We have just had our annual service and as always it was first class. Paul looked after our previous system and when it expired after about 15 years he installed this new one. 6 years on his regula... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Paul was punctual and precise in what preparation was needed to let him work efficiently. Although the job was larger than at first planned, he completed it without any extra charge for labour. He a... See more
Paul is great and I would definitely recommend him having used him for a couple of years now. Booking is easy, communication leading up to the appointment is just right and he comes when he says he w... See more
Texted to let us know when he was coming, turned up on time. Very friendly and good job done. Thank-you for a positive experience will definitely be using again.
Company details
Written by the company
Our lead engineer Paul has over 30 years trade experience and set up Heat Care South Boiler Service back in 2001. Paul is a manufacturer trained engineer who specialises in the service and repair of gas boilers. Paul also undertakes Landlords gas certificates. Most boilers are still serviceable, Paul carries spare parts for Worcester, Vaillant, Glow Worm, Ideal, Baxi and Potterton even some of the older obsolete parts. Although not coming round to sell you a new boiler Paul can advise on the latest A rated high efficiency boilers if your existing boiler is to old or unsafe to economically keep servicing or repairing.
Contact info
6 Braemar House, 10 Manor Road., TW11 8BQ, Teddington, United Kingdom
- Tel 07825 201431
- info@heatcaresouth.co.uk
- heatcaresouth.co.uk
4.9
Excellent
252 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very efficient boiler service
Very efficient boiler service. Punctual and friendly.
December 12, 2025
Unprompted review
Gas boiler not working.
Paul diagnosed and corrected the boiler issue within the hour and gave clear instructions for us to deal with the problem should it reoccur.
December 5, 2025
Unprompted review
Professional and friendly service
Prompt, professional, friendly and knowledgeable service.
November 27, 2025
Unprompted review
The speed of getting in touch with me.
The speed of getting in touch with me.
The politeness of Paul, who explained and showed me what needed to be done.
Felt in safe hands.
Thanks
Have already booked service for my boiler next year.😊
November 6, 2025
Unprompted review
Very professional and friendly service.
October 14, 2025
Unprompted review
Highly recommended
I have used Paul for years to service my boiler. He is very thorough, conscientious and professional. I cannot recommend him more.
October 15, 2025
Unprompted review
Five star service.
Paul arrived on time following notification, he was most polite and professional doing a comprehensive job.
Going on both services and price l would highly recommend this company.
October 20, 2025
Unprompted review
Always excellent service
Always very professional and excellent service. Great communication and very helpful. Our first port of call for boiler service, repair and maintenance!
September 17, 2025
Unprompted review
He tuned up promptly and was very…
He tuned up promptly and was very professional with my boiler. Would recommend.
October 6, 2025
Unprompted review
Always on time and always do a great…
Always on time and always do a great job every time,
October 7, 2025
Unprompted review
5 star service!
Paul was brilliant and managed to resolve our boiler issues in no time. We’ll definitely use their services again! Thank you!
September 30, 2025
Unprompted review
Heating engineer
Heating engineer, Paul, came out within a couple of hours of me contacting the company and the boiler was up and running again in no time. He gave me tips on how to reset the boiler, bleed radiators and adjust water pressure if the problem arises again. Very happy customer and will definitely use them again.
September 25, 2025
Unprompted review
Excellent Service
Have used and will continue to use Heatcare South :- Easy to book, good communications, punctual, great advice and an excellent job
September 17, 2025
Unprompted review
Paul had serviced my boiler and fixed…
Paul had serviced my boiler and fixed some issues at my last house and so when I needed my new boiler serviced at my new house, I had no hesitation asking Paul. He fixed a couple of issues with some radiators and serviced the boiler.
September 29, 2025
Unprompted review
Great service all round
We've had our annual boiler service from Paul. The texts to estimate arrival time are very helpful. Paul is friendly, and did a thorough job.
September 12, 2025
Unprompted review
Excellent Service
Good communication and excellent service from start to finish for boiler service and gas safety check. I’ll definitely be booking again next year.
August 22, 2025
Unprompted review
Texted to let us know when he was…
Texted to let us know when he was coming, turned up on time. Very friendly and good job done. Thank-you for a positive experience will definitely be using again.
August 14, 2025
Unprompted review
boiler installation and annual service
We have just had our annual service and as always it was first class.
Paul looked after our previous system and when it expired after about 15 years he installed this new one.
6 years on his regular service has kept it in perfect working order.
Highly recommended
August 13, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.