left clean and tidy, no trace of any work being done. Very pleased and would be happy to recommend, will also be engaging them in the yearly check ups too

August 7, 2019
Unprompted review

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