Paul is great and I would definitely recommend him having used him for a couple of years now. Booking is easy, communication leading up to the appointment is just right and he comes when he says he w... See more
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Our lead engineer Paul has over 30 years trade experience and set up Heat Care South Boiler Service back in 2001. Paul is a manufacturer trained engineer who specialises in the service and repair of gas boilers. Paul also undertakes Landlords gas certificates. Most boilers are still serviceable, Paul carries spare parts for Worcester, Vaillant, Glow Worm, Ideal, Baxi and Potterton even some of the older obsolete parts. Although not coming round to sell you a new boiler Paul can advise on the latest A rated high efficiency boilers if your existing boiler is to old or unsafe to economically keep servicing or repairing.
Contact info
6 Braemar House, 10 Manor Road., TW11 8BQ, Teddington, United Kingdom
- Tel 07825 201431
- info@heatcaresouth.co.uk
- heatcaresouth.co.uk
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Paul once again did a great job
Paul once again did a great job, stripping out and cleaning our 12 year old boiler. Turned up on time, got straight onto the job and finished promptly. Highly recommended.
Boiler service and gas safety check
Paul and Hollie were very responsive when organising our annual boiler service. They provided the paperwork on the same day and dealt with follow-up queries quickly. Thank you.
Very pleased
Very pleased. Great communication throughout the job, reliable service and good advice
Great Job
Paul the engineer is very polite,empathetic and very competent and professional in the way he dose his work. I have trusted him doi g plumbing in my house for over years. He is consistently good in what he dose..
I will always use heath care south for my heating works.
Friendly and efficient service
Organising an appointment was easy, and they kept in touch as the date grew nearer with clear communication. On the day, Paul was friendly and efficient, and completed the job to a high standard.
I’ve used Heatcare South for a number…
I’ve used Heatcare South for a number of years and always had a very positive experience. It is easy to book a slot, I get notified on the day with an approximate ETA, and Paul always does a great job. Would highly recommend.
Paul has serviced my flats boiler since…
Paul has serviced my flats boiler since it was fitted. He is happy to arrange with the tenants on his own and it has always been completed when planned. His prices seem reasonable but I don't think I have used any other gas man in the last 10 years.
Heatcare south are brilliant
Heatcare south are brilliant! From quick communications, to proving a good service when it comes to a boiler service and landlord gas safety to coming out speedily when a repair is needed. Could not recommend them enough.
Very pleased with Paul’s competence and…
Very pleased with Paul’s competence and his prices are fair. He has carried out several boiler services for me. Another plumber was keen to replace one boiler, but Paul went in and it’s now working fine.
Always Excellent
Paul (and Hollie) always provide excellent fuss free service. Would highly recommend
Paul is always on time
Paul is always on time, very friendly and gets the jobs done without any fuss.
What a Find!
Our old boiler broke down last night- no heating or hot water. Found Paul on Google and so pleased I did. Lovely guy, came round first thing. Luckily he was able to tackle an old Ideal boiler which needed a new fan. And luckier still, Paul had one tucked away in his van. Saved the day! Would highly recommend him.
Excellent service
I can only echo what many reviewers have said in that the service from Heatcare South, and service engineer Paul in particular, was first class. Our Vaillant boiler is 10 years old and had been serviced annually, or so I thought, by the person who installed it. Paul quickly identified that a strip down service and replacement of a graphite seal, as recommended by Vaillant every 5 years, had never been carried out. As a result there was heat damage inside the casing which could easily have led ultimately to release of carbon monoxide. I'm so pleased that the original engineer was unavailable this year and that I found Paul on the internet. Communication before and after arrival was excellent. Paul was extremely helpful whilst here and clearly very knowledgeable. I wouldn't hesitate to recommend his services to anyone looking for a boiler service engineer.
Paul was very friendly and professional…
Paul was very friendly and professional & provided excellent assistance.Truly a great asset to the company.
Timely response to the call
Timely response to the call. Quickly identified the problem with the boiler. Carried the spare part and was able to rectify the issue on the same call.
Great Service from an Experienced Engineer
I must commend Paul the engineer who visited my home this morning to fix my malfunctioning boiler for his exceptional knowledge and expertise. Not only was he able to accurately diagnose the issue with my boiler, but he also effectively repaired it in a timely manner. His attention to detail and problem-solving skills were truly impressive, and I felt confident that my boiler was in capable hands throughout the entire repair process.
Paul's professionalism and dedication to his work were evident from the moment he arrived at my home. He conducted himself with a sense of professionalism and courtesy, taking the time to explain the repairs he was making and answering any questions I had about the process. His clear communication and ability to convey technical information in an understandable manner further demonstrated his expertise in the field. I was truly impressed by his commitment to ensuring that the job was done correctly and that my boiler was functioning at the level I expected before he left.
I am grateful for his expertise and for the peace of mind that he has provided me with a functioning boiler. I would not hesitate to recommend him to anyone in need of a skilled and reliable engineer for their faulty boiler systems.
Excellent and Professional Service
Paul was excellent- I was needing a good few new parts and upgrades on my combi boiler, and Paul was able to get everything done in one day over a couple hours . The convenience of having this done so swiftly was greatly appreciated. Very professional and I will without a doubt be using Heatcare South Boiler Service in the future again. Communication was excellent as well. Prompt replies with all information needed . Highly recommended
Efficient and communication
Paul has been coming to service our boiler for years. We have always found him very reliable. Good communication, efficient and thorough. Recommended.
Great service from Paul and Hollie
Great service from Paul and Hollie.
Paul is very professional and knowledgeable. Would recommend them to anyone.
Very thorough and helpful
Very thorough, great care with installation, came out just before xmas, and very careful to check about potential additional work and whether it was truly needed or not (it wasn’t, saving me £££s). No problems with boiler so far after many months of use, and excellent and approachable customer service for help and advice.
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